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“Perfect” 5 of 5 bubbles
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
Ranked #15 of 421 Hotels in Florence
Certificate of Excellence
Florence
1 review
“Perfect”
5 of 5 bubbles Reviewed November 23, 2012

We loved this hotel, the staff, the location, nothing was too much trouble it was simply perfect. We would highly recommend this as a base to explore Florence. The breakfast was superb. You could walk to 100's of restaurants and landmarks.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 26, 2012
Dear George B,
Thank you very much for your positive review and, as you said, we will do all our best in order that "nothing have to be much trouble".
We hope to welcome back soon and in the meantime, we wish you all the best,
antonio pelegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,107 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
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English first
sa
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

From the check in to check out this hotel was five star. The pictures do not do the hotel justice it is truly spectacular. The staff were fantastic, very friendly and nothing was too much trouble. The room was spacious, clean and immaculate. The amenities were plentiful and of high quality. The free minibar was appreciated. The jacuzzi in the room was fabulous. The highlight was the buffet breakfast which was the nicest buffet breakfast we have ever had. The bed was incredibly comfortable. The location was perfect so close to everything, safe and with many restaurants etc. I would go back here in a heartbeat. We had free access to the spa however we didn't use it as the room facilities shower, jacuzzi were so great.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank angelah321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 23, 2012
Dear Angelah321,
Many thanks for your positive review. We are so glad to hear you spent wonderful time with us and for emphasize our buffet breakfast even if it is not so large it contains high quality products.
Next time you will not be given a room wqith jacuzzi so you will use our litle jewel the Spa Golden and it s beauty center :-)
Wishing you all the best, we remain with our best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Satellite Beach, Florida
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

Not my first time in Florence, but first at the Golden Tower Hotel & Spa, I LOVED IT!!!!
I've seen and experience many other Hotels, but the Golden Tower has it all, the location allowed you to be in shops, Piazzas, restaurants in no time being in the heart of the city, but feel secluded in the privacy of your suite with "fireplace" , state of the art bathrooms, flat screen TV, automated lights in halls, and closets, healthy and delicious options for breakfasts, is priceless.
The staff takes care of every detail, from the moment you arrive, you feel the concierge service at its best.
I will recommend it to everyone, being confident their experience at the Golden Tower will remain forever in their hearts as it was for me.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CessyMeacham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 23, 2012
Dear CessyMeacham,
Thank you for your wonderful review, it encourages us to going on this way. All of us appreciate your comments.
We hope to welcome back in the very near future at Golden Tower Hotel & Spa and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 18, 2012

We stayed here for a long weekend in November. The hotel is in the heart of Florence, a short walk from many of the main attractions and surrounded by high end shops and lovely restaurants. The hotel itself is quite small and was perfect for us. The deluxe room was well decorated and very comfortable, it felt secluded and there was no noise heard from outside. The restaurant/bar area is also very nice and the food was excellent. The spa is a fantastic addition and feels like a sanctuary, with steam room, sauna, jacuzzi and specialised showers. I recommend having a massage or treatment, which all seemed reasonably priced. The staff were always very helpful and friendly and overall I would highly recommend the hotel.

Room Tip: Deluxe room was very nice
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear ClaireB700,
many many thanks for your positive review which was also very detailed and above all for emphasize our sound proofed rooms beacuse when it is said by the Guest it appears more truthful. Thank you also for mentioning the SPA which is managed by two delicious guys: Jocelyne and Matteo who are very competent.
Hope to welcome back soon,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 18, 2012 via mobile

Just returned from a 4 night fantastic stay at this hotel....I can not fault any part of it. On arrival we were upgraded to a suite as we were celebrating my husbands 50th birthday. The room was amazing and on his actual birthday a bottle of champagne was also delivered to the room. The Spa was lovely and relaxing and the breakfast was more than adequate. In my opinion definitely worth the 5 star rating.

Stayed November 2012, traveled as a couple
Helpful?
Thank Hefe17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear Hefe17,
thank you for your positive review. We are very glad you enjoyed your stay with us and really look forward to welcome back.
In the meantime, we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed November 10, 2012

I stayed with my son for 5 nights .. It was a wonderful experience , we enjoyed the hotel very much .. My son had the best body massages he ever had and enjoyed relaxing in the spa. The breakfasts were excellent with so much variety and well presented . The staff very helpful and friendly , especially as I was taken unwell during the stay .. The situation is perfect for accessing all the wonders of Florence . All the restaurant recommendations where excellent and gave us a real treat .
Would certainly recommend this hotel and hope to visit again .

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Swadli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear Swadli,
many thanks for your positive review and glad you enjjoyed also our SPA facilities which is our strengthness and our jewel.
Looking forward to welcoming back, we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Andrews, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed November 7, 2012

The hotel was fantastic. The staff were fantastic. The rooms were well appointed and immaculately clean. The breakfasts were great. The location was terriific. So sorry I had to mark it down but this is due to the fact that despite the lovely comfortable beds, we could not sleep till the early hours of the morning.
There is a bar across the road which is a favourite with young folk who love to boogie till the wee small hours, (even on a Monday night). There is a DJ with decks in an outdoor conservatory on the pavement and even with the windows shut we could still hear him. One evening the DJ not only had decks but also a drum kit! Another part of the problem is that even when the DJ finishes (late at weekends), the party goers take a long time to wend their very noisy and vocal way home. Such a shame. We did call reception on one evening but there was nothing they could do.
We asked for a quiet room on a high floor when we booked. The beautiful room was on a high floor as requested but certainly not quiet even with the tiny window. I am so sorry to have to mark the hotel down but the noise was a big issue for us. We would certainly go back to this fine hotel but only when they close the bar across the road. Sorry Golden Tower!

Room Tip: Ask if they have rooms to the back of the property. Certainly not a forward facing room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank weeallymun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear weeallymun,
Thank you for your review in which we understand your stay at Golden Tower Hotel was fantastic but we were surprised that you rated 3 point just because in the public square there were noisy coming from the Bar. I honestly think that we should be rated for all concerns our services and not for what is being organized by the City on which we do not have any power!
Probably it would have been enough to ask reception to change the room.
Anyway, we hope to welcome back very soon and meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#12 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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