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“Amazing hotel in the heart of Florence!” 5 of 5 bubbles
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
Ranked #15 of 421 Hotels in Florence
Certificate of Excellence
San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing hotel in the heart of Florence!”
5 of 5 bubbles Reviewed October 26, 2012 via mobile

We stayed for three nights and it was perfect! Wonderful, spacious rooms with comfortable beds, service was friendly and prompt, and the complimentary breakfast was well done and had everything we wanted. The hotel is centrally located too. Would definitely stay here again!

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jcb-cpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear jcb-cpb,
thank you very much for your review and for appreciating the complimentary breakfast. Usually in 5 star hotels is not included.
Hope to see you very soon,
all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,107 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Bromley
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

We have just returned from a three night stay in this hotel, all i can say is that it was perfect in every way, perfect location, perfect cleanliness, perfect rooms, the hotel staff were most polite and couldn't be more helpful, we enjoyed the use of the spa which was a real treat. If you have to stay anywhere in florence stay here,you wont regret it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suitecasepacked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear suitecasepacked,
Thank you for your positive review and suggestion.
We are glad and proud you enjoyed your stay with us and really look forward to welcome back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
260 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
5 of 5 bubbles Reviewed October 20, 2012 via mobile

Great location - private and quiet but only minutes away from Ponte Vecchio, Republic Square and Ufizzi Gallery and in the heart of the high fashion streets. The rooms in this small (27 room) boutique hotel are modern, clean and comfortable while still maintaining an old world charm about them. The decor is just so pleasing and airy. The breakfast is very nice without being over the top. The service (house keeping, front desk, restaurant, bell desk) is beyond compare - Unobtrusive but remarkably efficient performed by a small group of friendly staff that makes you really feel welcome. it is as if they anticipate your needs. These are the service levels that other hotels should aspire for. I have been travelling in Europe and Asia for over 35 years and this was the hotel for us. I would like to return.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Jairaj H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear JairajH,
many many thanks for your positive comment.
Our staff and I are more than happy to read you review as we are very proud of our job.
Thanks again and really hope you will come back to Florence.
Best Regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devizes, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Having looked forward to visiting the city of Florence, one of our highlights was the stay at the Golden Towers Hotel. The staff were discrete, but very helpful, the breakfast was high quality and plentiful, the rooms beautifully appointed and the bed extremely comfortable. It was perfectly placed, centrally located to tour the city on foot providing access to all of the main attractions, shops, bars and restaurants - its worth the money!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Judith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear 848JudithH,
We thank you very much for your comment. We are happy to read you enjoy your stay with us.
As for the breakfast, yes, we only have high quality product and we wish we would to display in a larger space which we do not have.
We look forward to welcome back and meanwhile we remain with
our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

We had just finished a 7 day motorcycle tour though Tuscany and we were really looking forward to some major comfort. As soon as we walked in the Golden Tower we greeted with a warm welcome...our bags were taken care of and we were offered a seat and refreshments. We were taken to our room when and were told that they upgraded us and they hope we didn't mind. Oh my goodness the room was excellent! It was a large room, with 2 full bathrooms, a living room, complimentery wet bar,loft bedroom, large closet. The bed was so comfortable with plenty of fluffy pillows. Downstairs there is a spa with a Roman and steam bath along with a sauna. The use of the spa is included in your stay. Front desk staff were wonderful....gave us recomendations for absolutly excellent restaurants, took care for reservations for sites we wanted to see, they were really helpfull and attentive. The locations was perfect...close to everything you want to see in Florence. I would definitely stay at the Golden Tower again!!

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MichaelRena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear MichaelRena,
many thanks for your positive review in which we realize you had wonderful time with us and we are very proud of this.
We hope you will come back to Florence very soon and of course stay at the Golden Tower.
All our best regards,
antonio pellegrino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

We spent three nights at the Golden Tower at the end of September. It's a very nice small boutique hotel with all the amenities that one expects at this price point. The room was well equipped and the bedding was great. The hotel is quiet and the location is perfect for those wanting to tour Firenze. The staff, as noted in other reviews were fantastic, outgoing and very helpful with recommendations, reservations and a ready smile. The breakfast was included in our plan and was very good. We also took advantage of a couples massage at their spa, simply awesome and relaxing. I'd go back in a heartbeat, no question.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MRMRSVacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear MRMRSVacationer,
Thank you for your positive review and many thanks for mentioning also the Spa because a few people do it and we want to emphasize the professionality of our SPA Managers.
Looking forward to welcoming back,
we remain with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 16, 2012 via mobile

We chose the Golden Tower to celebrate our wedding anniversary so spent a bit more than we usually would . Money well spent! I prefer smaller, more personal hotels when I am not travelling on business as I find the service better. This was definitely the case here as the staff knew our names, our preferences for breakfast and were able to spend time to recommend what to see and where to go.
The hotel is perfectly positioned on the edge of the old town, very close to the main sights but not too close to the crowds around the main sights. There was quite a loud bar nearby but the excellent double glazing isolated the room from the noise for a quite nights sleep. The room was very comfortable, the bed was amazing and the bathroom had every facility one could want. My particular moan about most hotel rooms is the noisy air conditioning in the rooms. This worked perfectly with a faint whisper, no squeaking, grinding or rumbling. Just me?
We didn't bother with the Spa as the room was so relaxing we didn't fell we needed it. To sum up, perfectly placed, small, friendly and well worth the extra.

Stayed October 2012, traveled as a couple
Helpful?
3 Thank Mumbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear Mumbers,
Many thanks for your detailed positive review. We are very glad you enjoy and found out everything good. As for the fan of the air conditioning, you are completely right, we have installed the best in commerce because this also make the difference, as you noticed.
We wish you all the best and hope to welcome back soon,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#12 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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