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“Perfect location & outstanding service.”

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Palazzo Vecchietti Suites and Studios
Certificate of Excellence
McMurray, Pennsylvania
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Perfect location & outstanding service.”
5 of 5 bubbles Reviewed September 10, 2013

This is the sixth time we have stayed in Florence and our experience on this trip with the hotel was fantastic. The location could not have been better and Paolo (manager) treated us like family. When we arrived three hours late ( due to horrendous service from US Airways) Paolo greeted us with glasses of Prosecco and treated us like family. He arranged dinners and a tour of the Vasari Passageway during our stay. All were outstanding. Our room (206) was both comfortable and luxurious. The morning breakfast was great with a variety of good choices. All of the staff were extremely friendly and attentive. Thank you very much for such a wonderful stay. We will return! Mille grazie Paolo.

Stayed September 2013, traveled as a couple
Helpful?
Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, September 23, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

We consider Guest’s reviews very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about the welcoming you’ve received upon arrival , the pleasant stay in "Brunelleschi" and the quality of our Breakfast in the morning. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

354 reviews from our community

Traveler rating
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    4
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    0
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Los Angeles, California
1 review
5 of 5 bubbles Reviewed August 26, 2013

Just spent 4 night at this magnificent luxurious hotel with another couple and had the most amazing experience in the heart of florance. The room was over the top homey yet luxury , the staff were unbearable warm and helpful , kind and very attentive. We couldn't experience any other place. We will defently will be back if visited in florance.
The location was perfect , needn't to take any taxi and everything was close by.
The luxury dishes and hotel details made you feel so special .
Thank you so much for this experience .

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mazal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, August 27, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

Our Guest’s reviews are very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about our Staff and the quality of our rooms. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

yours Faithfully,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury, United Kingdom
2 reviews
5 of 5 bubbles Reviewed August 26, 2013

My wife and I spent four glorious days in the Palazzo Vecchietti, Florence in the midst of a heatwave in early August,2013.From the moment you walk through the unimposing door you find yourself in a haven of air-conditioned bliss, surrounded by beautiful and classic decoration and comfort. The suites are outstanding and have every comfort and amenity. The breakfast is of an extremely high standard and served in a charming environment. I have left the best till last: "The Staff"; they were charming, nothing appeared too much trouble for them. Please take their advice on where to eat in Florence; their recommendations were flawless.Thanks again from Gerry and Maeve White.(Retired Couple)

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, August 27, 2013
Dear Mr. & Mrs. White,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

Our Guest’s reviews are very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about our Staff and the quality of our rooms. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
2 reviews
5 of 5 bubbles Reviewed July 29, 2013

What a wonderful experience! Our four days at Palazzo Vecchietti could not have been better. We were greeted with Prosecco and biscotti, and a very helpful staff who went above and beyond in meeting our needs. The room was wonderfully luxurious yet felt like home and I loved the breakfast room where we could meet and chat with other visitors. This hotel stands out in every aspect.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, July 30, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

Our Guest’s reviews are very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about our Staff and the quality of our rooms. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully.
Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RIYADH
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 19, 2013 via mobile

Every thing were perfect we loved the whole details in the hotel the location is perfect and the service in the whole hotel is wonderful and the staff were the greatest ever we had met they were very kind . Thank you palazzo vecchietti

Alswailem familly

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovesme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, July 21, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

Our Guest’s reviews are very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about our Staff and the quality of our rooms; Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully.
Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York & Bangkok
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

I loved it! The location is the best, right in the middle of everything. Normally the pictures on the website make a place look great and then you get there and disappointment. This was the other way around, everything was better and nicer than the pictures. All expectations were met or exceeded. This was the best place we stayed in three weeks in Europe and I am so happy we chose to stay here, I cant wait to return.

At first we were nervous about breakfast at the communal table and the first morning we were hesitant to start conversations with the other guests but by the second day we realized the most comfortable thing was to talk to everyone else at the table and we really enjoyed meeting the wonderful people staying there.

The building is absolutely amazing they did a great job creating a totally modern and comfortable living space while maintaining the original building that is hundreds of years old. Rooms were very clean and comfortable. Staff were all great. No complaints. Perfect.

We shall return.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AsiaExpat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, July 18, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.
We consider Guest’s reviews very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about the welcoming you’ve received, the pleasant stay in our establishment and the quality of our Breakfast in the morning. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,
Yours Faithfully,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Wonderful building, decor, staff.... cannot say enough about how wonderful this hotel is! There is an issue with noise which is out of the hotel's control [night time partiers]. We used earplugs and it was fine. Definitely worth the stay. Perfect location and a great place to retire to at the end of a busy day.

Room Tip: Some rooms are noisy as mentioned above.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mag905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, July 17, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meets the satisfaction of our Clients.

We very much appreciate your comments, in particular those about the service provided from our staff and we consider your opinion helpful to grow up and continue our precious work in the hospitality even better.

We are deeply sorry to learn your inconvenience, we would like to notify that all our rooms have double-glaze soundproofed windows, but unfortunately the noise mentioned is out of our control;

Again we apologize for the noise you mentioned but for the next time, and it will be an excuse to come back, we have also rooms on different side of the streets and some rooms with internal courtyard view.

We are indeed looking forward to welcoming you back at Palazzo Vecchietti;
Yours Faithfully.

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palazzo Vecchietti Suites and Studios

Property: Palazzo Vecchietti Suites and Studios
Address: Via Degli Strozzi 4, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 297 Specialty Lodging in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palazzo Vecchietti Suites and Studios 5*
Number of rooms: 14
Official Description (provided by the hotel):
Palazzo Vecchietti is a prestigious luxury residence where attention is paid to every singular detail. Ideal for spending memorable days directly in the centre of the city of Florence, in the heart of Tuscany. Located in a charming historical building, This luxury "home" offers top class comforts, in order to make you feel relaxed in a unique and refined environment, giving you the sensation of being "at home" thanks to the professional hospitality that you will be granted. Peaceful and quiet, Palazzo Vecchietti will be the setting for an unforgettable holiday in Florence: here our Staff will assist you and will become a fundamental part in the organisation of your days of relaxation with us. Thanks to all the staff at Palazzo Vecchietti you will be able to experience the suggestive atmosphere of our hotel. 14 Individual spaces honouring some of the most important Italian artistic figures, of which 5 suites and 2 apartments, on various levels. A unique location rendered by this historical palace in which it is located. Restructured by Giambologna in 1578 and finished off by the splendid work of the architect Michele Bonan, who was in part responsible for the furnishings and decor. ... more   less 
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Also Known As:
Palazzo Vecchietti Hotel Florence

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