I stayed here for a week with my entire family and friends for my wedding. We booked out 10 rooms in the hotel and spent a significant amount of money securing these rooms a year in advance. Hence why I was extemly concerned when there was 2 of our bookings missing when we checked in, this was rectified but after causing much stress! The hotel and rooms are beautiful, however they are not worth the extremely high price tag, for a 5 star hotel not to replace bath soaps and creams everyday is very unusual, this was replaced once and then never again. Breakfast is very inefficient the waiters bring a tray to the table which looks lovely but we waited 40 minutes for this tray which is ridiculous! We also booked the alfresco suite for our wedding night and was promised the room early in the morning by the managing director, on my wedding day we went to get the key to find out they had sold the room the day before a stress I didn't need on my wedding day when my 7 bridesmaids and 3 hair and make up artists arrived ready to set up. The hotel did however make up for this by giving us another suite but this was not the same as the alfresco. Overall this is a beautiful hotel but service is poor and the for the price it isn't worth it.
- Official Description (provided by the hotel):
- This award winning luxury hotel, located on the rolling hills of Fiesole, offers the most spectacular views of Florence. Accommodations range from the Villa Rooms, the Green House Suites and our Signature Suites. Each offer a very different experience but all have inspiring views of either our private park, the Tuscan landscape or the famous Duomo view of Florence. Guests will enjoy a la carte breakfast, wi-fi, parking, in room movies, in room coffee and tea making facilities and hourly shuttle service (15 minutes) to the center of Florence, all complimentary. Our service philosophy is all about creating unforgettable experiences for our guests in an informal setting. Our guests consider the Hotel, the Villa, their home away from home, a tranquil haven after a day of exploring Florence or the Tuscan countryside. The Spa offers four treatment rooms, each with its own steam shower, and a dedicated team of therapists specializing in aroma therapeutic relaxation and anti-aging treatments, a fitness center with the latest in Technogym equipment and our pools overlooking the Tuscan countryside. Our kitchen is dedicated to locally sourced Italian cuisine and can be enjoyed in either the library or on our terrace overlooking Florence. Innovative, creative and unpretentious. ... more less
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- Also Known As:
- Il Salviatino Hotel Florence