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“great apart hotel in Firenze”

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Ponte Vecchio Suites & SPA
Ranked #16 of 410 Hotels in Florence
Certificate of Excellence
Reviewed January 7, 2014

Great location and extraordinary service of Tatiana. Bear in mind is not exactly an hotel it has hours of atention but if you inform your time of arrival thye wait for you. The supermarket is 50 meters of the hotel and is very convenient moreover when you are traveling with kids that are exhausted at night. Definetely will stay again.

  • Stayed: July 2013, traveled with family
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Thank 507arielp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded January 12, 2014

Dear 507arielp,
Many thanks for your positive review. We are glad that your stay at Ponte Vecchio Suites & Spa was very convenient for your family and that you liked the location and the service received. Do not hesitate to contact our reception : for you, your friends and family, we are glad to offer the special code” LOYAL” to get a wonderful discount on our suites! We look forward to seeing you on your next visit.
Best regards,
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 - 204 of 426 reviews

Reviewed December 27, 2013 via mobile

Very small boutique hotel just across the bridge in the center of Florence. Beautiful spacious rooms. Easily accommodated our family of four. Large modern bathrooms. Super clean. Great value. No staff on site so you must be a bit independent. But no problems for us.

Stayed: December 2013
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded January 5, 2014

Dear Sir,
Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for taking the time to write about your experience. We are delighted to read that you and your family enjoyed your stay in our beautiful spacious suites and liked the hotels’ location in close proximity to the Ponte Vecchio Bridge, the Pitti Palace and the Uffizi Gallery. We are also glad you found it great value, we do have very competitive rates and if you enter on our website the special code LOYAL, you will receive a discount.
I hope we have the pleasure in welcoming you and your family back one day.
Warm regards,
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

Superlatives fail when it comes to recommending Ponte Vecchio Suites in Florence – modern, comfortable rooms, a convenient and central location, and a charming and picturesque neighborhood. Step out the front door, and you’re immediately in the presence of two medieval stone towers. Need a post office or a dry-cleaner? They’re just around the corner. But the hotel’s concierge service was perhaps best of all. Tatiana and Larisa were simply superb, whether they were telephoning for a cab to the airport, suggesting restaurants in the vicinity, or giving advice about Italian customs and Florentine folkways. They were a great source of information and assistance. We’d recommend the hotel to anyone contemplating a few days in Florence or an extended stay. One of the best things about the location, too, is that while you’re only a few minutes’ walk from the main attractions across the river, you’re also at the edge of the Oltrarno, a fascinating bohemian quarter that will richly reward your further explorations in that direction.

  • Stayed: November 2013, traveled as a couple
    • Value
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Thank JaredCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded January 5, 2014

Dear JaredCarter,

Thank you kindly for the feedback and your positive comments. We are delighted that you enjoyed your stay in our modern, comfortable rooms, the convenient and central location, and the fascinating Oltrarno quarter. I am pleased to hear our staff was able to take care of you and that it was ' a great source of information and assistance '. I will pass on your comments to Tatiana and Larisa.

Thank you for the high rating and for recommending Ponte Vecchio Suites & Spa to other TripAdvisor users.
We hope to see you again in the near future.
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

Excellent location of hotel. All major attractions within 5-15mins' walk. Concierge service was very helpful, friendly and knowledgeable. Excellent service from Tatiana. She was very helpful and gave us great advices on eateries, shopping guides etc. Larisa was very friendly too. Very enjoyable stay at ponte vecchio suites. Would strongly recommend as choice of stay in florence.

  • Stayed: December 2013
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1  Thank Llkoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded December 30, 2013

Dear Llkoon,
Thank you for taking the time to write about your recent experience with us. It is always nice to hear such kind words about our team and their excellent service. I am glad your stay was very enjoyable and that you’ve loved our great location and nice room. Ponte Vecchio Suites & Spa is within only 5 minutes walking distance to all the major sights
We hope you will have the opportunity to come back to Florence in the next future , it will be a pleasure for us to organize your next stay here!
Do not hesitate to contact our reception: for you, your friends and family, we are glad to offer the special code” LOYAL” to get a wonderful discount on our suites!
Happy Holidays!
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

Absolutely fabulous place. Fantastic suites, helpfull staff, and nothing can beat its position so close to the Ponte Vecchio. Highly recommended if you're planning a long weekend or just a couple of days in Florence.

Stayed: December 2013, traveled as a couple
Thank Albert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded December 30, 2013

Dear Albert V,
We appreciate the positive feedback and are very glad that you enjoyed your stay with us. Thank you for recommending Ponte Vecchio Suites & Spa to other travelers planning to visit Florence. For all your future bookings enter the special code LOYAL to receive a discount, or call us to find the most suitable option for you.
We look forward to welcoming you back!
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

The hotel is at a short distance from the city center, very convenient for the ones who want to get to know Florence's "Centro Storico". The Exe suite was nice and modern. Ample space, Ortigia sampoo and body lotion.

The staff Larissa and Tatiana, at the reception, was very helpful in assisting us to book and visit various museums and restaurants.
Larissa helped us in sorting out a serious problem we had with our car, which we had rented in Roma. She resolved our dispute with Europcar, thanks to her and also she recomended us 2-3 very nice restaurants to try traditional Tuscany dishes. As we were in our honey-week, we wanted the best for us. She helped us in achieving that. We had great time, thanks.

Our only problem with the Hotel was the breakfast, which was prepared by a nearby Cafe and fortunately delivered to the room. We made the mistake to go there on the first day of our stay and we were totally dissappointed. The first morning when we visited the cafe and for the money we paid per night, two cappucinos and a sandwich for two people was ridiculous.The next morning they delivered two sandwiches and two cappucinos, to our hotel, thanks God. I quote a photo of the sandwich me and my wife shared on the first day, just to give an idea to the owners. Nicolas and Giorgia , da isola di Santorini

Stayed: November 2013, traveled as a couple
Thank Nikolaos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded January 10, 2014

Dear Nikolaos P,

Thank you for reviewing us on TripAdvisor. We are delighted that you enjoyed your short stay with us and that you liked the central location and the spacious, nice and modern suites. I am pleased to hear our staff were able to take care of you and that you had a great time at Ponte Vecchio Suites & Spa. We apologize that you did not quite like the breakfast on your first day and will address this concern to the Café providing the service. Your feedback is truly appreciated, we continually seek to improve and provide a better experience to our guests.

Congratulations on your marriage from the entire team! We hope to see you again in the near future.
Warm regards,
Fargion Micol - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Every time I visit Florece, I stay at this hotel, since its staff (Larisa and Tatiana) are very kind and professional. When I have any problem, they solved quickly with kind and I really enjoy every single day at this hotel.
Now,,, I look forward to seeing them and I strongly recommend this hotel to everyone. It will be a wonderful memory(stay) in Florence.

  • Stayed: December 2013, traveled on business
    • Value
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Thank maifer04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this reviewResponded December 30, 2013

Dear maifer04,
We appreciate you taking the time to share your wonderful feedback in TripAdvisor. Thank you also for your continuous loyalty. I am glad to hear you are very pleased with our facility and service. I will pass on your comments to my team members.
We are looking forward to your return.
Warm regards,
Fargion Micol - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponte Vecchio Suites & SPA

Address: Via Dei Belfredelli 9, 50125, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #16 of 410 Hotels in Florence
Price Range: $216 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ponte Vecchio Suites & SPA 5*
Number of rooms: 9
Official Description (provided by the hotel):
Ponte Vecchio Suites & Spa offers its exclusive hospitality in a modern residence opposite the medieval tower “Torre Dei Belfredelli” dating back to the 12th century. It is located in the ancient heart of the city, only 50 metres away from Florence’s most representative and picturesque sight, the Ponte Vecchio. Ponte Vecchio Suites & Spa welcomes you with the intimacy and privacy of your own apartment combined with all the comforts of a luxury hotel. ... more   less 
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