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“Wonderful Florence Boutique Hotel”

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Ponte Vecchio Suites & SPA
Ranked #20 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful Florence Boutique Hotel”
5 of 5 bubbles Reviewed June 20, 2013 via mobile

Don't miss this place if you are planning a stay in Florence! This hotel is very close to the Ponte Vecchio, which is great, but most importantly, it is close to all the main sites in Florence. As other reviewers have stated, this hotel is extremely clean, new, and modern, but at the same time comfortable and welcoming. The breakfast is 12 euro daily and was very tasty and convenient for my husband and I who were busy cramming in all of the sites over a couple of days. But, hands down, the service is why I would recommend this place. The front desk staff, especially Tatiana, were always going above and beyond to make sure our stay exceeded expectations (making dinner recommendations/reservations, calling taxis, helping us navigate the city, etc.). We would absolutely stay here again on our next visit to Florence!

Stayed June 2013, traveled as a couple
Helpful?
5 Thank Alana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, July 14, 2013
Dear Alana S,

Thank you for posting your review and for recommending our place to Tripadvisor readers. I am delighted to hear that you found Ponte Vecchio Suites & Spa to be a “Wonderful Florence Boutique Hotel”. I am so happy you’ve enjoyed your stay here and loved the great location, close to all the main sites, the cleanliness, the tasty and convenient little Italian breakfast and in general the comfortable and welcoming atmosphere.
I also want to thank you for recommending us for the excellent service received by our front desk staff. I will definitely pass along your positive comments to Tatiana, as I know she will appreciate the feedback.

Please don’t hesitate to contact us to get assistance with future reservations.
We look forward to seeing you again.

Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
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English first
Stavanger, Norway
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

If you are travelling with kids to Florenze, the Ponte Vecchio suites and spa is The perfect place to be. Not only is the hotell located in the heart of the city, but you also have a separate bedroom where you can put the kids to sleep while you relax in the separate livingroom. A small, but fully equipped citchenett is also available where you can make small evening snacks while the kids are sleeping. 

The staff provides excellent and personal service, and can offer great recommandations for restaurants etc. throughout the city. One word of advice: If you plan to arrive with rental car, let the staff guide you to the hotell, as the one way streets in Florence apparently tend to change direction once in a while. This might not have been picked up by your gps unit, or by google maps...

All in all a great hotel in one of the most beautifull cities in Europa.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, June 29, 2013
Dear Jon S,
Thank you so much for taking the time to tell us about your stay and for recommending Ponte Vecchio Suites & Spa to other families travelling to Florence with kids. I am thrilled that you’ve found it to be a great hotel and the perfect place to be for your family, due to the comfort of having a bedroom separated from the living room and our well-equipped kitchenette.
I would like to thank you also for the nice comments about our staff. We are fortunate to have employees that are truly committed to our guests and I'm glad you find this to be the case.
I hope that we have a chance to welcome you back to the hotel soon!
Sincerely,
Fargion Micol –General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

This hotel is 1.5 mins from Ponte Vecchio walking. Its close to everything and the staff are amazing. We stayed for 6 days and loved the location. The spa was a nice addition and although we didn't think we would use it after a long cold day of shopping it was the perfect end to our day. Its a small hotel with a big heart. I thought we'd use the kitchen more than we did but it is perfect if you want to keep your cost down and eat in a little.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ceilidh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, June 14, 2013
Dear Ceilidh M
Thank you for taking the time to post an online review of Ponte Vecchio Suites & Spa and for your kind comments regarding our front desk staff.
I am delighted that you had an pleasant stay with us and enjoyed our services, suites, Spa facilities and our Staff. especially, I would like to personally thank You to have understood the philisophy on how Ponte Vecchio Suites & SPA is based "small hotel with a big heart".
We look forward to welcoming you back in the future, do not forget to contact us directly to get the best rate for Your next stay!
Warm regards
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

We enjoyed a lovely 6 night stay at Ponte Vecchio Suites & Spa during April/May. Our stay was made more enjoyable due to the every delightful Tatiana and Larissa at reception who were always available to offer any assistance needed. It was lovely to be greeted so warmly each time we saw them and they offered wonderful tips and suggestions that contributed to our stay in Florence as being a magical time for us. I would highly recommend staying at Ponte Vecchio Suites & Spa and assure you that you will not be disappointed in your decision to stay. The suite we stayed in was clean, spacious and modern with all the conveniences we needed. We will definitely return one day and hope to see lovely Tatiana and Larissa again. Thanks girls, you are delightful !!

Room Tip: All rooms are delightful.
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, June 3, 2013
Dear Caroline P
Thanks so much for this wonderful review. We are very happy that you’ve enjoyed your time here and have appreciated our hotel and our beautiful suites, which have been all newly refurbished in March 2013.
Furthermore, I am particularly pleased that the efficient service provided by our staff made your stay even more enjoyable and left a lasting memory of your stay with us at Ponte Vecchio Suites & Spa. I will share your comments with Tatiana and Larissa, who will love to hear how much you’ve appreciated their work and all the kind words and compliments you’ve written about them.
It will be a real pleasure for us to host you at Ponte Vecchio Suites & Spa again in the future.
Best Regards,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballston Lake, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

We just returned from a two week trip across Italy and enjoyed 5 wonderful nights here at Ponte Vecchio Suites. The front desk staff is exceptional, so welcoming and helpful! They offered us many sight seeing suggestions and accommodated us in every way. The rooms are beautiful! We traveled on our honeymoon and were upgraded to a Jr Suite which was nicely decorated with a clean, modern feel and most importantly a very comfortable memory foam bed! Breakfast was also delivered to our room every morning from the cafe around the corner. The hotel is in just the perfect location, literally minutes to the Ponte Vecchio Bridge and a short 10-15 minute walk to everything else! We couldn't have been happier with our stay and will definitely visit again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, May 20, 2013
Dear Mrs Anglea R,

Thank you for your excellent review and your kind comments regarding our front desk staff and the levels of service received from them.

It is great to hear that you've enjoyed sleeping on one of our comfortable memory foam beds and love our hotel’s location, the decoration of the suite and the breakfast service so much!

For your future stay visit our website to book at the best rate and don't forget to call us directly to get the best accommodation!

We look forward to welcoming you back in the future.
Best Regards,
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

My recent visit to the beautiful city of Florence was made even better by my stay at the newly renovated Ponte Vecchio Suites and Spa. The location was central to everything on both sides of Florence. The staff was first rate, helpful and most important, nice. This is an excellent hotel for families or business travelers.

Room Tip: Large rooms can accommodate bigger groups or families. Kitchenette available.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CJ11201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, May 16, 2013
Dear CJ11201,

Thanks so much for your review and for recommending our hotel to both business travelers and families. We really appreciate whenever our guest share their experience.

I am glad that your visit to Florence was made even better by choosing to stay at Ponte Vecchio Suites and Spa and that you’ve enjoyed your stay. I will definitely share with the team your kind words about them as they will be delighted to have enhanced your stay.

We look forward to having you stay with us when your travels bring you back to Florence.
Warmest Regards,
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goffstown, Nh
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 10, 2013

Excellent service, great room, excellent location. I would highly recommend this hotel. It was a little pricey but you get great service and a great location. The hotel is within walking distance to just about everything. Make sure you ask them about the great tours through Tuscany.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review, May 13, 2013
Dear Mr Michael O,

Thank you for posting about your experience. We are very pleased that you’ve used the word “excellent” for the hotel, the service and the location. Sure, it is a big plus to stay within walking distance to all the major sights and have knowledgeable staff to assist you with your plans while visiting Florence.

I would also like to thank you for highly recommending Ponte Vecchio Suites & Spa to the Trip Advisor’s readers.

We would love to welcome you back to Florence one day.
Warm Regards,
Fargion Micol - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponte Vecchio Suites & SPA

Property: Ponte Vecchio Suites & SPA
Address: Via Dei Belfredelli 9, 50125, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #20 of 421 Hotels in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ponte Vecchio Suites & SPA 5*
Number of rooms: 9
Official Description (provided by the hotel):
Ponte Vecchio Suites & Spa offers its exclusive hospitality in a modern residence opposite the medieval tower “Torre Dei Belfredelli” dating back to the 12th century. It is located in the ancient heart of the city, only 50 metres away from Florence’s most representative and picturesque sight, the Ponte Vecchio. Ponte Vecchio Suites & Spa welcomes you with the intimacy and privacy of your own apartment combined with all the comforts of a luxury hotel. ... more   less 
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