This was the first time renting a private home instead of hotel. It was located in the Santa Croce area and very convenient to center city and easy to walk everywhere with plenty of restaurants near by. The apartment was located on level 2 (3rd floor) and had an very small elevator big enough for 2 people. It was a moderately decorated but spacious apartment with 3 king beds and 3 bathrooms (1 located off living area) which was convenient for 3 couples. There were no tolletries included and had to furnish our own soap. It had a washer and dryer however had to turn off air conditioning when using it which was not very convenient. Instructions were only in Italian so had to guess how to use washer and dryer. It would be nice if they had written directions in English or showed how to use it during welcome instructIons with manager. It had Satellite TV however no English instructions or channels so not much use to us. Would have been nice to have had BCC or CNN. The linens were nice but very thin sheet with no blankets or spread and communication with management was somewhat difficult with limited English to get some blankets. Overall nice experience and moderately priced and was a good value for your money.