We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (621)
Filter reviews
621 results
Traveler rating
223
204
95
42
57
Traveler type
Time of year
LanguageAll languages
More languages
223
204
95
42
57
Show reviews that mention
All reviewsno liftthe penthousesan lorenzofamily roompastriestrain stationperfect locationsmall roombreakfast was includedold buildingsmall hotelmain attractionsduomohearthallwaysightscentury
Filter
Updating list...
167 - 172 of 621 reviews
Reviewed August 18, 2012

The rooms were clean and nice. You've actually got a lot of space an the rooms were exactly like you could see on teh pictures. The staff was very kind and altough there was no elevator, they carried your luggage up to your room.

Like I have read before, the walls were very thin, and you could indeed here people speaking in the hallway. But this didn't bothered us at all, because at night and in de late evening it was very queiet all over the hotel.

One other major pluspoint is the location of the hotel. Everything is in walking distance and if you forgot something in your room, you could easily go back for a minute.

One minor point was breakfast. There was little choice and it was not very tasting.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yannick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duomovi, Direttore at Hotel Ginori al Duomo - Italhotels, responded to this reviewResponded September 8, 2012

thank you for your time, i hope that our service will be better every day. thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

We arrived at this hotel booked through AAA they told us they had problems and put us in another hotel for one nigh.Then we moved back to a very small dirty room on the 3rd floor. The hotel straff was very rude. It was the worst hotel we stayed in Italy. Verry overpriced. We would never stay their again

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank monica351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

good evening Sir, i check you reservation and why i change you the hotel for the first night but i don't remeber if we explain you at the check-in time that the reservation was cancel by AAA and when you arrival the hotel is ready fully booked and i book other partner hotel 4 stars, a hotel in up grade where we pay more, the day after i offer you a room in roof top , this room is a penthouse room , very nice and tuscany style of course in not a standard grand hotel room , but is a very nice confortable room in a renaissance building made at 1500.
about the hotel staff, "RUDE" i don't know that is very strange ,because i am the manager, owner and i been in hotel 20 hours at day and i don't think i am rude because the guests and the hotel full up is very important for me.
Anyway , sorry if you don't find what you espect but i suggest you the next time when you book a town as florence please not book in down town. thank you. all the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2012

We stayed at this hotel in may,2012 .when we arrived at hotel they told us that our booking was cancelled,which was not true ,because our trave agent has given us prepaid voucher,but due to over booking they sent us to another hotel ( hotel California) which was a better hotel .We had booked for 5 days and they moved us back to this hotel. They gave us a room, which was next to the reception area and you can hear phone ringing all the time.The room and bathroom is really smelly.do not stay in this hotel. This was the worst hotel, we stayed in Italy and Switzerland.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jimsaheb46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Plus points: Very helpful, courteous staff, convenient location (close to the Duomo, market, train station, good restaurants, etc), good breakfast with wide selection, interesting building (former servants' quarters of the Medicis). Although there was no lift, this was not a problem as staff readily helped carry my luggage.

Some things to watch out for: my room was adequate for my needs as a single traveller but there was hardly enough space (apart from the double bed) to open my large suitcase. As my room was close to the reception and the walls were thin (probably the same room mentioned by another guest recently), I was woken up in the middle of night by loud conversation. Each room is different so would suggest making sure that one books a sufficiently large room in advance.

Room Tip: Each room is different so would suggest requesting a quiet, sufficiently large room when booking.
  • Stayed: June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank EJBuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
duomovi, Direttore at Hotel Ginori al Duomo - Italhotels, responded to this reviewResponded June 9, 2012

thank you for choising us , we are very happy for your satisfation , we hope that in future we can made again better. thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2012

We just stayed at this hotel over the Easter Holiday 2012. Upon our arrival, we found out that they had over-booked and sent us to another hotel (weirdly, the Hotel California and our cab driver looked like Don Henley) for the night. That hotel was fine, but just an inconvenience and just added to the annoyance. When we came back to this hotel, our room wasn't ready yet (and wasn't for another hour). O.k., well, they put my mom and sister in the room next to the reception desk as my mother is older and there is no lift in this hotel. We were down the hall. They promised the room by reception would be quiet, but of course was far from it. The door was quite thin and of course the phone calls/buzzer and the breakfast setup was loud each day. I personally loved when the reception person was on the phone speaking in Italian and then made a comment about "Americans -- Blah Yuck". Gee, that was nice to hear.

The wi-fi was not very strong, as another reviewer stated and I had to go to another room to get it.

The breakfast was very good and the location was excellent -- close to markets.

I would recommend the restaurant Za-Za's that is only 2 blocks away as a reasonable and great place to eat.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 981SusanB981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews