We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hostel prison-like”
Review of ISH Florence

No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Florence
Check In mm/dd/yyyy Check Out mm/dd/yyyy
ISH Florence
Ranked #624 of 672 Florence B&B and Inns
Seattle, Washington
Level Contributor
4 reviews
“Hostel prison-like”
Reviewed July 12, 2013

Both reviews of this horrendous hostel are correct. The "Guesthouse" is a super minimal place with a rude owner. The website lists "frescoes" and "hand-made furniture" and supposedly the owner lives at the site. Our room was tiny, with metal bed frames and nowhere to put anything; the owner left keys (one for the bath, one for the kitchen, one for the front door....hence, "prison") and a note but was neither available to turn on the air-conditioning, which costs extra, nor for towels. The noise from the street below caused me to lose sleep. The blankets looked as though they had been used by street folks. I contacted Cross-Pollinate, who listed the place; the owner said that he had personally recommended the hostel to friends. I will not deal with either company again and will advise others to avoid them as well. We had great results with airb&b and are currently in a fabulous place in Venice listed through that company.

Room Tip: Do not book this place at all.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5 reviews from our community

Traveler rating
    0
    0
    0
    1
    4
See reviews for
1
2
1
Business
0
Rating summary
  • Location
  • Rooms
  • Sleep Quality
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Any
English first
France
1 review
Reviewed December 9, 2008

When we arrived, the man at the reception pretended we had not paid. He called the owner of the hostel who told me I was a "liar" ! We had to call the office of the website on which we had booked the hostel (which was supposed to be a bed and breakfast, but is just an ugly dirty hostel with a rude owner ) . Of course they refused to let us call from the landline. We had to call the USA from our french mobile. We wasted 2 hours proving to these rude people that we had paid, and finally there was no place for us ! They brought us to an old lady's who rents rooms in the same street. It was cold, dirty.

How dissapointing !!!

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Florence hotels

4.5 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
San Francisco, CA
Level Contributor
4 reviews
4 hotel reviews
Reviewed September 26, 2008

I am not in favor of bad reviews, but I feel it's fair to share with others dishonesty of the owner of ISH Florence. According to their website, they offer 10% discount plus 2 Euros commission reimbursement if booking is done directly through their website. I did make reservation through their website. However, the owner of the hostel refused to honor the discount promised on his website. As a matter of fact, he didn’t even know what discount I was talking about. Even when I asked him to login to his website and pointed to the page that clearly states their “special offer” he still refused to honor it.

I was not going to waste my vacation time for a few Euros, but I think travelers should know of dishonesty of the owner and make their plans accordingly. I do want to acknowledge that the room was OK and Giuseppe (the guy at the reception) was helpful.

  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leberd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Maria Novella
Hotel Abaco
Hotel Abaco
#240 of 421 in Florence
4.0 of 5 bubbles 149 reviews
Hotel David
#1 of 421 in Florence
5.0 of 5 bubbles 3,081 reviews
Duomo
Hotel Brunelleschi
Hotel Brunelleschi
#22 of 421 in Florence
4.5 of 5 bubbles 2,698 reviews
Show Prices
Show Prices
Show Prices
Villa Aruch
#25 of 301 in Florence
4.5 of 5 bubbles 175 reviews
San Marco
Hotel Orto De Medici
Hotel Orto De Medici
#51 of 421 in Florence
4.5 of 5 bubbles 1,983 reviews
Villa Morghen
#1 of 1 in Settignano
4.0 of 5 bubbles 44 reviews
Show Prices
Show Prices
Show Prices

Been to ISH Florence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ISH Florence

Property: ISH Florence
Address: Via Faenza 67, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Airport Transportation
Hotel Style:
Ranked #624 of 672 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
We are located in the historical center of Florence, 200 mt from main train station Santa Maria Novella. In addition, not only is it easy to reach, but also our bed and breakfast is comfortable and familiar. On the 1st floor in an authentic historical building, the place is safe clean and newly renovated. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing