Both reviews of this horrendous hostel are correct. The "Guesthouse" is a super minimal place with a rude owner. The website lists "frescoes" and "hand-made furniture" and supposedly the owner lives at the site. Our room was tiny, with metal bed frames and nowhere to put anything; the owner left keys (one for the bath, one for the kitchen, one for the front door....hence, "prison") and a note but was neither available to turn on the air-conditioning, which costs extra, nor for towels. The noise from the street below caused me to lose sleep. The blankets looked as though they had been used by street folks. I contacted Cross-Pollinate, who listed the place; the owner said that he had personally recommended the hostel to friends. I will not deal with either company again and will advise others to avoid them as well. We had great results with airb&b and are currently in a fabulous place in Venice listed through that company.
- Official Description (provided by the hotel):
- We are located in the historical center of Florence, 200 mt from main train station Santa Maria Novella. In addition, not only is it easy to reach, but also our bed and breakfast is comfortable and familiar. On the 1st floor in an authentic historical building, the place is safe clean and newly renovated. ... more less