Well, my daughter and I were looking forward to a nice dinner...our hotel made a reservation for 8pm. We were seated at 8:20 at a terrible table 2 feet from the door which opened and closed on this cold night no less than 30 times as the wait staff was in and out for serving the outdoor patrons.
But here lies the real problem. At a table across from us was a large party of locals of 8 adults and 8 small children under 10 years old. When I tell you these kids were out of control I'm not underestimating. I thought for sure that the adults were the owners of the restaurant as they made no attempt to stop their kids from standing on the chairs,running up to the kitchen, shrieking and dancing and playing in the aisle where the waiters were walking. It was absolutely unbelievable. I spoke to the waitress and then the manager and was told they were locals and frequent patrons and this was typical. Yes this may be their bread and butter for income but it was a complete mess. These kids were banging into us and causing us to move our glasses and plates. The parents thought it was adorable that they would fall down and shriek. The management came over and apologized to us but would do nothing about it. The waitress was lovely and did her best to be diplomatic but was clearly upset. THere were no other open tables available supposedly but I saw some that were in the back. I now in hindsight wished we would have left but it was raining and we were hungry.
I spoke to the manager again on the way out and told him it was unacceptable and he said he would speak with them but I do not believe him. We were merely tourists but my 70E was wasted on an annoying evening with escalating difficulty. By the way the food was very good...I think.
Yes we may have had bad luck that night but it was also bad form on the part of management and should have been handled way better...THere were 3 other tables affected and they were clearly disturbed as well. I own a restaurant and would never have put up with this behavior from anyone, locals or not.
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