We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful.”
Review of I Toscano

I Toscano
Ranked #798 of 2,811 Restaurants in Florence
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Local cuisine, Large groups, Special occasions, Romantic
Dining options: Lunch, Dinner, Late Night, Reservations
Neighborhood: San Lorenzo
Reviewed June 24, 2013

It's rare I dish out 1 star reviews but I Toscano is worthy of one.

We visited I Toscana because my father-in-law recommended the restaurant after his stay in Florence last year.

I can only think they must have changed the chef/cook since then and that a table of 15 or so in the restaurant with us affected the food quality. They were busy and under-staffed.

Rose wine was only available by the bottle and there was no wine list available. The waiter pointed to several reds on a table behind us when asked about a list but of course this doesn't answer any questions with regards to white wine.

We had a glass of white and a beer. The wine was decent, the beer was tepid.

After reading through the small menu and not knowing what a lot of it was we decided on a mixed appetiser platter for starter (€18) and a beef stew and veal steak. I had to request my steak was cooked medium-rare as I wasn't asked. The waiter wasn't interested in answering any questions we had about the mystery dishes listed.

To our surprise our €18 euro mixed platter was not a small selection of the other starters available, which sounded good, but a plate of ham and cheese accompanied by 3 pieces of burnt toast and a pot of chicken liver pate (I had to ask what it was) which looked, and tasted like something a cat had thrown up.

We made the best of it and requested some more toast (when I could eventually catch the polite waitress' attention) but that too was charcoaled around the edges.

Our mains were even worse.

The beef stew arrived 15 minutes or so after the cheese and ham but it was literally inedible. The meat had a consistency of what I can only describe as spongy. It didn't fall apart like a good stew that had been cooked for hours, nor was it tough, it was like cutting tofu. The sauce it came in too was bland and the two pieces of white and purple lettuce on the side had wilted and gone brown.

My steak was also disappointing. The fact it was served on a board with a sprig of lettuce and carrot was underwhelming but acceptable but the way it was cooked and tasted was not. Well seasoned in parts and tasteless in others, it was burnt around the edges and simply cooked towards the bone. Upon cutting it open I discovered it was not medium-rare, nor was it medium, or even well done, but white. I have never had a steak like it and it tasted like a pork chop. I can only presume it was microwaved to high heaven and then chucked on the griddle for a few minutes after because there was no sign of blood, red meat or even a pink line. It was white.

After researching 'white veal' I've read that the meat is white because the calf is fed a formula based milk for it's diet.

Anyway, I ate the best parts of the steak and my girlfriend left her 'stew'. The waiter collected our plates after a nod of the head to his question 'Finished?' and that was that.

The total bill was €56, a shocking amount to pay for such poor quality food.

Avoid.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camillaitoscano, Owner at I Toscano, responded to this reviewResponded June 27, 2013
Google Translation

Buonasera ho letto la recensione che ha lasciato sul mio locale e direi che ci è andato giù piuttosto peso. Prima di tutto vorrei scusarmi se non è stato bene e se ha avuto delle problematiche con la nostra cucina. io son dell'avviso che se ne debba parlare subito anzichè scrivere fiumi di parole su di un social network come questo , nel bene e nel male. Seconda questione la carta dei vini è vero che è incompleta xchè abbiamo alcune etichette che son terminate e questo può succedere ma non è necessario avere per forza tutti i tipi di vini vengono fatte delle selezioni apposite. La presentazione dei piatti è a discrezione dello chef e quindi non vedo dove sia il problema se si vuol mettere una foglia d'insalata o una rosa nel piatto. Oggi giorno ahimè con tutti programmi tv di cucina le persone son diventate tutte dei masterchef e critici enogastronomici
Terzo in Italia in toscana nello specifico la carne bianca viene SEMPRE servita ben cotta proprio di principio son la Fiorentina la costata ed il filetto di manzo che vengono serviti al sangue, in questo caso stava a lei chiederne la media cottura. Usare termini un pochino meno invasivi credo sia anche una questione di buona educazione perchè noi non ci permettiamo MAI di dire che quel cliente è vestito come un vomito di gatto o robe simili il rispetto reciproco è molto importante in tutto. Se il mio collaboratore non è stato esplicativo ed esaudiente me ne dispiaccio purtroppo può accadere di intoppare in una serata storta siamo esseri umani anche noi non macchinette. Prima di criticare tutto bisognerebbe anche sapere come son realmente le ricette. NON può piacere tutto a tutti. e qui mi riallaccio al discorso di prima dei programmi tv. Trovo sia troppo semplicistico fare delle recensioni di questo tipo senza minimamente averlo fatto presente almomento. dopotutto pagate per un servizio .Io quando trovo qualcosa che non mi piace e ritengo sia mal cucinata o terribile al gusto la mando indietro non la finisco. Pensare solo per un momento che la lombatina possa essere precotta in micronde e poi sulla griglia mi fa inorridire. il costo della spesa non è elevato in quanto i prezzi sono ben visibili sul menù e quindi non vedo la sorpresa del totale. Se è perchè avete mangiato male posso pure capirlo ma 56€ in 2 con le bevande e ciò che avete mangiato non è poi poi così caro come dite. cmq ripeto mi scuso se non siamo stati di vostro gradimento ma vi esorto ad essere un pò meno "esagerati" nelle vostre recensioni in quanto avreste comunque potuto dirlo direttamente al cameriere e farvi cambiare le pietanze..Si usa far così. cordiali saluti Camilla valentini titolare del ristorante

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (437)
Traveler rating
Traveler type
Time of year
Language

50 - 54 of 437 reviews

Reviewed June 6, 2013

In addition to the wide variety of well-prepared Tuscan fare, we found the gluten-free offerings we were seeking as well (not as common in Florence). Very happy with this authentic family-run cookery, not too far from the busy (and touristy) duomo offerings.

    • Value
    • Atmosphere
    • Service
    • Food
Thank dscottf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

The best homemade pasta i've ever tried and the Florentine steak is absolutely relish and tasty!! :p

Thank claire c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

I haven't been to i Toscano for 3 1/2 years simply because I haven't been back to Firenze in that long. But it was very nice to see things haven't changed and (Ales)Sandro is still in front, ably assisted in all things by his lively spirited daughter Camilla (and wife Paola is often not far away, either). Also, the kitchen hasn't forgotten how to make Pappa Pomodoro.....a typical tuscan dish of tomatoes soaked in bread (or is it vice versa?), often found but not often this good. Really rich and filling in a wholesome way. My Florentine friend's teenage daughters call i Toscano their second or third home. In the back room a party of 40 Belgian exchange students were celebrating something, and couples of all ages filled the front of the restaurant. A typical i Toscano Saturday evening. Good wine and food in a relaxed setting you can use for family, business and friends. Highly recommended!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013 via mobile

Any place in Italy that doesn't have a house wine should
Pretty much be a sign to not go there. I went bc I was staying close by and saw they had gluten free options on the menu but don't go it's
Not great by any means. For 10
Euro they give you about 7 pieces of pasta with a house meat sauce that really isn't a sauce it's more of a Chopped up hamburger just put on top. My hubby and I both did not enjoy our meals at all
And it was totally not
Worth if for the price and my 5 spoonfulls.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed I Toscano also viewed

Florence, Province of Florence
Florence, Province of Florence
 
Florence, Province of Florence
Florence, Province of Florence
 
Florence, Province of Florence
Florence, Province of Florence
 

Been to I Toscano? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing