This hotel merits its single star. The hotel staff are friendly and helpful, but the management is anything but. I was told upon arrival that my room would be in another building, in another street altogether, which is quite inconvenient as there are no hotel staff in the "annexe", which is called B&B Montebello, and when you check in and out you have to schlep your bags back and forth to the main hotel. The toilet in my room never properly flushed, and when mentioned it was met with a hapless shrug and a smile, although they did fix the blocked shower drain on the first day. The breakfast is vile and entirely composed of junk food - skip it and find something decent in one of the many local cafes.
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