We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Ciao Hostel
Nearby Hotels
Hotel Alessandra(Florence)
$142
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Il Guelfo Bianco(Florence)(Great Value!)
$227
$188
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$327
$273
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$342
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel Roma(Florence)
$289
$231
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
FH Calzaiuoli Hotel(Florence)
$337
$263
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$317
$246
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$179
$165
Official Hotel Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Brunelleschi(Florence)
$814
$324
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Lungarno(Florence)
$618
$600
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (113)
Filter reviews
113 results
Traveler rating
31
56
19
3
4
Traveler type
Time of year
LanguageAll languages
More languages
31
56
19
3
4
Show reviews that mention
All reviewsbed dormclose to the train stationmixed roombig mirrorshared bathroomcomfortable bedscleaned dailywalking distanceair conminute walkfloorluggagefacilitiesattractionslinenswardrobe
Filter
Updating list...
56 - 61 of 113 reviews
Reviewed August 10, 2012

Spent three nights with my family of four in mid-July. Our room (four beds) was clean and comfortable. Shared bath was fine (there were two on our floor) but one toilet was missing a seat and the other did not have a lock on its door. The kitchen was certainly serviceable and good to have. Location is a good 20 minute walk to the Duomo, but of course we knew it was a bit of a walk. The immediate area was fine, felt safe walking to/from. Our room was a bit noisy with road traffic though. Staff was very helpful and friendly and of course the price was right.

Room Tip: Try and get a room away from the street - a lot of traffic.
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank eddieras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

We stayed here for two nights whilst in Florence. The location was fairly convenient, walking distance to the train station and the historic centre. Each dorm has a number of single beds, rather than bunk-beds, which were comfortable and made for a nice change. Our floor (and I'm assuming the other floors also) had two bathrooms with showers and a well equipped kitchen and nice communal area, which were all clean. Security is fairly good, you need a key to access your floor and your room. However, there are no lockers in the rooms which is inconvenient. The staff behind the counter were nice and allowed us to store our laptop behind the desk, but some lockers would have been better. Overall, our stay at Ciao Hostel was really good and we would recommend it. Note that reception is not 24 hours. Also there are a few mosquitoes in the building so maybe bring insect repellent!

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

Hostel is what you would expect, if not a bit more. There are very helpful receptionists willing to advise you on where to go, book you on to anything and answer any questions.

The room was very spacious, with a big mirror, clean, modern and white. We stayed there 3 days and our only issue with the rooms was there was no maid service so it got a bit messy.

The kitchen is communal, basic pots and pans, 2 fridges. Strangely you have to walk through a living area to use one of the two bathrooms. But it was a nice space to use with a fire exit also. The showers are very good but there are 4 rooms in your block for 3/4 people per room so it's a bit of a fight to get a bathroom at times. Also toilet paper ran out very quickly and showers got a bit dirty quickly.

This hostel would be much better if situated nearer to the city, it became a bit of a trek walking to and from the hostel. At night this is a bit scary and the road crossing are a bit awkward - the roads are very busy and you cannot avoid crossing to get into the city.

Another issue is how noisy the room is at night as you are based next to a main road... so noisy that my friend asked me to close the window – but it was already closed!

Overall, it was good value for money, but location not great. Perfect for young people travelling - not couples.

  • Stayed: July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank banannena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

I did not actually stay at this hostel, however, I accidentally made a booking with them while I was trying to book for Mary's Hotel in Paris. After my confirmations were sent and I double checked everything, it came to my attention that I had booked for Ciao Hostel. Realizing that the two had completely different addresses and were not even in the same city, I quickly emailed them to ask for a clarification. Not only were they very prompt in replying my email - I received a response in 16 minutes, they immediately assured me that my reservation will be cancelled. Worrying that my credit card would still be charged, I asked again to make sure there would be no charges, and surely enough, a very prompt reply was received confirming with me that no charges were made to my credit card.

If I were to ever visit Florence, I would definitely stay with Ciao Hostel judging by this awesome experience. Thank you so much!

  • Stayed: July 2012, traveled with family
    • Service
Thank prismui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

The hostel is perfect for the money paid. It is new, clean, close to the train station and has a good room.

You wont have any surprise with this one simple, clean and confy.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank pcgottgtroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews