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“good stay - price is right!”
Review of Ciao Hostel

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Ciao Hostel
Ranked #91 of 310 Specialty Lodging in Florence
Certificate of Excellence
chicago
Level 6 Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“good stay - price is right!”
Reviewed August 10, 2012

Spent three nights with my family of four in mid-July. Our room (four beds) was clean and comfortable. Shared bath was fine (there were two on our floor) but one toilet was missing a seat and the other did not have a lock on its door. The kitchen was certainly serviceable and good to have. Location is a good 20 minute walk to the Duomo, but of course we knew it was a bit of a walk. The immediate area was fine, felt safe walking to/from. Our room was a bit noisy with road traffic though. Staff was very helpful and friendly and of course the price was right.

Room Tip: Try and get a room away from the street - a lot of traffic.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddieras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    30
    53
    18
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Melbourne, Australia
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 8, 2012

We stayed here for two nights whilst in Florence. The location was fairly convenient, walking distance to the train station and the historic centre. Each dorm has a number of single beds, rather than bunk-beds, which were comfortable and made for a nice change. Our floor (and I'm assuming the other floors also) had two bathrooms with showers and a well equipped kitchen and nice communal area, which were all clean. Security is fairly good, you need a key to access your floor and your room. However, there are no lockers in the rooms which is inconvenient. The staff behind the counter were nice and allowed us to store our laptop behind the desk, but some lockers would have been better. Overall, our stay at Ciao Hostel was really good and we would recommend it. Note that reception is not 24 hours. Also there are a few mosquitoes in the building so maybe bring insect repellent!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed July 19, 2012

Hostel is what you would expect, if not a bit more. There are very helpful receptionists willing to advise you on where to go, book you on to anything and answer any questions.

The room was very spacious, with a big mirror, clean, modern and white. We stayed there 3 days and our only issue with the rooms was there was no maid service so it got a bit messy.

The kitchen is communal, basic pots and pans, 2 fridges. Strangely you have to walk through a living area to use one of the two bathrooms. But it was a nice space to use with a fire exit also. The showers are very good but there are 4 rooms in your block for 3/4 people per room so it's a bit of a fight to get a bathroom at times. Also toilet paper ran out very quickly and showers got a bit dirty quickly.

This hostel would be much better if situated nearer to the city, it became a bit of a trek walking to and from the hostel. At night this is a bit scary and the road crossing are a bit awkward - the roads are very busy and you cannot avoid crossing to get into the city.

Another issue is how noisy the room is at night as you are based next to a main road... so noisy that my friend asked me to close the window – but it was already closed!

Overall, it was good value for money, but location not great. Perfect for young people travelling - not couples.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank banannena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviewed July 16, 2012

I did not actually stay at this hostel, however, I accidentally made a booking with them while I was trying to book for Mary's Hotel in Paris. After my confirmations were sent and I double checked everything, it came to my attention that I had booked for Ciao Hostel. Realizing that the two had completely different addresses and were not even in the same city, I quickly emailed them to ask for a clarification. Not only were they very prompt in replying my email - I received a response in 16 minutes, they immediately assured me that my reservation will be cancelled. Worrying that my credit card would still be charged, I asked again to make sure there would be no charges, and surely enough, a very prompt reply was received confirming with me that no charges were made to my credit card.

If I were to ever visit Florence, I would definitely stay with Ciao Hostel judging by this awesome experience. Thank you so much!

  • Stayed July 2012, traveled with family
    • Service
Helpful?
Thank prismui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 15, 2012

The hostel is perfect for the money paid. It is new, clean, close to the train station and has a good room.

You wont have any surprise with this one simple, clean and confy.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcgottgtroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2012

The room was of a reasonable price and one gets what they expect. It is relatively close to the main train station. It wasn't that close to the main centre but as Florence is a small city this isn't the biggest deal. Rooms are clean, there is a kitchen facility and clean bathroom. A shared bathroom was okay, however, one of the doors did not lock. Airconditioning was fine.
However, for a group of four travelling students, this suited our needs for the price well.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devaki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbra, Portugal
Level 6 Contributor
216 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed January 8, 2012

When we arrived in this hostel we had to wait about one hour for the room to be ready, but we were on holidays, so no stress at all. The room had a good size, facing the main road with a balcony and was absolutely clean. The elevator was broken, so it can be difficult to climb the stairs with heavy luggage.
The bathroom was on the opposite door, cleanness so so... there was also a big kitchen, well equiped and always very clean.
The hostel is not central, you have to walk 5-10 min to SMN train station and some supermarkets and 15 min to historical centre, but the area is nice and safe, and there many bus stops too.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ana_teresa_simoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ciao Hostel

Property: Ciao Hostel
Address: Via Guido Monaco 34, 50144, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #91 of 310 Specialty Lodging in Florence
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
Official Description (provided by the hotel):
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 
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