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“Just because it was near to the city center otherwise...” 3 of 5 stars
Review of Ciao Hostel

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Ciao Hostel
Ranked #63 of 276 Specialty Lodging in Florence
Queens, New York, USA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Just because it was near to the city center otherwise...”
3 of 5 stars Reviewed November 26, 2011

The hostel has a great kitchen and spacious room. The receptionist was knowledgable and very helpful. The area of the hostel is in the city center. The public buses are in front of the hostel. 5 minutes to the SMN Station by bus and about 10 minutes walking to the station. Everything was walking distance to main attraction places. The only disappointment we experienced was the hostel elevator was'n working at all during our stay and we had to go to the fourth floor. The bathroom wasn't taking care of (clean) that often, the lights wasn't working and after reporting it to the front desk, no one came to fix it. It was bad service! Fortunately we didn't stay that much in the hostel but we still expected nice and clean service.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Dini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
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    46
    13
    2
    3
See reviews for
4
14
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2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
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  • Korean first
  • Polish first
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English first
Matosinhos, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2009

Excelent hostel. With many space, wonderful cleaning and great decoration.

Stayed September 2009, traveled with friends
Helpful?
1 Thank SamuelM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 4, 2009

Besides the proximity to the train station, the modern contemporary decor seen in the photos of the rooms sold us when we booked online. The room actually was as photographed and pretty good, except the designer bed cover was stained and hadnt been cleaned and the bed sheet, though clean was torn. We were promised we would share the bathroom with one other room - what they neglected to mention was that other room was a dorm with 4-5 teenagers and obviously the bathroom was always dirty and never cleaned during our 2 day stay. If only the concept of cleanliness could be explained to the management...

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank oondartoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ciao Hostel

Property: Ciao Hostel
Address: Via Guido Monaco 34, 50144, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
Ranked #63 of 276 Specialty Lodging in Florence
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ciao Hostel 1*
Number of rooms: 18
Official Description (provided by the hotel):
The Ciao Hostel Florence was recently refurbished upgrading the entire hostel to a very impressive and competitive standard. Guests are ensured clean cheap backpacker hostel accommodation in the centre of Florence as well as a wealth of services that would befit many hotels. Guests arriving at the Ciao Hostel Florence will be impressed by its reception and meeting area. The hostel strives to maintain a high level of service and sustain its favorable image. The hostel also boasts its own garden area. There is plenty of storage space, fridge and a gas cooker. La posizione centrale di Ciao Hostel Florence assicura che molti servizi della città si trovano a portata di mano. Firenze è una città moderna e il capoluogo della Toscana che significa che non sarà necessario andare lontano per il miglior espresso della regione, croissant appena sfornati, aperitivo o cibo da leccarsi i baffi. ... more   less 
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