The place was wonderful! Dominique and his wife were wonderful hosts, and we felt comfortable with them as soon as we met them. They could not have been nicer. This was the first time I used VRBO to rent apartments while on vacation so I was a bit nervous to do so. I really depended on the reviews, so I feel this is important to do for others. The apartment is in a beautiful location, close to the Pitti Palace (a block away), and the Ponte Vecchio, yet far enough not to feel overwhelmed by crowded touristy areas. The place was lovely and serine. It was in a beautiful residential area where it was peaceful and quiet, yet close to everything-including great shopping , restaurants, and markets. We were very comfortable with the amenities and when we go back to Florence, we would definitely wish to rent here again. It is clean, and well kept, and our arrival was met with a lovely welcome basket which was very sweet. The AC and Wifi works great, definitely up to American standards. One of the BEST parts though- was meeting and spending time with the owner Dominique. He is exceedingly kind and helpful, so much so that I did not feel uncomfortable texting him with questions and suggestions. He always got back to us, and is remarkably helpful. My husband does not like tours, so we tend to "wing it" and just do things on our own. We were getting to the last few days of our trip, and did not yet experience going to a vineyard. Dominique not only told us about a vineyard and a tour of it, he took us, and he was very modest with his escort price. It was so well worth it! We had the most exceptional day riding to Chianti vineyard with him, having a private tour of the wine cellar with him and tour guide, which was followed by a delicious lunch! Having spent time with him that day was wonderful! And, he did not only drive us to the vineyard, we stopped both coming and going at a Memorial Cemetery for our WWII heroes. It was overwhelming! That day was the HIGHLIGHT of our vacation! We are forever indebted to Dominique for making our time in Florence an unforgettable memory. We experienced Florence like a resident, and made new friends. I give this place a 5+ for location, comfort, beauty, and having extremely friendly, gracious and helpful owners, which put it over the top! For anyone contemplating its rental, there is no reason not to!!