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Vanessa S
Sydney, Australia

Design Hotel in Great Location

Review of Hotel Milu
5.0 of 5 bubblesReviewed Jan 11, 2018
Milu is located within a 10-15 minute walk to pretty much everywhere. You cannot beat the location and the hotel is great, very clean and I loved walking around and looking at the artwork on each floor. Staff are great and quick to help as needed.

Our room was spacious and very clean. It was facing an inner part of the building and it was super quiet at night. Beds were comfy but pillows were really flat, that's my only complaint!

Breakfast is upstairs on the upper level and it is a great range and they will cook you eggs/bacon if you like. All day coffee available and in the afternoons we liked to sit up there over a glass of wine/beer. The outdoor area was enclosed with heaters whilst we were there as it was winter.

It was wet while we were there and I loved they had a stand of umbrellas at the door so you could grab one as you left the building.

Highly recommend this hotel if staying in Florence. You can walk everywhere and there are some great restaurants just around the corner.
Date of stay: January 2018
Room Tip: Room 308 was really quiet.
Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Hotel_Milu, Front Office Manager at Hotel Milu, responded to this review
Responded Jan 12, 2018
Dear Nessams,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your experience with this amazing review.
We are really happy to read that you've enjoyed your stay and we look forward to welcoming you back as soon as possible so don't hesitate to contact us directly in order to receive the best discounted offers reserved to loyal guests.

Kind regards,
Milu Staff & Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews modern art top floor great location high end shops complimentary mini bar coffee machine beautiful boutique hotel amazing hotel rooftop terrace enjoyed my stay high ceilings train station i highly recommend this hotel perfect stay definitely stay here again ponte vecchio walking distance
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Reviewed January 5, 2018

Very modern and elegant hotel .front desk staff are excellent and very discreet, helpful with any matter.
We enjoyed sky tv service , free mini bar..and great shower .. overall really nice place , recommend to anyone , family , couples ..

Date of stay: January 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vedran40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Public Relations Manager at Hotel Milu, responded to this reviewResponded January 5, 2018

Dearv Vedran,

We very appreciate the time spent to review your stay with us. Thank you for the grateful words and for praising the front desk staff. We wish to host you again very soon and please do not hesitate to contact us for your next visit in Florence to get 10% discount at Milu Hotel!

Best regargs and happy new year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2018

Hotel Milu is in good location near train station and all the sightseeing spots and shopping area. Staffs are really kind to let us get into our room as we arrived at there before the check-in time. And I love the decoration inside the hotel and room! So stylish and comfortable. It's one of the unforgettable memories of our trip. I will definitely choose hotel milu again if I visit Florence in the future. Breakfast is also great btw :))

Date of stay: December 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank 71joy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Public Relations Manager at Hotel Milu, responded to this reviewResponded January 4, 2018

Dear 71joy,

Thank you for sharing your experience at Milu Hotel. Your words are very much appreciated and we are glad to let people leave wishing to come back.
We wish a very happy new year and do not hesitate to contact us for your next trip in Florence.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018

We stayed here 6 nights (Dec 23 - Dec 29) and were very glad that we picked this hotel. Excellent location with very friendly and helpful staff. It's situated on a street full of high end boutiques so once these stores close at 8pm the street is quiet.
The hotel is a short walk to
Duomo and Uffizi Gallery - 7 min
Galeria Academia - 13 min
Ponte Vecchio - 6 min
Firenze Santa Maria Novelle Train station and the Mercato Centrale: 10 min
except Piazzale Michelangelo which is across the bridge on the other side, it will take you almost 30 min to walk there. We took taxi since it was a bit too cold for us.

You have access to the reading area with a coffee machine, some cold sparkling and still water on the top floor 24 hours a day. This is important during winter time as we always wanted to get a hot cup of tea/coffee in the middle of the night. The quality of the coffees is pretty good, the tea bags they serve are Twinings.

A few quick notes:
Made to order omelets/scrambled eggs/fried eggs during breakfast.
Bathroom is little cramped.
Room for improvement:
Pillows are too flat for us. Wish they could place a few types in the room for guests to choose from.
In addition to the standard European 2-prong outlet, I wish they could also include the USB outlet. The hotel I stayed in Rome has both outlets and I found it very useful.

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank nowhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded January 4, 2018

Dear Nowhere,

We would like to thank you very much for choosing Milu for your stay in Florence and for sharing your 6-days experience with this nice review.
We're glad to read that you've enjoyed your stay and we'll surely make treasure of your nice suggestions.
Looking forward to welcoming you back as soon as possible, don't hesitate to contact us directly in order to receive the best discounted rates reserved to returning guest.

Kind regards,
Milu Staff & Management

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Reviewed January 3, 2018

Great location, center to everything we wanted to cover (Touristic / food/ etc...) in Florence, including a wash and dry laundromat (5 min away if not less) if you travel light.

the staff try really hard to please you, and the breakfast is beautifully set! Thank you for making our stay great!
CB

Date of stay: December 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank corinne b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded January 3, 2018

Dear Coco_baginski,

Thanks for choosing Milu for your stay in Florence and for sharing your experience with this nice review.
We look forward to welcoming you back as soon as possible!

Kind regards,
Milu Staff & Management

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Reviewed December 29, 2017

The staff was so nice and welcoming. The room was very pretty and clean and all the toiletries and free-stuff were fun.
The location is amazing and by far it was the best hotel i ever stayed at.
Such a pleasant stay

Room tip: If it is possible maybe ask for a room that is not in front of the street. Some nights it gets a bit noisy because of the eco from the people walking
Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mayaws1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded December 30, 2017

Dear Ms. Maya,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your experience with such a nice review.
We're really happy to read that you've enojoyed your stay and we look forward to welcoming you back as soon as possible, so don't hesitate to contact us directly in order to receive the best discounted rates reserved to returning guests.

Best regards,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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