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nowhere
Hong Kong

centrally located yet quiet

Review of Hotel Milu
5.0 of 5 bubblesReviewed Jan 3, 2018
We stayed here 6 nights (Dec 23 - Dec 29) and were very glad that we picked this hotel. Excellent location with very friendly and helpful staff. It's situated on a street full of high end boutiques so once these stores close at 8pm the street is quiet.
The hotel is a short walk to
Duomo and Uffizi Gallery - 7 min
Galeria Academia - 13 min
Ponte Vecchio - 6 min
Firenze Santa Maria Novelle Train station and the Mercato Centrale: 10 min
except Piazzale Michelangelo which is across the bridge on the other side, it will take you almost 30 min to walk there. We took taxi since it was a bit too cold for us.

You have access to the reading area with a coffee machine, some cold sparkling and still water on the top floor 24 hours a day. This is important during winter time as we always wanted to get a hot cup of tea/coffee in the middle of the night. The quality of the coffees is pretty good, the tea bags they serve are Twinings.

A few quick notes:
Made to order omelets/scrambled eggs/fried eggs during breakfast.
Bathroom is little cramped.
Room for improvement:
Pillows are too flat for us. Wish they could place a few types in the room for guests to choose from.
In addition to the standard European 2-prong outlet, I wish they could also include the USB outlet. The hotel I stayed in Rome has both outlets and I found it very useful.
Date of stay: December 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Hotel_Milu, Front Office Manager at Hotel Milu, responded to this review
Responded Jan 4, 2018
Dear Nowhere,

We would like to thank you very much for choosing Milu for your stay in Florence and for sharing your 6-days experience with this nice review.
We're glad to read that you've enjoyed your stay and we'll surely make treasure of your nice suggestions.
Looking forward to welcoming you back as soon as possible, don't hesitate to contact us directly in order to receive the best discounted rates reserved to returning guest.

Kind regards,
Milu Staff & Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews modern art top floor great location high end shops complimentary mini bar coffee machine beautiful boutique hotel amazing hotel rooftop terrace enjoyed my stay high ceilings train station i highly recommend this hotel perfect stay definitely stay here again ponte vecchio walking distance
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Reviewed January 3, 2018

Great location, center to everything we wanted to cover (Touristic / food/ etc...) in Florence, including a wash and dry laundromat (5 min away if not less) if you travel light.

the staff try really hard to please you, and the breakfast is beautifully set! Thank you for making our stay great!
CB

Date of stay: December 2017
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank corinne b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded January 3, 2018

Dear Coco_baginski,

Thanks for choosing Milu for your stay in Florence and for sharing your experience with this nice review.
We look forward to welcoming you back as soon as possible!

Kind regards,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2017

The staff was so nice and welcoming. The room was very pretty and clean and all the toiletries and free-stuff were fun.
The location is amazing and by far it was the best hotel i ever stayed at.
Such a pleasant stay

Room tip: If it is possible maybe ask for a room that is not in front of the street. Some nights it gets a bit noisy because of the eco from the people walking
Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mayaws1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded December 30, 2017

Dear Ms. Maya,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your experience with such a nice review.
We're really happy to read that you've enojoyed your stay and we look forward to welcoming you back as soon as possible, so don't hesitate to contact us directly in order to receive the best discounted rates reserved to returning guests.

Best regards,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2017

Just a year ago, I traveled to Florence, and stayed at Milu hotel. Last time I was here, I traveled by myself and this time with my future wife :).
I must say, these guys know how how to make you feel like home. From the moment we arrived to the very second we left, the whole staff and the hotel manager were kind, helpful and right at any moment to help. Nothing i've seen in Europe so far...
A first class service!!
Just a year ago, I traveled to Florence, and stayed at Milu hotel. last time i was here I traveled by myself and this time with my future wife :).
I must say, these guys know how to make you feel like home. From the moment we arrived to the very second we left, the whole staff and the hotel manager were kind, helpful and right at any moment to help. Nothing i've seen in Europe so far ...
A first class service !!
And the hotel?
And the hotel?
High end facilities, TV (Sky), Nespresso machine and free mini bar in the room, a P-E-R-F-E-C-T shower and a great bed.
The stairway is full of cool artworks which makes you stop and stare (and to use the stairs LoL).
AMAZING breakfast!!
Location: Unbeatable in the city center. Nothing is more than 10 minutes walk!!!
In the bottom line - Highly recommended

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Yossi H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Front Office Manager at Hotel Milu, responded to this reviewResponded December 23, 2017

Dear Yossi,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your experience with such a nice review.
Looking forward to welcoming you back as soon as possible, don't hesitate to contact us directly in order to receive the best offers reserved to loyal guests.

Kind regrads,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2017

This hotel is excellent. I will definitely stay here again. I've already recommended it to friends and family. The staff is very friendly and approachable. The room is very warm and welcoming. I was even able to get into my room before checkin time, I thought that was nice of them.

Date of stay: December 2017
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank vguerrero94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Responsabile relazioni pubbliche at Hotel Milu, responded to this reviewResponded December 23, 2017

Dear Vguerrero94 ,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your opinion with this nice review.
We are really happy to read that you've enjoyed your stay and that our staff has been helpful.
Looking forward to welcoming you back as soon as possible, don't hesitate to contact us directly for the best discounted rates reserved to returning guests.

Kind regards,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017 via mobile

The hotel is in Great location near train station and near all the shopping area.
The staff was great, very Helpful who helps with everything we needed and makes us feel very nice. The rooms are very Clean and designed testfully. The breakfast was very good tasty and rich. we very enjoy the stay in this hotel. Highly recommended!!!

Date of stay: December 2017
Trip type: Traveled as a couple
Thank bathenm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Milu, Responsabile reception at Hotel Milu, responded to this reviewResponded December 15, 2017

Dear Bat-Hen M,

We would like to thank you once again for choosing Milu for your stay in Florence and for sharing your opinion with this nice review.
We are really happy to read that you've enjoyed your stay and that our staff has been helpful.
Looking forward to welcoming you back as soon as possible, don't hesitate to contact us directly for the best discounted rates reserved to returning guests.

Kind regards,
Milu Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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