We loved Cortona but not our stay at Rugapiana Vacanze. To start with we choose an apartment rather than a B&B room because of the availability of a washing machine. Upon checking-in Massimo informed us that the washing machine was broken. Seeing our disappointment he stated that a new one might be delivered the next day which was Sunday - right. It didn't show that day nor the next, our last. (I'm curious if it's there yet.) We had to ask several times for a replacement light bulb which was very slow in coming. Finally, running out of amenities such as hot water and and toilet paper topped off the whole experience. Maybe this isn't normal for Rugapiana Vacanze but it was certainly our experience.
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