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“Great Ambience and Owners”

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Relais Il Falconiere & Spa
Ranked #5 of 24 Hotels in Cortona
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Ambience and Owners”
Reviewed October 1, 2011

We spent two nights at the Il Falconiere and enjoyed ourselves a great deal. The restaurant is great although expensive. We took a tour of the winery with Ricardo and were completely entertained! He is fabulous, funny and really hospitable. His wine is some of the best in Italy and we shipped several cases home. The pools were very cold in September not sure if they heated them or not. The rooms are very "traditional" in decor.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank satgarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
London, United Kingdom
Level Contributor
240 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed September 10, 2011

We stayed a very lovely five nights at the Il Falconiere. I was a little nervous after reading some of the reviews here but the hotel was absolutely lovely. The rooms was large and very clean. The only negative points were that the bed was two singles together to make a king which meant there was a seam in the middle which was a bit disappointing. Also the shower was small and rather like you'd have in a home rather than a 4 star hotel. However the location was fantastic, so beautiful and remote. The staff were lovely and friendly. The rooms were clean and tidy, we loved the fruit they brought to the room. The breakfasts in the morning were fantastic eating outside with the wonderful view. The cappuchinos in the morning were gorgeous, we had a couple every morning. We loved the own brand products in the bathroom. We never ate at the hotel as the prices were huge and we totally fell in love with Cortona and ate there every night. I'll do some reviews of restaurants in Cortona but our favourite restaurants were Il grotto, theatrio and dardano. The spa centre was lovely we just used the pool and the steam room and found it very relaxing. Enjoy your stay at Il Falconiere. There was a little wedding there when we were there and it looked beautiful.

Room Tip: We stayed in room 36 which was very pretty.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tavia14999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 20, 2011

We traveled in Italy for nearly 3 weeks and this, the most expensive of the hotels we stayed at (more than double the price of the next most expensive hotel) was by far the worst and extremely disappointing.

The location, buildings and grounds are absolutely beautiful. Wonderful views. That is about the only positive thing I can say about the hotel. The restaurant was wonderful and definitely a separate experience.

Our arrival was great and we enjoyed our afternoon at the pool and the dinner the first night. However, after that the experience the rest of our 2 nights there was terrible.

Breakfast the first morning was slow and with only two waitresses available to do ALL the work of keeping things going for a breakfast for a full hotel there was clearly not enough staff.

When we arrived back at the hotel after a full day of activities we discovered that our "AC" was not working. (We had already concluded that it was not real AC but a swamp cooler.) We were hot and miserable all night. We opened the windows at one point but this just resulted in bug bites as the windows had no screens.

Breakfast the 2nd morning was a complete disaster. We were unable to find a table in the shade and so we sat at the little tiny bar thinking that they would clear an empty one for us. (There was one about 3 feet away from where we were sitting.) Never happened and it took over 30 minutes to get something to drink (water!) and that was really only after my husband waived over the waitress. It was awful.

We were able to checkout about an hour late on the day we left, but the staff was pretty much at a loss as for what we could do or even where we could sit in the hour between when we checked out and when the driver picked us up to take us to the train station. They also never asked about the stay and seemed indifferent to ensuring we had been pleased or even ok with our stay. It was basically, "here's your bill - how do you want to pay?"

Overall, the first staff member at Reception was very helpful, but the rest of the staff at the Reception desk was not helpful. I expect a certain level of service when you're paying ~300 Euro a night for a hotel with 4 stars. It was not to be found here at all. Very frustrating and disappointing.

I would not recommend staying here - definitely not even close to being worth the high cost. If you do stay, I would recommend renting a car since the location is not near enough the town of Cortona to walk and it is about a 15 Euro taxi and the rides can add up quickly.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 4, 2011

When somebody imagines Tuscany you think about romantic scenery, historical sites, flowers, natural beauty, and so on.
Il Falconiere is an amazing property with all of these ingredients for an unforgettable stay.
Beautiful and spacious rooms , unforgettable views from Tuscany, excellent breakfast and one of the best and most beautiful restaurants in Italy (one Michelin star!) and really good service.
If you are looking for a very special place in Tuscany do not hesitate to stay here!
And don´t forget to drink the wine and the olive oil produced in here – Delicious!

Room Tip: Ask for a room with Cortona hill view - you will never forget it!
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  • Stayed June 2011, traveled as a couple
    • Value
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    • Service
Helpful?
Thank StephaneMenou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 30, 2011

We stayed there with our 3 kids for 3 nights. The room we got did not have a properly working AC and they kept on trying to convince us that it was working properly. The room was humid and hot, full of crawling insects (killed 2 scorpions and several spiders) and mosquitoes. We also were shocked when our 3 kids had food poisoning during the 3rd night. Impossible to be sure that it was the room service food they ate but this evening, my wife and I went out for dinner and we were perfectly fine. In a nutshell, beautiful views, a lot of potential, but in many respects disappointing and does not meet the standards of a place like this

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bouskandar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 27, 2011

I had heard so many things about this hotel prior to my stay. I was disappointed. The accommodations were not up to par. The air conditioning was not on when I was there so I had to leave the windows open and there were no screens. I was bitten by a mosquito on the eye so I looked like Rocky for several days. The lighting was not good either. They do know how to charge for the food here! It was good but I thought it was very over priced. The road to get to the hotel was windy and scary at night. It is really not a very convenient location. We had a cooking class arranged and paid for but when we asked about it no one seemed to remember it being booked. The chef was off on the day it was supposed to be booked and the owner said she could do it but it would have to be done quickly as she had a meeting in Florence that evening. We opted to cancel it because we knew we would be rushed and it was not cheap! I think there are better options than this hotel.

  • Stayed April 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank Trvlstrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Il_Falconiere, Proprietario at Relais Il Falconiere & Spa, responded to this review, May 9, 2012
Dear Trvlstrp,
I'm sorry for your disappointing. Il Falconiere is a very charming and lovely place in countryside, we are very happy to live in a very clean and natural ambience, between olive groves and vineyards, so for this we are proud of our location. Most of our guests love the road to reach us between old walls and fields in blooming. In every corner of Il Falconiere clients can feel to be in the heart of Tuscany: the food with local fresh ingredients, the Tuscan life style experience, the spa with exclusive treatments, the winery inside the property with possibility of wine tasting and tour, the wanderfull view, all this is the world of Il Falconiere! I'm the Chef of Il Falconiere and every cooking lesson we do in our private kitchen is a success! We don't do something with rush or without pay attention to the wishes of our clients! and yes it is possible to make a misunderstanding about time to start the lesson but in any case it is a fantastic experience and I'm sorry you missed it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2011

My boyfriend and I recently stayed 2 nights at Il Falconiere during our trip to Tuscany. The property is absolutely gorgeous and well-maintained. The views of the surrounding area are wonderful and very picturesque. Our room was very nicely done and private as it was attached to the chapel with just one other room.

The property is tucked away on the hillside making for a quiet and private stay but I would definitely recommend a car. There isn't really anything within walking distance although the city of Cortona itself is just a few minutes drive.

I would definitely recommend this hotel and hope to return soon.

Stayed July 2011, traveled as a couple
Helpful?
Thank KeelyW03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais Il Falconiere & Spa

Property: Relais Il Falconiere & Spa
Address: Case Sparse San Martino Bocena 370, 52044, Cortona, Italy
Phone Number:
Location: Italy > Tuscany > Province of Arezzo > Cortona
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Luxury Hotel in Cortona
#7 Romantic Hotel in Cortona
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Relais Il Falconiere & Spa 5*
Number of rooms: 22
Official Description (provided by the hotel):
The typical Tuscan villa which dates back to the 17th century was the home of the famous poet Antonio Guadagnoli. Now completely restored and transformed into a countryside Relais, it is part of the prestigious chain Relais & Châteaux, which exuberates the art of hospitality.In the restaurant, in the kitchen, at the reception, dedicated to taking care of the needs of our guests ,we are proud to offer everyday our availability and our specialties, improving them continuously. The art of refining quality is achieved by caring about details that make a difference.An ideal setting for those who love the beauty of the countryside, the atmosphere of the Relais is quaint with characteristic old-fashioned Tuscan charm. The twenty-two rooms are elegantly furnished-each unique in color and décor and reflecting the classic, refined style of important Tuscan homes. A few rooms are in the antique villa, some attached to the villa’s chapel and others in the cottage. All share the view of the magical landscape of the Cortonese countryside and are fully furbished with every modern comfort.La THESAN ETRUSCAN SPA has the goal of reawakening all of your senses through the harmony of the environment and the flavours and tastes of Tuscany.The Etruscan Thesan Spa guides you to discover the true relaxation, with a unique and unrepeatable involving all five senses. A wellness Trail where the two basic elements - water and heat - are skilfully combined with lights, sounds and colours therapeutic to optimize the relaxation. Exclusive for Officina Profumo Santa Maria Novella of Florence. Behind each of our actions is the desire to spark an unforgettable emotion: a recipe with delicate and persistent aromas, a special and rare decoration, the vistas leaving you breathless and astonished, the warm welcome that makes you feel as though you belong.. all of this will take you to the primordial feelings of pleasure. Staying with us will leave you with everlasting memories.The restaurant is on two floors with a glass and wrought-iron conservatory, overlooking the outside dining terrace with its ancient fishpond and rose-clad pergola. The cooking, which is personally supervised by Silvia, with the help of the head Chef Richard Titi, has succeeded in creating new temptations, using original and traditional recipes to create a marvelous cuisineaccompanied by great wines. “Il Falconiere” is situated in a quiet, elevated, rural location amid vineyards and olive groves. It enjoys enviable views of the Val di Chiana to the west, and Cortona, the ancient Etruscan hill town just three kilometers to the south. The Relais is ideally located for short trips to some of the most famous art cities of central Italy, such as Arezzo, Perugia, Siena, Florence and Assisi, all within in an hour’s drive away. ... more   less 
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Also Known As:
Relais Il Falconiere Cortona
Relais Il Falconiere Hotel Cortona

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