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“Honesty in Advertising: The details matter!” 2 of 5 bubbles
Review of Borgo dei Sensi

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Borgo dei Sensi
Ranked #4,077 of 4,873 Specialty Lodging in Tuscany
Boulder, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Honesty in Advertising: The details matter!”
2 of 5 bubbles Reviewed October 8, 2012

Unfortunately, I cannot recommend Borgo dei Sensi. 1. Our expectations were unreasonably raised by the photos on the website and description of the Villa. Expectations could have been managed by prominently stating extra charges for ammenities, many of which excited us but whose cost proved prohibitive for our budget. 2. Upon arrival, we found a smelly interior and shabby cleaning job indoors and out: the swimming pool was filthy. 3. The mosquitos were horrendous and we should have been warned and/or steps taken by the landlord to solve that problem. There were several specific issues with our room, which was nicely situated by itself with a beautiful patio. 4. However, the toilet seat was broken. 5. The room infested with large wasps. We had to remove one or two a day. Since I am allergic to bee stings and mosquito bites, this was disappointing and dangerous. 6. There was a very flimsy, non-sealing screen door which was totally unsatisfactory and should be replaced with something sturdy that closes properly. The room was beautifully decorated and had no windows. Thus the French doors had to be open as they were the only source of light and air circulation; thus, the faulty screen door was a huge problem. 7. The room was poorly lit as there were two small lamps (one shed soft red light, which is nice but not without other adequate lighting!) and no overhead lighting.

  • Stayed September 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank 23FellowTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    6
    2
    0
    5
    1
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Boulder, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 6, 2012

Not only was the villa dark due to poor lighting and being built into the side of a hill but, it needed extensive maintenance, lacked proper instructions on how to run dish washer, microwave, turn stove and oven on, washer leaked, sliding glass door did not lock, strong odor of mildew and sewer in some of the sleeping rooms upon check-in. What they had plenty of for such a POSH villa were photocopies of "Do Not Smoke" signs taped to various walls thoughout the villa which added to the less than POSH attmoshpere of the villa. If they had framed and used the original red and black lettered government signs it would have been less tacky. The pool lacked upkeep (green slime on pool walls, leaves and bugs floating on water's surface) and I doubted if the proper level of chemicals were established making the use of the pool a potential health risk. Needless to say, there are a lot better maintained and attractive villas to rent then what our group of 12 USA citizens experienced at Borgo de Sensi. BTW - even the rental agency failed - they misspelled the address of the villa on our confirmation paperwork forcing use to hunt and peek for its location on our GPS units AND for 12 people we only had one set of keys for the villa making coming and going a logistic nightmare to ensure the safety of the property and our belongings. Think twice about renting this place unless the do some major rework and focus on what the owners should provide for such a promoted upscale vacation rental.

Room Tip: Room in back of villa is a cave and had a strong mildew odor. Lack of properly fitting screens allo...
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  • Stayed September 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Carrara_Marble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 3, 2008

The most significant side of Borgo dei Sensi is that one doesnt feel himself in a hotel. The owners, the atmosphere and surrounding make you feel relaxed and turn your stay in an exceptional experience. The Spa part is also very nice and as the hotel has only 6 rooms, most of the time you enjoy the facilities by your own. The dinner served in the hydrotherapy is unforgettable Borgo dei Sensi is highly recommended.

  • Liked — SPA, the Owners and the structure
  • Disliked — Food
  • Stayed March 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baykus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Borgo dei Sensi

Property: Borgo dei Sensi
Address: Via Borsano, 199 | Localita' Borsano, 59024, Italy
Location: Italy > Tuscany
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4,077 of 4,873 Specialty Lodging in Tuscany
Price Range (Based on Average Rates): $$
Number of rooms: 6
Official Description (provided by the hotel):
Immersed in the beutiful surroundings of Tuscany's landscape, the Borgo dei Sensi Estate embraces his guests on an elegant, homely and relaxing stay. All our passion, our experience and our hospitality culture have been used to create a little world where everything, every detail contributes in relaxing and wellfeeling our guests. Inside the XI Century Villa we created an exclusive SPA where luxury is water joined by quietness, privacy and a timeless dimension ... more   less 

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