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“A great break at a great place with great customer service”
Review of Hotel Villa Ducale

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Hotel Villa Ducale
Ranked #1 of 87 Hotels in Taormina
Certificate of Excellence
Reviewed September 7, 2013

The hotel was recommended by friends who stayed earlier in the year. We wanted a relaxing break not charging about trying to see all the sights of Sicily. The hotel was superb, an elegant, spacious room with a view towards mainland Italy and a hotel terrace to look over the bay and town. They claim not to be a restaurant, merely having a kitchen. Don't believe it - the food was great as were local wine recommendations. What really makes the place are the wonderful staff (all of them) and we especially thank Alicia, Paulo, Santi, and Serena for looking after us and spoiling us so well. Add in the extras - breakfast, afternoon tea, aperitivi, shuttle bus to town, all made it a great experience. Thanks also to Alison at travelcounsellors.com who organised and booked everything for us. We would visit Villa Ducale again. T & H McD

  • Stayed: August 2013, traveled as a couple
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2  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 5, 2013

A phenominal hotel high on the hills overlooking Taormina.You can't find a better panoramic view in Taormina. The staff was phenominal, especially Paulo and Alicia. The free breakfast was fantastic - you did not have to eat again until dinner at night. The shuttle service to the own was very beneficial and they would arrane for additional shuttles as necessary. We lost our luggage. Paulo arranged for a driver to pick up the luggage in Catania - 1 hour away for a reasonable charge. Great for couples, not very kid friendly.

  • Stayed: August 2013, traveled as a couple
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Thank Dennis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

Everything the previous reviewers say is true. We were welcomed after a hairy3 hour drive on Sicilian motorways, quite frazzelled. We had got lost in Taormina in a no car piazza down a three in one hill in a hire car with a gear box that couldn't distinguish between 1st and 3rd. Back on track and climbing the windy, steep road up to the hotel we were flagged down and directed to the car park (which we would have missed left to our own devices). Our saviour told us to leave the car - he would park it for us and take our bags to our rooms. He then showed us to reception and introduced us to his colleagues who ushered us to a patio with the most divine sea view ever and brought us complimentary pastries and pro secco. Thanks our stars we had arrived and our stress levels had already shrunk to zero. Our stay was fab with truly wonderful customer service. The only reason this is a four star not five star review is because of the rooms. Our sons' room was a double not a twin and very small. Ours was lovely with a view to die for but was damp and even had a patch of black mildew on the bathroom ceiling. These little glitches were tiny however when compared to how much we enjoyed everything else and I would whole heartedly recommend the hotel and its wonderful staff.

  • Stayed: August 2013, traveled with family
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2  Thank jank488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

I'm not sure what I can add to all the wonderful reviews for this very special hotel! We stayed at Villa Ducale with our two young children, and were made to feel utterly welcome and at home. The rooms and general decor are charming and stylish. We only had a couple of days in Taormina but were able to make the most of it thanks to great restaurant and beach recommendations from the staff at Villa Ducale, thank you! If you could find a better view for breakfast I would like to know where it is. I hope that we are able to return very soon.

  • Stayed: August 2013, traveled with family
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1  Thank HPerry008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

My fiancé and I stayed here this past July. We loved everything about this hotel. The staff at villa Ducale were by far the most helpful, welcoming staff we have ever experienced before. They really do make you feel like you are at home! As soon as we arrived, they treated us with food and drinks. Our room wasn't ready because we were early so they upgraded us to the best room in the hotel, a private suite!! The food was so great we decided to stay in and eat dinner on the terrace instead of going down into town. The view is probably the best in town! What we loved the most about this hotel was how up to date it was, while still keeping the Sicilian, Mediterranean feel. We were extremely happy with everything. While we stayed here we got engaged, which was already an amazing time, but they made us feel so much more amazing. We plan on making another trip to Taoromina soon and when we do, we will definitely be staying at our home, villa Ducale!

  • Stayed: July 2013, traveled as a couple
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1  Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013 via mobile

Fantastic place to stay. Alessia your hostess makes you feel like it's your home (as does Rosaria the owner) and you feel like you know them your whole life. View stunning. Food delicious... wonderful Villa living..accommodating staff.

  • Stayed: August 2013
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Thank ginny19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

I have been involved in the hospitality business for most of my 40+ year busienss career. My wife and I have travelled all over the world normally staying at 5 star properties.

Villa Ducale is a first class property with spectacular views, lovely quiet public areas and an unbeatable ambience. However what makes the property more than special is the staff and the concerned service and assistance they provide.

When we checked in we met with Mr Ferrari who I believe is the general manager. He told us that the property was formerly the home of the owner who converted it to a hotel and their goal was to make us feel at home. He did that and more. Not only did he help us with suggestions as to what to see and do in Taormina, he gave us great guidance for things to do in Sircacusa (our next stop) and suggested one of the finest restaurants we have even been to in Italy (Duomo in Regusa). Other staff members also did their best to assist in any way they could.

For a small property, the choices of the breakfast buffet were more than at most large hotels. More importantly, all of the pastries and the hot dishes appear to be home made and definitely look and tasted like they were. Before diner, cocktails and hors d'oeuvres are served in a lovely and gracious manner. They also have their own private restaurant and the one error that we made was not eating there.

This is not a property for someone who wants large 5 star rooms and formal public areas. It is a property for someone who wants a special ambience with privacy and an understated elegance.

  • Stayed: August 2013, traveled as a couple
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2  Thank BOBR2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Ducale

Address: via Leonardo da Vinci 60, 98039, Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Luxury Hotel in Taormina
Price Range: $192 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Villa Ducale 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Taormina Hotel Villa Ducale is small luxury boutique hotel perched in an elevated position above the centre of Taormina km 1,3) commanding a unique outstanding view over the Mediterranean sea and Mount Etna.Our hotel,member of HIP hotels, is incredibly pretty, with flowers and colours adorning every angle, and a view to die for.Every bedroom is individually designed with the highest attention to detail, furnished with great taste in a mix of Sicilian traditional and Italian design contemporary style, each has its own private panoramic terrace or balcony.The hotel is able to offer a variety of personalised services, such as cooking lessons, wine tasting and tailor made meals, special romantic candle-lit dinners which can be arranged easily with the super friendly staff.Eleven Double rooms and six suites with full aminities and free wi-fi connection.Free shuttle to center and the beach. ... more   less 
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Also Known As:
Ducale Hotel Taormina
Hotel Villa Ducale Taormina, Sicily

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