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“IMPOSSIBLE TO BEAT - A real luxury experience”
5 of 5 bubbles Review of Hotel Villa Ducale

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Hotel Villa Ducale
Ranked #1 of 88 Hotels in Taormina
Certificate of Excellence
Leigh-on Sea, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“IMPOSSIBLE TO BEAT - A real luxury experience”
5 of 5 bubbles Reviewed September 8, 2011

We stayed at Hotel Villa Ducale from 30th August to 6th September 2011. Without doubt it was an experience we would love to repeat!

We arrived at night and were warmly greeted by Luca who, after serving us with a welcome glass of Prosecco, showed us to our room which was No. 23. Our first impression was the wonderful smell in the room. The bathroom was superb, the bed comfortable, the furnishings rustic and it was decorated in typical Sicilian fashion. Our terrace was extremely large with two sun loungers of very high quality, a Sicilian table and two wrought iron chairs. It was gorgeous and we were absolutely delighted to be spending a week in this room.

Our room was cleaned thoroughly every day, we had clean towels and bath mat twice daily and our bed was turned back for us in the evening. What more could you want?

Breakfast is an experience in itself. It is something that you really do not want to miss. The food really is exactly as depicted on the web site EVERY day. There is so much choice and it is all displayed very attractively. We looked forward to breakfast.. We were asked what we would like to drink immediately we arrived on the terrace, such is the high level of service supplied by ALL the staff.

Villa Ducale also provide complimentary cakes and drinks at around 4.00 p.m. every day in an informal atmosphere. From 6.00 p.m. complimentary canapes are served and these really are delicious.

We ate at the hotel. The food is superb - it really is. Everything is cooked to order - there is nothing already made just sitting waiting to be reheated. We enjoyed every single meal and it is cheaper to eat at the hotel than in Taormina and the food is better. In the evening the terrace is illuminated by candle light. Tea lights are lit on every table and there are lanterns of various sizes everywhere. It really is a wonderful sight and adds to the ambience. We loved it!

Paulo is the Manager of this hotel and he performs his role to perfection. ALL the staff are proud of Villa Ducale and it shows. It is very much a team spirit. Ilie's main role is waiter and he definitely goes the extra mile to ensure that guests' every need is met. He has a wonderful sense of humour and enjoys talking with the guests and definitely added that special something to our dining experience.

Absolutely everything is provided before you have even thought about it by Paulo and his team.

The trip to Mount Etna to view the sunset is well worth doing and, again, the staff at Villa Ducale are more than happy to arrange this for you.

Give it a try, all the complimentary reviews are true there is no more which we can add except to say thank you to everyone at Villa Ducale for a most memorable week and we cannot wait to stay with you again.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gallers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (309)
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Dublin
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 4, 2011

I stayed here on my honeymoon for 4 nights.
On arrival we were greeted with a glass of proseco, and informed off the area, including numerous free shuttles into town.
The room we we staying in was amazing, with beautiful science views from our balcony.

The food supplied at breakfast, afternoon tea, and evening reception was delicious.

Each member of the staff was friendly and welcoming; introducing themselves by name and making us feel like we were staying in a friends villa.

I would highly recommend this hotel to anyone staying in Taormina.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mayo-mcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed September 3, 2011

We stayed at the Villa Ducale from 15th August to 23rd August. A transfer from the airport was arranged for us by the hotel. We arrived very late on a flight from Gatwick and the staff greeted us with a glass of Prosecco and invited us to sit down and take in the views. The following morning Paolo spent some time with us explaining the local area and where to go & what to see. We decided to take a walk into town down the steps which although it was very hot was very enjoyable. We spent some time in Taormina and then decided to walk back up. It was very hot and I wouldn't recommend doing this in the height of Summer! The following day we decided to take the courtesy shuttle into town and back as this is a free service provided by the hotel and is a very good option for those that prefer to relax!

The staff are all amazingly friendly and helpful and they were only too pleased to banter with us and help us with our stay. The view from our room was amazing, looking directly towards Mount Etna as well as the sea. The room was clean and was cleaned daily. We asked for a parasol so we could sit in the shade on the balcony and they were more than happy to oblige. We ate at the hotel most nights as we found the prices to be very reasonable in comparison to the town and the food was delicious. We took a tour to Mount Etna which was also enjoyable.

The best thing about this hotel is it's simplicity in the sense that you can relax and come and go as you please. The staff are always willing to help and nothing is too much bother for them. It is almost as if you are staying with friends.

The food was delicious and I particularly enjoyed being able to get away with eating the complimentary cakes for breakfast as well as in the afternoon! The villa also provides complimentary appetisers in the evening. With such a large breakfast we didn't need to eat lunch and enjoyed the cakes in the afternoon when returning back from town. We then only needed to arrange dinner and we ate directly off the menu as all the food was really good.

We visited Isola Bella, and the hotel arranged sun loungers for us at Pizzachella beach club where the snorkelling was very good. The hotel will also arrange sun loungers with other beach clubs.

We don't normally go back to places once we have visited them as we tend to try new places each year. However, we will definitely be returning to the Villa Ducale and hopefully bringing some more friends and family with us next time!

A massive thank you to Paolo, Alessia, Luca, Antonio, Ilie and all the rest of the Villa Ducale staff for making it such an enjoyable stay!

Lydia & Garry England

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lyd54321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 31, 2011

It is with great sadness about the end of our magical holiday that I write this review. This review is written with thanks to all the staff, the location and the food at Villa Ducale where I stayed with my husband, our little 3 yo daughter, sister and new husband. As you can imagine, we are all at different stages of our lives, and all unequivocally loved our experience. The warm welcome everyone talks about is not overstated - of course, being from London, we were sceptical about the "we treat you like guests in our house" thing we were offered by our beautiful welcomers. And how wrong our scepticism was. This beautiful hotel, which paid attention to every detail, its beautiful staff who attended to our every need no matter how small or large, who knew the region like the back of their hands, the food by Mama Santina, etc etc. I cannot rave enough about this place. My one concern was that it was far out of town, but please don't ever worry about that - the shuttle service is impecably designed and served all our desires for travel. In fact, it was a much nicer alternative to staying in town or driving our own car. Loved it, loved it, loved it. Best wishes to all of you there, and thank you from all of us (Chris, Jinan, Mia, Lara & Greg)

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank BudgiesLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 24, 2011

A wonderful experience ! Helpful and very nice staff that made our stay at Villa Ducale a memorable experience. We stayed for four days on our honeymoon. We travelled with our ten month old son- and felt very welcome!

Room Tip: Junior suite on top of the hotel- beautiful view from the roof terrace!
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ingrid K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaDucale, Owner at Hotel Villa Ducale, responded to this review, August 26, 2011
Dear friends from Norway,
I would like to express you my gratitude for the sweet comment you posted regarding your recent stay with us. You have a beautiful family and your baby was so so gorgeous.... !!!!
We look forward to seeing you in summer 2012 as promised.

Kind regards,
Fam. Quartucci & Villa Ducale staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 24, 2011

As my friend and I arrived from a long and strenuous journey from Palermo Airport to the Ducale Hotel, Taormina (in hindsight we would of gladly paid the extra £150+ on the flight to Cantania Airport, which is the closest to Taormina), we were greeted with a warm and gentle smile by the lovely receptionist, Alessia. She made us feel so welcomed and offered us the customary free glass of Prosecco, each, and nimbles while we waited for our room to be ready. The moment my friend and I sat in the hotel lounge (breakfast/dinner) terrace while we waited and admired the spectactular view (one of the best views throughout Taormina, in my opinion) I knew deep down that we made the right choice picking this boutique hotel.

The rooms and great service: are very clean and are of a decent size. I was to be honest, apprenhensive at first when we went into our room, because despite the room being very nice and clean the wastebin lid in the bathroom was broken and the side window didn't have a modesty net curtain, which meant that we'd have to close the main curtain when changing or walking out the bathroom, not that I'm a prude, it's just that I didn't want anyone being put off their breakfast/dinner from seeing my jiggly bits, Lol! Then the next morning the door wouldn't lock properly. So we mentioned this to the lovely Luca, at the reception desk, and straight after breakfast the door was being fixed by the one and only, lovely Paulo, who happens to be the manager.

As throughout in August, in Sicily/Italy it's the holidays, so it was very difficult for lovely Paulo to organise for someone to fix and make a modesty curtain at such short notice. To be honest my friend and I would of gotten use to not having a net curtain on the window, but however, without us not having to ask or mention a thing, lovely Paulo offered us a FREE upgrade. Let me tell you this, lol, the upgrade room (23) was amazing! The personal terrace outside the room was 4 times bigger (than the other terrace/room that we originally stayed in), it had two lounge beds (so you could chill and sunbathe) and obviously table and chairs facing the beautiful views. What great service and thoughtfulness! ^_^

Also, I would definitely recommend that you have dinner at the hotel lounge terrace at least one or two evenings. The food is scrumptious/bellisimo, that is freshly made not by some pompous chef i.e Gordan Ramsey et al, but by the one and only, lovely Santina, the cook. As that saying goes "just like mama use to make!"
Real honest Sicilian food, to die for. You can even have certain food requests made for you, freshly made by Santina, as long as you mention what you want to the lovely reception staff the day before. The service is great, and the lovely and humorous Ilie (the waiter) makes you feel at ease and is very efficient.

The hotel provides a free shuttle bus service that can take you to the town centre or the beaches. Great service. Take advantage of it, you save money on taxi fairs!!

This boutique hotel, is not only for families and loved up couples on their honeymoon or celebrating their anniversary. This boutique hotel is also for the single independent woman/man and friends that wants to be pampered and enjoy a bit of luxury with great and fantastic service, once in a while. Why not, eh!? Definitely worth every penny and I'm so glad I had the opportunity to stay at such a wonderful boutique hotel. Carpe diem!

- Norah.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Laura1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaDucale, Owner at Hotel Villa Ducale, responded to this review, August 26, 2011
Dear friends,
we would like to thank you for the wonderful review you posted on TA.
We all remind of you so well and are looking forward to see you again next year.
Kind regards,
Family Quartucci and Villa Ducale staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 21, 2011

We stayed from 21 to 23/Jul (3 nights). It was our first time to travel in Sicily and we were so excited and Hotel Villa Ducale has responded to our high expectations! All the hotel staff are very friendly and helpful (without exception!) and we loved the perfect view from the terrace, tasty food and beautiful room decorated by ceramic tiles from Caltagirone. After my trip, we have already recommended this hotel to our friends and colleagues.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Qazuyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaDucale, Owner at Hotel Villa Ducale, responded to this review, August 26, 2011
Dear TA friends,
a big GRAZIE for the rave review you wrote about your stay @ Villa Ducale.
Kind regards,
Mrs. Rosaria Quartucci and Villa Ducale staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Ducale

Property: Hotel Villa Ducale
Address: via Leonardo da Vinci 60, 98039, Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Luxury Hotel in Taormina
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Villa Ducale 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Taormina Hotel Villa Ducale is small luxury boutique hotel perched in an elevated position above the centre of Taormina km 1,3) commanding a unique outstanding view over the Mediterranean sea and Mount Etna.Our hotel,member of HIP hotels, is incredibly pretty, with flowers and colours adorning every angle, and a view to die for.Every bedroom is individually designed with the highest attention to detail, furnished with great taste in a mix of Sicilian traditional and Italian design contemporary style, each has its own private panoramic terrace or balcony.The hotel is able to offer a variety of personalised services, such as cooking lessons, wine tasting and tailor made meals, special romantic candle-lit dinners which can be arranged easily with the super friendly staff.Eleven Double rooms and six suites with full aminities and free wi-fi connection.Free shuttle to center and the beach. ... more   less 
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Also Known As:
Ducale Hotel Taormina
Hotel Villa Ducale Taormina, Sicily

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