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Reviewed June 9, 2019 via mobile

Fantastic service and location. However menu is not adaptable. Not a lot of Sicilian choices on menu. Desert choices limited. Quantity served on certain items like ravioli is really small. We also had a screwup on the order, but it took them 30 minutes to fix it. Would recommend to go to the terrace for drinks and maybe food instead.

Date of stay: June 2019
Trip type: Traveled with friends
Thank ankur1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore generale at Belmond Grand Hotel Timeo, responded to this reviewResponded 5 weeks ago

Dear ankur1976,

Thank you for visiting the Belmond Grand Hotel Timeo and for choosing the Otto Geleng Restaurant
for your dinner with us.

We do appreciate all of your valuable comments, nevertheless I can assure you that the size of our portions and the dessert list are very appropriate to the restaurant concept.

We thank you againg for sharing your opinion.

Best Regards,

Stefano Gegnacorsi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2019 via mobile

This is a really lovely hotel and as we arrived at the beach we saw the bar at the hotel so we decided to have a drink. It was one of the warmer days at the end of May and we sat and enjoyed a beer and ginger beer on the terrace. The staff were incredibly attentive and brought extra nibbles as soon as ours looked like they were getting low! However the prices are very steep. We thought about having a sandwich until we saw the price €30! So beautiful grounds and great view but very expensive!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore generale at Belmond Grand Hotel Timeo, responded to this reviewResponded June 2, 2019

Dear D J,

Thank you for visiting us for a nice aperitivo and for sharing with us your feedback on the experience you had.

We hope to have the chance of welcoming you back soon for another nice drink at our bar.

Best Regards,

Stefano Gegnacorsi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2019 via mobile

Magical experience from start to finish - we were just a 22/23 year old couple who felt ever so slightly out of place at such a fancy hotel, but the staff were incredible and didn’t look down on us at all and continuously gave us the royal treatment, even if it was to deliver an ice bucket to our room for the bottle of wine we bought from the supermarket!

Breakfast was amazing, so much food to choose from, and the panoramic view is breathtaking - not just at breakfast but from the whole property.

Room was incredible - we were upgraded to stay in the main hotel rather than the villa Flora next door which I was very pleased about. Bathroom had his and her sinks with a huge bath and big walk in shower.

Really just lovely, charming staff. If my purse can stretch that far a second time, I will most definitely be back!!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Sopht1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore generale at Belmond Grand Hotel Timeo, responded to this reviewResponded May 30, 2019

Dear Sopht1996,

I would like to thank you for taking the time to write about your magical experience at the Belmond Grand Hotel Timeo.

I am delighted to read that from start to finish the service provided by our staff together with the hotel location and room facilities made your time with us a most memorable one.

We do hope to have the opportunity of welcoming you back in the future.

Sincerely,

Stefano Gegnacorsi
General Manager

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Reviewed May 29, 2019 via mobile

My family has enjoyed many parts of Italy over the years, but never Sicily. We did our research and decided to go to Taormina. The Belmont properties are fabulous all over the globe and the Timeo and Sant Andrea fully met the chain’s high standards. The Timeo is set high on a hill overlooking the sea and Taormina village; less than a 5 minute walk to dozens a great shops and restaurants in town. It is immediately adjacent to the Ancient Greek theater ruins.
The breakfast buffet at both properties is fabulous. Sitting gazing at gorgeous scenery and eating wonderful food. The service staff is everywhere and helpful with all needs. Both the Timeo and Sant Andrea are set in gardens that terrace down the mountain. We spent 3 nights at Timeo and 5 nights at Sant Andrea. The property has two MERCEDES vans that depart every 30 minutes between the properties. Sant Andrea is on the ocean with a beach setting. Views from the rooms are also spectacular. I would highly recommend Sicily as long as you stay in one or both of the Belmont properties.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank peter0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore generale at Belmond Grand Hotel Timeo, responded to this reviewResponded May 30, 2019

Dear peter0001,

Thank you for sharing your comments following your stay at the Belmond Grand Hotel Timeo.

I'm glad to read that you enjoyed very much both hotels location, facilities, superf staff and fabulous breakfast experiences.

All of us from Sicilian Belmond properties look forward of welcoming you back soon.

Best Regards,

Stefano Gegnacorsi
General Manager

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Reviewed May 28, 2019

There are so many amazing things about Grand Timeo that one doesn't know where to start. Putting side the incredible location and view, gorgeous gardens, impeccable service, splendid rooms and amenities in general, generous and delicious breakfast buffet, the one thing that really stands out is how wonderfully warm, hospitable and well-mannered the staff is from the moment you arrive to the moment you leave. Clearly, a hotel that is extremely well managed and maintained. The height of refinement of sophistication, but without pretense and awkwardness. Yes, it's not cheap, but it's worth every penny.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Charbel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-timeo, Direttore generale at Belmond Grand Hotel Timeo, responded to this reviewResponded May 30, 2019

Dear Charbel T,

I'm very glad to receive such an incredible feedback about your recent stay at the Belmond Grand Hotel Timeo.

I really appreciate your comments about the service provided by the staff and rest assured I will share your words with the whole team, who will certainly feel encouraged by your feedback.

Looking forward of welcoming you back very soon, I remain at your complete disposal.

Best Regards,

Stefano Gegnacorsi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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