I spent a week here recently, and when I had a problem with the swisscom internet that i had purchased, i was told that i wouldn't get charged for the days without the service for which i had paid (I bought the business package that promised continual and constant service)….however, the staff refused to honor these promises - the receptionist, who was also the manager the day i checked out, called swisscom and basically merely repeated their refusal to give me a complete refund…she didn't offer me anything in return, altho she did understand that i was getting really annoyed at her lack of understanding or service….this was NOT a way to treat a good customer…and we aren't talking about a lot of money here - she could have somehow adjusted my bill to show her good intentions - i didn't get that at all…..
- Official Description (provided by the hotel):
- The magnificent neoclassical facade of the Des Etrangers Hotel & Spa dominates the harbour of Siracusa in Sicily, from its position on the island of Ortigia. This five-star historical hotel has the elegance and style typical of the grand European hotels and features refined balconies overlooking the sea. Step in style into the grand entrance hall and admire the precious marble floors, the stucco works and gold decor of the walls and high ceilings. This luxury hotel offers world class services in a unique environment. ... more less
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- Also Known As:
- Des Etrangers Hotel Syracuse
- Des Etrangers Hotel And Spa
- Des Etrangers Et Miramare Hotel
- Des Etrangers Hotel & Spa Sicily/Syracuse, Italy