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“Grand and Elegant”

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Grand Hotel Villa Politi
Ranked #10 of 75 Hotels in Syracuse
Certificate of Excellence
Reviewed September 17, 2013

We stayed for three nights and found the hotel very nice. I was expecting shabby chic and faded elegance, but it was well kept and quite nice. The room was large , the bed was comfortable and the service prompt. It also had a generous breakfast and the pool area was clean and tidy. The swimming platform was about 5 minutes away and priced a bit high in comparison to the local beaches which also offer chaise longues and parasols, but did offer food and drink service and the guys who ran it were friendly. It did take a little effort to get in and out of the sea so may not be suitable for those with limited mobility or very small children.

Stayed: September 2013, traveled as a couple
1  Thank yoguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded February 18, 2014

thanks for the time that he has spent and her beautiful words.

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191 - 197 of 925 reviews

Reviewed September 15, 2013

If you prefer a sanitised Crowne Plaza or Hilton holiday experience, this hotel is not for you. Go somewhere else. If you're not willing to get your head around the whole Italian and Sicilian experience I'd also advise you to choose a different island altogether. The faded historic grandeur of both the hotel and Siciliy is absolutely beguiling.

If, however, you choose to stay somewhere that is more in keeping with the surrounding area and which gives you a hint of the history and culture of Siracuse then this is one of the best choices you could make.

We are a family of four with two teenagers. The rooms were clean, quiet and spacious. The aircon worked a treat when it was 35 deg C outside and the breakfast was way more than enough, with a huge amount of choice. (Better coffee would have been welcome, but not enough to drop a point!)

The pool was a great place to spend a few hours and if you wanted the sea - it's a 5 minute walk to a bathing platform from which you can swim in the Med. Yes, it's €12 per day but that's pretty much in keeping with the area as beach space is at a premium.

I'd say that a hire care is pretty much essential for this hotel - but then as we had researched it we knew this in advance - so we hired a car. With the tools available for research nowadays there's no justification for complaining about this sort of thing as other reviewers have done. We didn't see many buses between our hotel and the main town and I wouldn't have fancied the uphill walk in 35 degree heat back to the hotel.

And finally....the staff. Great people make great holidays and the hotel's staff were absolutely great!

  • Stayed: August 2013, traveled with family
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1  Thank Shenlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded September 17, 2013

thanks for choosing us and for the nice words: us in our work, we put our heart. We are happy when our guests appreciate our rooms, breakfast, swimming pool ... our pampering!

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Reviewed September 12, 2013

I just wanted to say thank you to the staff at the hotel who looked after us during our recent stay. They were helpful and friendly and it really made our holiday. We had numerous questions for them and when I realised that I had made an error in the nights that I had booked - they solved my problem for me - nothing was a problem.

The hotel itself is fab with a lovely pool. The breakfast is amazing. There was so much choice but I have to admit that I stuck to the freshly made crepes! We also had an evening meal and once again we were not disappointed in the service or the food. We will definitely be returning.

  • Stayed: September 2013, traveled with friends
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Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded September 13, 2013

your words will fill your heart with joy. thank you and hope to soon.

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Reviewed September 11, 2013

The hotel is very grand and has a historic feel, which they highlight with references to Churchill etc. The front desk staff were helpful and polite, as were the restaurant and cleaning staff.

The room was clean and comfortable, and more importantly, it was nice and quiet - this is partly to do with the other guests of course, who seemed a sensible lot, being mostly family oriented (older/teenage children mostly) couples on a romantic break, or mature friends travelling together. The air conditioning worked very well, thankfully. The electronic lock on the door was broken when we arrived but they fixed it within 30 hours.

The pool was very nice, although busy after 11am so loungers in short supply.

Restaurant evening meals were good and comparable to good outside restaurants in both price and quality. Breakfast was good. Busy and sometimes the staff struggled to clear tables in time, but still good.

Some niggles: The bar in the evening required patience, as another reviewer notes, and the young chap serving us on one occasion was a little bit inexperienced, which is why we got amaretto in a grappa glass.

The hotel is not near the centre of town. This is not a disaster, and has its own compensations (quiet), but it is a 30-40 minute walk to the centre of town - the main bridge into Ortigia, let's say. There are effectively no buses, as the receptionist noted, so it's either walk or get a taxi. Taxis seem to be E10 every time, which is not too bad.

Some reviews comment on the area that one walks through on the way to town. It's no Beverly Hills, but we felt comfortable walking through it at various times of the day - apart from the heat! The chaps hanging around the entrance to the football stadium didn't seem massively happy about us walking past as they conducted whatever business they were conducting... but only to the extent of going a bit quiet for a moment.

Overall though, a shuttle bus service would be an excellent addition to the hotel services.

Three things that people might miss;

1. The sunken gardens under the hotel. You can access these by turning left out of the entrance, then left at the roundabout - the entrance is signposted 'Latomie de' Cappuccini' and there is a small charge to enter.

2. The cafe at the end of the road.Turn left out of the hotel entrance. A very popular local cafe with outside seating area, snacks, light meals and drinks.

3. Jonica restaurant. On the seafront just down from the cafe. Excellent.

Overall a very pleasant stay, with some free exercise thrown in.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with this hotel
2  Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded September 12, 2013

150 years of history to welcome you with our services ... and does not end here!
Thank you for your thoughts.

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Reviewed September 9, 2013

Just returned from a week staying at this hotel in Syracuse, and am amazed by the one or two critical reviews it has received.

We were a family of 4 with 2 university aged children. The twin room they shared was small but comfortable, and our room was larger and perfectly adequate. Maybe not the height of luxury, but we didn't feel we were paying top prices so were perfectly happy.

Best features:

Excellent free wifi (most important for 18 year old son!)
Great free parking
Good relatively inexpensive restaurant, and poolside bar for lunches
Lovely clean swimming pool. About 15 sunbeds available, which was fine for early September
Excellent breakfasts. Yes bacon and scrambled eggs were the only cooked option, but the made to order crepes, fabulous bread and pastries and excellent fruit selection more than made up for this. Also there were the standard cheese/cold meat options.
Ver efficient air con in the bedrooms.

The hotel was a 5 - 10 minute drive to the Old Town (Ortigia), but as we had a hire car this was not a problem. If you had no transport it may seem a little far from the centre of things. Some of the external paintwork could have done with a touch up, but in general this added to its faded charm. Everything was very clean and the staff very helpful.

I selected the hotel becaue of the good parking and swimming pool and we were not disappointed at all. Would highly recommend it if you have a car.

  • Stayed: September 2013, traveled with family
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1  Thank LondonUKColette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded September 10, 2013

The Grand Hotel Villa Politi is the ideal place to enjoy your holiday relaxing pampered by my staff.
thanks for choosing us

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Reviewed August 26, 2013

Going to Villa Politi is just like stepping in an old italian movie. It's wonderful, charming, and the staff is so nice. In this kind of place sometimes you're afraid of the coldness of people: you don't have to fear it at Villa Politi! Everybody was very kind to us. The breakfast? I had never seen that before. Homemade pies, crepes made just for you and in front of you, almond's milk, fresh fruits, ham and cheese, eggs, pastries... So far the best breakfast I ever had in an hotel. The wi-fi is free in the common spaces, but not available in the rooms. Also, the pillow was not very comfortable and for the same price we had two rooms of different size (one of them smaller, even the beds) which was pretty weird. But, seriously, those things are nothing compared to all the beauty of this hotel. Also, the swimming pool is amazing! And the landscape breathtaking.
Thanks again for the kindness of the staff. We had a food poisoning in some restaurant on our last night there, and so they offered us to stay all day in the hotel if we wanted (use the swimming pool, stay in the park...) and offered us lemon beverages to help us get better for the road. People there are really humans and we sure appreciated it.

  • Stayed: August 2013, traveled with family
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Thank Charleedt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded August 29, 2013

wonderful are our customers. thanks for the nice words

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Reviewed August 21, 2013

Generally a well found hotel and good service. Only criticism was that the beds were a bit hard, and you needed to be patient at the bar late evenings as it was not continuously manned (although we never failed to get a drink). Otherwise, recommended.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmelo C, Direttore generale at Grand Hotel Villa Politi, responded to this reviewResponded September 17, 2013

thanks for choosing us ... we put our heart!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Villa Politi

Address: Via Maria Politi Laudien 2, 96100, Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Syracuse
#10 Luxury Hotel in Syracuse
#24 Romantic Hotel in Syracuse
Price Range: $81 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Villa Politi 4*
Number of rooms: 100
Official Description (provided by the hotel):
Grand Hotel Villa Politi is an unique hotel in the world. It is unique because it stands on the suggestive “Latomie” and on the ancient cliff.Art, culture, politics and nobility. A lot of famous people who have stayed at the Grand Hotel Villa Politi: Princes and Kings from all over Europe. Our Piemonte’s Princes, D’Annunzio, Sir Winston Churchill, Pope John Paul II, the President of the Republic, Carlo Azeglio Ciampi. We put the customer and its total satisfaction at the center. ... more   less 
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Also Known As:
Grand Hotel Syracuse
Grand Hotel Politi
Grand Hotel Villa Politi Sicily/Syracuse, Italy

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