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“Fabulous!!!” 5 of 5 bubbles
Review of Hotel Borgo Pantano

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Hotel Borgo Pantano
Ranked #1 of 72 Hotels in Syracuse
Certificate of Excellence
Delft, The Netherlands
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fabulous!!!”
5 of 5 bubbles Reviewed April 22, 2013

Spent a wonderful night here with my husband last week. Arrived hot and tired from Catania and found ourselves in a cool white oasis. Check in was one of the best I've ever experienced, they went out of their way to find the perfect room for us. The pool area is very inviting and although there were several couples with children we were not disturbed by them. Staff were on hand everywhere to assist and in every corner of the grounds there seemed to be little chairs and cushions set out for you to relax and enjoy the views and the weather.

Good choice if you have a car but they do provide transport.

Room Tip: All of them!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Two_Thomases
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
borgopantano, Direttore at Hotel Borgo Pantano, responded to this review, May 9, 2013
Lovely guests,

Grazie mille for your review! What a nice compliment to read it was your best check-in ever. When we can we always let our client choose the best solution for his or her needs.
It's difficult not to have a good time in our pool and garden area, and indeed you confirm it.

Thank you for all.

Greetings from Borgo Pantano.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,066 reviews from our community

Traveler rating
    932
    121
    10
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    2
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299
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11
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
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Suffolk
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 21, 2013

Quite simply superb. A real haven. The owners have created a wonderfully stylish, light, bright and modern hotel in a traditional Sicilian setting, with delightfully calm and spacious grounds and pool.  We found the whole experience terrific. The staff are so friendly and welcoming – they really seemed to want you to thoroughly enjoy your stay at the hotel – which we did!! The restaurant was excellent and reasonably priced too. Highly, highly recommended. "

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank carolSuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

This is a very pleasant hotel. It is located away from the old town, in a very quiet place, on large grounds in the country. Though a little hard to find, it is worth the effort. (you get a detailed description of how to get there). The rooms are large and nicely furnished with modern ameneties. The beds are very comfortable. Breakfast is excellent, The atmosphere is very pleasant, and the people at the reception are very nice and helpful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lolik62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

Borgo Pantano is a beautiful countryside retreat, about 20 minutes by car  from Syracusa's old town: Ortigia. Although it wasn't the easiest of places to find - once off the autostrada the roads are generally narrow, pot-holed and poorly sign posted - it was well worth the 3 hour drive from Palermo. 

The hotel has very friendly, polite and helpful staff, especially at reception - they were always willing to give directions and helpful information.

The hotel is set in very spacious grounds, with lots of comfortable courtyard seating areas, where you can enjoy a drink, good book and the sunshine. I particularly liked the kumquat bushes in one of the coutryards. There is a large pool area, with sunloungers, day beds and outdoor sofas, as well as a pool bar. 

The self-service breakfast was very copious and offered an excellent range of foods. It was nice to be able to have breakfast outdoors on the terrace. Another nice touch was the fact that free cakes and sweets were always available in reception for sweet-toothed guests.

The rooms are very nice: modern, clean, and comfortable. The bed was large and very relaxing and the rooms are served by wifi internet access. However, our room might have benefited from more soundproofing as you could hear the motorway traffic in the early morning and evening, although this was not a big problem at all. In addition, just as a very minor point, our showerhead was not as clean as it might have been. 

We ate dinner twice at the restaurant which was very good, serving tasty local cuisine. The 30€ menu was good value and provided more than enough food to keep even the largest of appetites happy. 

It was nice to find a wide range of guests and ages at Borgo Pantano, and everyone was well catered for, the hotel and its grounds being large enough not to feel crowded. We used the Spa one morning; the massage was very relaxing but quite expensive overall. The games room has some exercise machines, a Wii console and table tennis, for those feeling energetic. 

All in all, we were very happy with our stay and really did feel relaxed and as if we had 'got away from it all'. We hope to come back again. 


P.S. One evening we visited the Agrimilo Agriturismo near Cannicattini - hotel reception had booked for us and we were warmly welcomed on arrival. We were shown around the farm animals and ate some great, home cooked, typically Sicilian dishes. Really worth a visit and excellent value - €25 pp for 4 course meal including wine and guided tour.

Room Tip: 122 seems to be very popular.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 24EMAC11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

we stayed here for three nights and thoroughly enjoyed the experience.it's a very calm location, with lovely rooms and beautiful grounds. The team were unfazed by our failure to arrive until 10 pm in the evening, Silvia the receptionist impressed with her ability to shift from language to language,and the limoncello is aso very well worth the trip!

Stayed April 2013, traveled as a couple
Helpful?
2 Thank Nogbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burley in Wharfedale, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 9, 2013

We've just spent 5 nights here and from start to finish could not have been made more welcome by the owners, manager and all the staff - all were charming, friendly and helpful. Rooms good; grounds (including swimming pool) attractive with plenty of room for everyone to find their own space; food in restaurant freshly prepared, locally sourced and appropriately Italian / Sicilian; breakfasts exceptionally good. We had hesitated over whether to stay in Syracuse itself or just outside: we're so pleased we made the decision to stay here. We were a little anxious about finding the hotel but in fact had little difficulty, and there is no problem at all once you have found it for the first time. Plenty of interesting things to do from here - we've already identified another week's worth of excursions we'd like to do another time. Younger couples, families with children and older guests (we went with my parents) all seemed very happy to be staying at Borgo Pantano.

Stayed April 2013, traveled with family
Helpful?
1 Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

This is a lovely hotel that exceeded our expectations. Very peaceful location and spacious grounds but a little difficult to find. Friendly staff. When we arrived, I asked for a massage appointment and they managed to squeeze me in. Unfortunately, we were only there for one night. We would have enjoyed staying longer.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank traveller123265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Borgo Pantano

Property: Hotel Borgo Pantano
Address: Traversa Fontana Mortella, 13 int. 4, 96100 , Syracuse, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Syracuse
#1 Spa Hotel in Syracuse
#1 Family Hotel in Syracuse
#2 Romantic Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Borgo Pantano 4*
Number of rooms: 32
Official Description (provided by the hotel):
Discover the Hotel Borgo Pantano, a 4 star hotel is just 7 miles from the center and the beaches of Syracuse, Italy. An ideal compromise between the countryside, sea and city of art, surrounded by nature, within the nature reserve “Cyane and Saline.” The Hotel Borgo Pantano is located on the site of an ancient farmhouse dating back to 1861, originally a farm property, full of orange trees, lemons, olives, has been completely refurbished in 2009. The challenging architectural recovery was personally supervised by the owners , who are committed to ensure that the charm of the structure remained intact, in full respect of its authenticity. The Hotel is spread over an area of 30,000 square meters, with the outstanding scenic pool, the charming Sicilian citrus grove and the large park with relaxation areas and reading, which guarantee every guest a pleasant privacy. Hotel Borgo Pantano offers many services A modern wellness center with sauna, whirlpool, emotional shower with aroma therapy and color therapy, plus a lovely sitting area to enjoy excellent teas. The hotel is also equipped with a bar, a splendid panoramic pool designed with a special entrance to “beach effect”; elegant restaurant with typical Sicilian cuisine, elegantly furnished rooms with different styles, rooms and suites with bath iacuzzi inotre all rooms are equipped with safe, minibar, LCD TV and free wi-if free. And even outside the hotel is surrounded by a spacious and beautifully landscaped garden planted with playground for the little ones, a multilingual reception, a multilingual library, an indoor games room with table tennis – table football – Nintendo Wii , discover more » ... more   less 
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Also Known As:
Hotel Borgo Pantano Sicily/Syracuse, Italy

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