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“Lovely hotel and very helpful staff and manager”

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Grande Albergo Alfeo
Ranked #9 of 75 Hotels in Syracuse
Certificate of Excellence
New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely hotel and very helpful staff and manager”
Reviewed January 21, 2013

Everything about this hotel is excellent - great location, delicious breakfast, big, comfortable, clean room with very good wireless, delicious breakfast. The Signora at breakfast was especially charming and helpful. But when we had a problem with our date of arrival (we still wanted to stay three nights, but arriving one day later, due a unforeseen problem in Rome), the manager changed the reservation for us. Everybody kind and helpful. (We asked for and got a room with a view of the water, over the roofs. Beautiful!)

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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649 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Belgium
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 14, 2012

The hotel is located within walking distance (5 minutes walk) of the gate to Ortygia, which is perfect. The rooms are clean and spacious and the price is very competitive. This hotel gives good value for money, so I would certainly recommend it.

Stayed July 2012, traveled as a couple
Helpful?
Thank PeterBelgium17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 26, 2012

Booked two rooms for 6-nights for a stay in November 2012. Cost just 540 Euros - brilliant value for a comfortable hotel well located roughly equidistant between bus/train stations and Ortygia.
And a very good breakfast included....
Just a little tip for those unused to Southern Italy/Sicily. Despite being November, beware mosquitos at night, so keep windows closed!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
138 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 24, 2012

I won't get into the argument whether this hotel deserves 3 or 4 stars, but one thing for sure, for the price of a 2 stars hotel, you get a lot more. Their Internet deal is really hard to beat, at least during the low season when we went there (November).

Location is perfect, just out of the old part of town. You can go also by foot to the Greek Theatre. Its a large hotel with a rather big lobby. The room we had was big, with a balcony, a comfy bed, a desk and a chair. It was not noisy, but I can't tell if was the isolation of the fact there's not many guests this time of the year. Everything was clean, and the shower had enough pressure (not always the case in Sicily).

Breakfast (included in the price) is buffet style, with cereals, yoghurts, cheese, ham and a large choice of pastries. I would recommend them to add some fruits, especially in Sicily, where fresh fruits abound.

That said, if you want more for less money, this hotel is a good choice.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosta
Level Contributor
3 reviews
Reviewed October 30, 2012

I have no major complaints about this hotel, but don't feel it should be graded as a 4* hotel. Our room was quite dated and lacked basic finishing touches you would expect like lamp shades. The location of the hotel is good, just a short walk from Ortygia and we got a pretty good deal on Booking.com. The breakfast was good.
Since we were travelling with our 11 month old baby, it would have been useful to have a bath instead of a shower, but that is just a personal preference.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilybina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 19, 2012

This hotel is just a few steps away from Ortygia, so while it's not at the epicentre of the whole tourist affair it still is in a prime location, and for that the room price probably cannot be beaten! We also found the location to be of super value because we were able to park our car TWICE at no cost in the parking spaces along Via Malta (the street just outside the hotel). The hotel room itself was very large, clean and with modern equipment. Free Wi-Fi was available only in the lobby, though. Staff was generally friendly, though not overly effusive. Breakfast buffet was nice, and although there was no real espresso machine, the coffee machine still made a cappuccino that was quite good.

A small comment on the four-star rating given to the Grande Albergo Alfeo: In our experience, four-star hotels are, well, a bit more perfect. For instance, while the renovation that apparently has been done has been well executed, the veneer is just a bit too thin, the luxury just a bit too much on the lower end.

Since I don't want to end this review on a negative tone, let me re-iterate that I would strongly recommend the Grande Albergo Alfeo to anybody who looks for accomodation in Syracuse: You *do* get an amazing lot of value for your money!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank herzbube102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
geelong
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 22, 2012 via mobile

Went to Syracuse " on spec " having no idea about it. Wonderful hotel with fantastic modern renovations which fit in beautifully with the old building. Room was very large, plenty of space to swing a cat, lovely 16 foot ceilings, great comfortable bed and reasonably quiet. Pleasant helpful staff. No wifi during our stay due to some regional " typically Italian" problem. Annoying but an Internet cafe in town served our purpose. Advertised "free parking " was in the street if you can grab one, which fortunately I did. Booked for one night, stayed for two, probably not long enough. Breakfast was typical Italian, what more can I say! Within easy walking distance to the main centre of attraction - about ten minutes at most.

Stayed September 2012, traveled as a couple
Helpful?
Thank frank s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grande Albergo Alfeo

Property: Grande Albergo Alfeo
Address: Via Nino Bixio 5, 96100, Syracuse, Sicily, Italy
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#9 Luxury Hotel in Syracuse
#14 Family Hotel in Syracuse
#15 Romantic Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grande Albergo Alfeo 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Grande Albergo Alfeo Sicily/Syracuse, Italy

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