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“Sicilian hospitality in a boutique Hotel”

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Algila Ortigia Charme Hotel
Ranked #2 of 75 Hotels in Syracuse
Certificate of Excellence
Reviewed June 17, 2013

This Hotel was perfectly situated for exploring Ortigia and nearby Syracuse. We landed at Catania about 9pm and eventually got away from the airport in our hire car after 10pm. Travelling at night wasn't the easiest but we found the Hotel more by luck than judgement having forgotten to get satnav at the car hire. We parked on a disabled space outside the Hotel but the receptionist took our keys and moved it later. There is a parking area opposite the hotel which we always managed to get into with the help of the unofficial attendants for a couple of Euros a time and the occasional beer. The room was a decent size and the bathroom fully equipped although our shower tray filled up but allowed enough time for a shower before overflowing. The Staff were excellent. Breakfast was plentiful. Dinner in the evening was a bit limited and disappointing so we eat out. Numerous restaurants made this very easy and fun. It did not take long to work out routes in and out of Ortigia either on foot or by car. There is no shortage of things to see, Noto being a must as well as Montalbano's Casa at Punta Secca (if your a fan). Highly recommended, the visitors book says it all.

Room Tip: There is a special room on the top floor with it's own outdoor terrace and panoramic views.
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  • Stayed: June 2013, traveled as a couple
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Thank ianblack532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtaranto, Direttore at Algila Ortigia Charme Hotel, responded to this reviewResponded June 20, 2013

Dear Sirs,

we thank you for bringing us these reports.
We will take care to improve our service.
It would be useful to have more details about what you did not like in the restaurant , in order to be able to intervene better. The dishes that we propose are related to the Sicilian tradition, but we also have the ability to meet the demands of international cuisine. We are also specialized in gluten-free foods.
We hope that there is another opportunity for us to let you enjoy our cuisine

Sincerely
Mariella Taranto

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674 - 680 of 1,696 reviews

Reviewed June 17, 2013

We stayed in the rooftop jacuzzi room at 300 euro per night. What a waste of money. Room was dingy with only a couple of bedside lamps. Shower was like heavy rain at best and breakfast was ok but nothing to write home about. The hotel has no parking of its own but does have free on street parking but space is limited so your not guaranteed a spot.
The location is good for visiting Ortiga but there are lots of empty buildings near by.
Five star prices for a three star hotel. If I'd paid 300 euro for 2 nights then I would rate this as a good hotel. So my advice is don't book the jacuzzi suit.

  • Stayed: June 2013
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Thank WaltersPortsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtaranto, Direttore at Algila Ortigia Charme Hotel, responded to this reviewResponded June 20, 2013

Dear Sir,
thank you for taking the time to release your review.
The room where he stayed, usually praised by all and very much in demand, has a sober but romantic and is, in fact, required for ensuring total privacy. There is also a huge terrace very well equipped. I realize that we can not meet the taste of all of our customers.


I hope to be able to accommodate more
Sincerely
Mariella Taranto

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Reviewed June 15, 2013

Algila hotel is a small city format hotel with the old fashioned interior and furniture, in a historical building, the best way to fill the atmosphere of ancient Ortigia.
They gave us very warm reception during our stay in Syracuse. Staff were extremely helpful to make our stay as comfortable and interesting as only possible. They organized a guide and the cars for us, gave very reasonable recommendations about restaurants, sightseeing, shopping, etc. Laura, Marchello, thank you, you made our stay!
The location for sightseeing was good, 5 minutes from Archimedes square, 10 minutes to Duomo, just near seafront (first line), but far from the main touristic rotes which are crowdie and noisy. 5 min to a supermarket and to a local market which was open every morning.
There are a lot of abandoned houses around as everythere on Ortigia so evening walks around were not very pleasant.
Breakfast was very the generous. Once we had a dinner, and can recommend Algila restaurant.
Pleasant additional bonus - free mini-bar and refreshing drinks for guests in lobby during a day.
We booked by Booking.com a standard double room for our family with a child (12) and it was a mistake, a double is not available for an additional bed, so at first we took second room and after second night moved to a triple.
The double was more comfortable for me, it had windows outside the hotel with a side sea view. The triple had the windows inside the hotel yard, the noise from ventilation system was irritating, there was a lack of insolating also.
The only thing we could not find in the hotel was an iron or ironing service - the common problem in Italian hotels as we can see.

Room Tip: Take a room with windows outside - noise from streets are not as irritating as constant noise from...
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  • Stayed: June 2013, traveled with family
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2  Thank Nadejda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtaranto, Direttore at Algila Ortigia Charme Hotel, responded to this reviewResponded June 20, 2013

Dear SIrs,

it makes me really happy to know that your stay was enjoyable and a particular thanksgiving for having such positive words for the staff. We believe, and our users confirm it to us, that persons make the difference and have the ability to influence the entire stay, for better or for worse. We strive to bring attention to your expectations!
With this in mind we provide everything that is possible in gratuity: minibar, honesty bar, free wifi, but also bicycles, with which sightseing Ortigia
I'm sorry that you had to change rooms but this is due to inaccuracies in the descriptions but also in the setting, of the site from which you have booked and that we have repeatedly reported with no success. We invite you to do the same in order to help other users to choose the room that best suits your needs.

I hope to meet you and welcome you once again

Best regards
Mariella Taranto

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Reviewed June 15, 2013

We arrived very late (after a delayed flight) but were met with a very warm greeting. Sabrina knew our name, got her colleagues to park our car in an adjacent free car park and arranged for the chef to prepare a two course meal for us! Standard room was a bit small but very quiet with an excellent bathroom. Thoughout our 3 night stay, we got first rate advice on restaurants for lunch and dinner. Breakfast was a comprehensive spread of hot and cold dishes. We will definitely return for another stay! The visitor's book made interesting reading. I think that the whole hotel team performed very well for all the guests!

  • Stayed: June 2013, traveled as a couple
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Thank MikeB097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mtaranto, Direttore at Algila Ortigia Charme Hotel, responded to this reviewResponded June 20, 2013

Dear Sirs,
I am grateful to all of you who write such beautiful words related to the staff because I am convinced that people can change the experience making it unique. Our greatest effort is to interpret the needs of guests and not betraying the expectations.You are confiming to me that our work goes in the right direction.
The size of some rooms is standard but there are some larger rooms, such as junior suites, which provide larger spaces. Hurry up to reserve one the next time to assure you that it is available: there are few!

Sincerely
Mariella Taranto

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Reviewed June 10, 2013

This hotel oozes with charm and ambiance. It is a beautifully restored building; a boutique property in an excellent location on the lovely island of Ortigia. Every room no matter how big or small is romantic, well furnished, beautifully appointed bathrooms, lovely linens and spotlessley clean and beautifully decorated down to the last detail.
The staff are outstanding, thoughtful, helpful and service oriented. No detail too large or small for them to take care of or time to explain. A router in every room for wifi, and as a bonus a beautiful breakfast room with a delicious morning spread. Dinner is also thoughtfully prepared with a good wine list and great desserts. This pretty little gem in a delightful spot in Sicily gets high marks from us.

Room Tip: Wed stayed on the second floor room facing a quiet, narrow street off the front of the hotel.
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  • Stayed: May 2013, traveled as a couple
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1  Thank Travelinphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

A lovely hotel with comfortable rooms and the best hotel breakfast we had in Sicily (the one B&B we stayed in won the breakfast prize). In addition to the standard fare they have a menu for made to order eggs, meats, salads and more.

There is ample street parking right outside which is a big plus in Siracusa and the hotel is easy to drive to.

  • Stayed: May 2013, traveled as a couple
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2  Thank EH10014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

If you want to be in a romantic hotel that the personnel is really nice, friendly and more important a hotel that the personnel really care about you, Algilá is THE ONE! Marcelo, Sabrina, all staff at concierge, staff working at breakfast, at restaurant makes Algilá un hotel da sogno! We have to thank Algilá reservation service because they have saved our vacations in Syracuse. It's a hotel and a hotel personnel we are going to remember forever!! Thank you guys you have made our vacations in Ortigia unforgetable!!!

  • Stayed: May 2013, traveled as a couple
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1  Thank Ettorevianna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Algila Ortigia Charme Hotel

Address: Via Vittorio Veneto 93, 96100, Syracuse, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Syracuse
#2 Luxury Hotel in Syracuse
#3 Business Hotel in Syracuse
#3 Romantic Hotel in Syracuse
Price Range: $178 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Algila Ortigia Charme Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel is located in an exquisite ancient building on the waterfront of Ortigia, the historic centre of Syracuse. Giving onto the ancient "Mastra Rua," where the Siracusan nobility resided from the 14th century, the hotel is a starting point for cultural itineraries. Its recent restoration maintains the original structure made of three buildings, contributing to its dynamic layout. Rooms are furnished differently with antique furniture, four-poster beds and refined interior decoration with distinctive Sicilian touches and Mediterranean features such as colorful bathrooms tiles. ... more   less 
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Also Known As:
Algila Ortigia Charme Syracuse
Hotel Algila Ortigia Charme
Algila Ortigia Charme Hotel Sicily/Syracuse, Italy

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