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“NOTHING WAS TOO MUCH TROUBLE”

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Algila Ortigia Charme Hotel
Ranked #3 of 75 Hotels in Syracuse
Certificate of Excellence
Margaret River, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“NOTHING WAS TOO MUCH TROUBLE”
5 of 5 bubbles Reviewed June 3, 2013

Congratulations to an employer who can hire and retain staff for whom nothing is TOO much trouble.

An utterly "charming" Italian hotel in an excellent location for touring Ortigia Syracuse. The staff were wonderful and made our stay.

Take a junior suite to enhance your enjoyment.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,541 reviews from our community

Traveler rating
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    275
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    2
See reviews for
268
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston
Level Contributor
255 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

Based on Trip Advisor reviews and the lovely photos on the hotel's website, we stayed here with another couple for two nights. Though both couples reserved "double classic" rooms, our friends got the one corner room in the hotel, which was very large, and we got a small room. Now that we've stayed here, I believe the spacious rooms shown on the website are the top floor suites. Other than the small room, we liked the location of the hotel on Ortigia, the generous breakfasts and the free WiFi in the lobby. I especially appreciated that they made fresh juice and water along with delicious almonds available to guests at no charge throughout the day.

Room Tip: Splurge for one of the suites or ask for the corner room on Floor 1.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank betsy1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 2, 2013

We stayed 6 nights in this beautiful hotel, which had loads of character, but had been refurbished to provide all modern comforts. Breakfast was amazing with a huge choice of cold and hot options. The staff were wonderful and couldn't have been more helpful, arranging transport for us, and providing lots of advice on what to do and where to eat. The location is ideal for visiting Siracusa and Ortigia, most of which can easily be done on foot. We would definitely recommend.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cavershamcaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
Level Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The instructions to get there were spot on with places to park out front. The hotel has two allocated spaces for drop off and will then move your car for you.
The accomodation was fine as was the breakfast, however the service could be slicker if guests could help themselves to basic items such as cold meats or cheese. It was great to have the option of eggs cooked to taste.
We really thought that the hotel was missing out by not having a roof terrace for guests, where after a weary day you could sit and admire the lovely view whilst having a drink or two.
If you like sea food then do try the Apollonia restuarant which has a fixed 6 course menu which is delicious, but a reservation is usually neccessary.

Room Tip: We were in room 204 which had a freestanding roll top bath / shower and it was impossible to have a...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RPHWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Septfontaines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

We did stay at this Hotel for three days at the end of March and it was wonderful. The staff was friendly and helped us where they could. As the hotel is well situated in the old town of Syracuse with limited parking space, we received one of the free parking lots before the hotel.

The rooms and the Hotel itself are very well decorated. We had a junior suite with sea view and as the weather was really nice at the end of March, we had a lovely view over the sea, which however would have been perfect if there wasn't the parking lot in front of the hotel :)

Because we traveled with our small child, we couldn't eat out for dinner and ate therefore at the hotel restaurant which was delicious at a very reasonable price. Sadly, the restaurant wasn't open all night, so the concierge ordered us some very tasty pizza.

Would definitely recommend this Hotel to other travelers who seek a small city hotel in the old town of Syracuse.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mahokon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed May 26, 2013

Spent 5 nights in this hotel last week and it was perfect. The building itself was beautiful and had a lot of character - a lot more cosy and homely than other hotels I've stayed in. I was in a single room which was fairly basic, but had everything I needed and I thought was great value. Breakfast was a highlight for me. Staff were on hand to offer cooked options, along with coffees, but I went for the fresh fruit every day which was absolutely delicious. There was also a huge array of breads, cereals and pastries. Definitely also try the fresh orange juice! I didn't use the restaurant but I had a drink in the bar a couple of evenings and the wine was lovely. Ultimately it was all the little touches that made this hotel so great - complimentary soft drinks in my room's mini fridge (just what I needed when I arrived quite late!), juice and waters left out during the day for you to help yourself, free wifi in the lobby, treats on your pillow in the evening, and staff who were always happy to help with any question or request. I could have happily moved in permanently :)

Room Tip: I stayed in room 301 on the top floor which had a lovely slanting roof.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RunningNerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed May 25, 2013

Service and accommodation's were very nice. The location was perfect for the island of Ortigia with good onsite parking and access to the surrounding site within Syracuse and the nearby cities. Very good choice...the breakfast served daily was excellent!

Room Tip: try to request the upper floor as you can hear the other guest through the ceiling.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnBiscotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Algila Ortigia Charme Hotel

Property: Algila Ortigia Charme Hotel
Address: Via Vittorio Veneto 93, 96100, Syracuse, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Syracuse > Syracuse
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Syracuse
#3 Business Hotel in Syracuse
#3 Romantic Hotel in Syracuse
#3 Luxury Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Algila Ortigia Charme Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel is located in an exquisite ancient building on the waterfront of Ortigia, the historic centre of Syracuse. Giving onto the ancient "Mastra Rua," where the Siracusan nobility resided from the 14th century, the hotel is a starting point for cultural itineraries. Its recent restoration maintains the original structure made of three buildings, contributing to its dynamic layout. Rooms are furnished differently with antique furniture, four-poster beds and refined interior decoration with distinctive Sicilian touches and Mediterranean features such as colorful bathrooms tiles. ... more   less 
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Also Known As:
Algila Ortigia Charme Syracuse
Hotel Algila Ortigia Charme
Algila Ortigia Charme Hotel Sicily/Syracuse, Italy

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