My granddaughter And I stayed at this Hotel for 4 nights from the 15th April
As an "iprefer" member we were upgraded to the Suite, very spacious and comfortable and with a large balcony overlooking part of the city. The beds were a bit harder than we are used to but we slept okay. The shower/bath took up a whole room, and we did have trouble with the shower turning itself off. I'm sure we were doing something wrong.
Breakfast was not the best experience. I tipped over a large jug of orange juice on the sideboard, and that seemed to cause some animosity with the staff. We were almost ignored from then on and had to rely on indifferent service. The food quality and the coffee was very good.
Another complaint I had with the breakfast room is the extremely noise the chairs make on the floor surface, perhaps they could be fitted with some felt tips or something?
Sorry I left the reception desk until last, because they were superb. The females staff went out of their way to help us plan our itinerary and nothing was too much trouble (one girl even followed us up the street to make sure we found the bus ticket office)
I hope to return to Palermo one day and would definitely stay at this hotel.
- Official Description (provided by the hotel):
- Cosmopolitan with a taste for tradition, the Hotel Plaza Opéra boasts a unique atmosphere, where an authentically Sicilian character blends with the mood of the latest boutique hotels. ... more less
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- Also Known As:
- Plaza Opera Hotel
- Plaza Opera Palermo
- Hotel Plaza Opera Palermo, Sicily