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larryjw1
Oakland, California

Comfortable Rooms - Great Location

4.0 of 5 bubblesReviewed Aug 19, 2019via mobile
This was my first time in Palermo and this hotel was a great choice.

Friendly, accommodating staff made for a nice stay. The rooms were clean and comfortable.

Breakfast was much better than expected and food was fresh.

Tip....ask for a room facing the front. Nice view and a balcony
Date of stay: August 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this review
Responded Aug 20, 2019
Dear Guest, thank you very much for sharing your comment with us.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the location, near to the most important touristic sites of Palermo, and the services we offer.
We hope that in the future you can be our guest again,
Best regards from Best Western Ai Cavalieri Hotel.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews great location very nice hotel politeama square nice balcony open the window teatro massimo room rate facing the street stayed one night booked this hotel quiet location would highly recommend this hotel modern rooms private parking sitting room air conditioning historic district
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Reviewed August 18, 2019 via mobile

I stayed here for a few nights during a short trip to Sicily. The hotel is in a nice fairly quiet location, but is reasonably close to the main pedestrian street and plenty of restaurants and tourist sites. The rooms are spacious and comfortable, and include all the usual amenities. If possible, try to get a room facing the front of the hotel, since these have small balconies. The staff is friendly and helpful, and the breakfast buffet is excellent. All things considered, this hotel is a very good value for your money, and I would definitely recommend it.

Date of stay: August 2019
Trip type: Traveled with friends
2  Thank benz37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded August 20, 2019

Dear Guest, thank you very much for sharing your thoughts with us.
We are glad you enjoyed our hotel and our services.
We're glad you choose our hotel for your stay in Palermo.
We hope you will be again our guest during your next trip in Sicily.
Greetings from all the staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2019

Good hotel overall with adequate breakfast. I found the matras very hard and had difficulty to sleep. Was there only for one night, and stayed there as my meeting location was nearby. And I add a few more words to get to the minimum required letters....

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
3  Thank wkempe820965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded August 6, 2019

Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy.
We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2019

At first we were not happy with the location but soon realized hotel is closed to everything. Although it's an older building (what is young in Sicily) it's being remodeled. We were given one of the newer rooms. Very comfortable. Amenities in the bathroom. Breakfast excellent. Cappuccino always available or "cafe americano"

Date of stay: June 2019
2  Thank eldan332
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded July 29, 2019

Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the location, near to the most important touristic sites of Palermo, and the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2019

This was our last stop on a 17 day journey. The room was nice and clean. The beds are hard but overall OK room. The bar staff was just allright service was not the best. It is a great location. Breakfast was adequate but not great.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank blackrun1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded July 8, 2019

Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2019

Nice room. Not to big.... but good airco. Bed a little to hard... no solution for that. Staff really friendly and helpfull. Most beautiful breakfast room. Nice situated near center Palermo... restaurant torquemaida near by.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank jaap77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 20, 2019

Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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