This was our last stop on a 17 day journey. The room was nice and clean. The beds are hard but overall OK room. The bar staff was just allright service was not the best. It is a great location. Breakfast was adequate but not great.
237
296
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eldan332
United StatesLooks old but very good
Review of Best Western Ai Cavalieri Hotel
Reviewed Jul 27, 2019
At first we were not happy with the location but soon realized hotel is closed to everything. Although it's an older building (what is young in Sicily) it's being remodeled. We were given one of the newer rooms. Very comfortable. Amenities in the bathroom. Breakfast excellent. Cappuccino always available or "cafe americano"
Date of stay: June 2019Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this review
Responded Jul 29, 2019
Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the location, near to the most important touristic sites of Palermo, and the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the location, near to the most important touristic sites of Palermo, and the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (632)
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All reviews great location very nice hotel politeama square nice balcony open the window teatro massimo room rate facing the street stayed one night booked this hotel quiet location would highly recommend this hotel modern rooms private parking sitting room air conditioning historic district
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28 - 33 of 632 reviews
blackrun1
Nashport, Ohio
30191
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded July 8, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jaap77
Amstelveen
1416
Nice room. Not to big.... but good airco. Bed a little to hard... no solution for that. Staff really friendly and helpfull. Most beautiful breakfast room. Nice situated near center Palermo... restaurant torquemaida near by.
Date of stay: June 2019
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 20, 2019
Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BerlitzTraveller
Melbourne, Australia
82141
We stayed three nights at the end of May and enjoyed this hotel very much. Rooms are clean, comfortable and the entire facility is well-maintained. The location is ideal; the area is quiet and safe, and a very short stroll away from everything Palermo has to offer. Staff are courteous and professional, especially those in the breakfast restaurant; very welcoming and obliging. As we spent our days sightseeing, we only required somewhere clean, comfortable and convenient to sleep at the end of a very tiring day, and this hotel certainly delivered on that front. Would definitely stay again on our next visit.
Date of stay: May 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 18, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trek111342
Lebanon
5043
via mobile
Very well situated. Calm area and very easy to reach all main sights . Quality / Price 👍 . 300 to 400 m. Teatro Massimo... 300 to m. To teatro Politeama...many restaurants are around. The staff is very friendly and helpfull....
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 9, 2019
Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AndreRob
Hermanus, South Africa
1716
via mobile
All modern conveniences in this historic building blend together to make our stay very enjoyable. The situation is close to the centre of town which makes the hotel convenient for restaurants and shopping. The service was good and the reception staff were pleasant and helpful.
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 6, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo. We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.