Nice room. Not to big.... but good airco. Bed a little to hard... no solution for that. Staff really friendly and helpfull. Most beautiful breakfast room. Nice situated near center Palermo... restaurant torquemaida near by.
237
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blackrun1
Nashport, OhioLast day In italy
Review of Best Western Ai Cavalieri Hotel
Reviewed Jul 8, 2019
This was our last stop on a 17 day journey. The room was nice and clean. The beds are hard but overall OK room. The bar staff was just allright service was not the best. It is a great location. Breakfast was adequate but not great.
Date of stay: June 2019Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this review
Responded Jul 9, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (632)
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All reviews great location very nice hotel politeama square nice balcony open the window teatro massimo room rate facing the street stayed one night booked this hotel quiet location would highly recommend this hotel modern rooms private parking sitting room air conditioning historic district
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29 - 34 of 632 reviews
jaap77
Amstelveen
1416
Date of stay: June 2019
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 20, 2019
Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BerlitzTraveller
Melbourne, Australia
82141
We stayed three nights at the end of May and enjoyed this hotel very much. Rooms are clean, comfortable and the entire facility is well-maintained. The location is ideal; the area is quiet and safe, and a very short stroll away from everything Palermo has to offer. Staff are courteous and professional, especially those in the breakfast restaurant; very welcoming and obliging. As we spent our days sightseeing, we only required somewhere clean, comfortable and convenient to sleep at the end of a very tiring day, and this hotel certainly delivered on that front. Would definitely stay again on our next visit.
Date of stay: May 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 18, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that you enjoyed our services and that you enjoyed your stay.
We work every day to make our guests happy. We hope you will be our guest again on your next trip. Best wishes from all the staff of Best Western Ai Cavalieri Hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trek111342
Lebanon
5043
via mobile
Very well situated. Calm area and very easy to reach all main sights . Quality / Price 👍 . 300 to 400 m. Teatro Massimo... 300 to m. To teatro Politeama...many restaurants are around. The staff is very friendly and helpfull....
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 9, 2019
Dear Guest, thank you so much for taking the time to write such a nice review.
We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo.
We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AndreRob
Hermanus, South Africa
1716
via mobile
All modern conveniences in this historic building blend together to make our stay very enjoyable. The situation is close to the centre of town which makes the hotel convenient for restaurants and shopping. The service was good and the reception staff were pleasant and helpful.
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded June 6, 2019
Dear Guest, thank you so much for taking the time to write such a nice review. We are pleased that your stay has been pleasant and that you have had the opportunity to appreciate the services we offer. We would like to thank you for choosing Best Western Ai Cavalieri Hotel for your holiday in Palermo. We hope that in the future you can be our guest again, we greet you with a Goodbye, See you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
christopher d
kidderminster
226158
We were with a group from the Arts Society. Most ot the others seemed to enjoy the experience, and whilst we didn't manage to see their rooms they must have had rooms that had been upgraded. Ours, on the other hand, was furnished in furniture that was dark, old and tired. The TV didn't work til we had a member of staff see to it, the plug in the bathroom wash basin was stuck open so any water run into it ran out immediately. Then the food (breakfast only) was also poor, the best thing about it was the toaster which, compared with other hotels we stayed at, worked.The bed was excellent. I used to own a Best Western Hotel,, this one didn't shape up to their standards. OH! and the carpets on our corridor weren't vacuumed in three days.
Date of stay: May 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterludeHotels, Interlude HR Customer Care Department at Best Western Ai Cavalieri Hotel, responded to this reviewResponded May 27, 2019
Dear Guest,
We're sorry to read such a severe comment.
We are sorry that your room was not to your liking, but the furniture is the same for all the rooms.
As you said, we solved immediately the TV problem.
We offer every day a great selection of breakfast products, both sweet and savory.
Our service staff is always careful on the cleaning of rooms and common areas.
Thank you for choosing Best Western Ai Cavalieri Hotel.
Best Regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.