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“Sicilian luxury in the centre of the Palermo”
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Excellent
15 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Palermo, Province of Palermo, Sicily

Reviews from our community

Excellent - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Happy_Ita...
Grays
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Sicilian luxury in the centre of the Palermo”
Reviewed July 14, 2016 for a stay in May 2016

We had a personal welcome to Palermo and the apartment by Signora Francesca. She was friendly, welcoming and informative. The apartment was spotless, and full of antique charm with a modern approach to city breaks. Excellent quality kitchen (full oven and all kitchenware provided) bath room and very comfortable bed. It was in heart of the city and all the highlights of Palermo were on our doorstep. It was also very secure and safe. Perfect for 3 or 4 days to soak up all there is to offer.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Decor and location.
Liked least: Second bed in an area that was not private enough - ok for a family but with friends not ideal.
Traveling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo G...
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very nice and distinct place to be!”
Reviewed September 9, 2015 for a stay in September 2015

The appartment is lovely and well maintained. The kitchen was well supplied with food and milk for the breakfast time and the WC were clean. The appartment is at the very downtown of the old Palermo and hence most of the touristic hotspots are at walking distance. The area is safe and the car can be left on the street without problems.
The person who took care of the welcome and return of keys was very attentive and helpful.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Traveling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
francophi...
Brunswick, Australia
Level 5 Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“A Palermo Palace”
Reviewed October 31, 2014 for a stay in October 2014

This spacious apartment was originally an old palace and still has the dimensions of such. Not withstanding, the kitchen is small and limited, we were greatful for the basket of goodies on arrival. The apartment is graced with beautiful antiques however the layout is such that the biggest room in the apartment is the bedroom, it misses out on a comfortable lounge area.

Having said all of this the apartment is well presented and in a superb location right in the centre of the old part of the city and easy walking distance to everything of note.
The host Francesca, who speaks excellent English was very helpful, met us at the front door and was there to help us on departure including the arrangement of a taxi to the airport.

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W
Melbourne, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Too good to be true - it was”
Reviewed October 12, 2014 for a stay in September 2014

We have to admit to being worried never having travelled to Sicily before that this was too good to be true. This apartment was better.

In a 500 year old Palazzo the apartment has amazingly high ceilings, period features and only 50 metres from the centre of Palermo. We could walk everywhere safely. The piazza around the corner was great for dinner. After having spent many months in Italy in the past, we were welcome to the cleanest apartment with electrics and plumbing that were modern!
Francesca met us a few minutes after ringing on her perfectly white bike.

Especially with kids, it is a real joy to stay in something with such history and character rather than a hotel. Its a part of old Palermo.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: character and location
Liked least: nothing
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Reviewed August 2, 2014 for a stay in July 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: apartment and location
Liked least: nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
London
Reviewed January 6, 2014 for a stay in December 2013
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
phil1828
UK
Level 5 Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Impressive, but...”
Reviewed December 30, 2013 for a stay in September 2013

This refurbished palazzo apartment has been finished to a high standard - glazed floor tiles throughout and good quality furnishings & equipment. However, it was impractical both regarding the layout and the lack of certain basics - ever drop a glass on a tiled floor, then discover there isn't a dustpan & brush?
The equipment list (ex Flipkey) included a Washing Machine, therefore we organised our holiday clothes with this in mind (this was week 2 in Sicily), only to find there was no washer. The situation was rescued by giving us use of the washer in the other apartment in the building owned by Salvatore, but if that apartment had also been occupied....
The area was pretty run down and you felt mildly uncomfortable walking around at night, but then I suppose that goes for most of Palermo.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Spacious
Liked least: Looked good, but was impractical
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 29, 2013
Dear Mr.Phil,
We are pleased to hear you appreciated the high standard quality of the apartment : the precious tiles floor, the elegant furniture and equipment, the well done refurbishment of the palace. Many thanks for your contribution to improve our services. Actually, we didn’t think a dustpan and a brush could be useful to our guests as our prompt staff clean and tidy the apartment very often!
We apologise for the fact that in the week you were in the apartment the washing machine was not available, because it was broken. But as we knew that , we were ready to solve the inconvenient, if necessary, as we did.
We wish our readiness to meet your requirements had been appreciated!
As you probably know by the reviews of the guests after you, we have equipped the apartment with a new washing and drier machine.
We are really surprised by the fact that you didn't love the area in which the apartment is located neither the whole city!
Infact, Palazzo Santocanale, as many other important Palaces and monuments, is located in the heart of historic Palermo, next to the Municipio and University , near to the Cathedral and the Teatro Massimo . All our guests have always been fond of the area and the atmosphere of the town. No problem in the nigthtime, as there are many restaurants, bar, pubs and cafès nearby the apartment.
So we suggest to ri-think about your experience in Palermo, trying to discover, under the coat of decadence that sometimes covers it , the history and the beauty of this city.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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