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“Good location, helpful staff”
3 of 5 bubbles Review of Hotel Tonic

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Hotel Tonic
Ranked #24 of 101 Hotels in Palermo
Singapore, Singapore
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good location, helpful staff”
3 of 5 bubbles Reviewed May 6, 2012

I stayed there for a total of 3 nights and thought the hotel was perfectly nice, the staff at the reception were very helpful and friendly, and special shout out to their barrista who made me cappucino molto caldo every morning. I walked everywhere from the hotel - and whenever I get lost, I just ask people for help. Everyone is so friendly. I love Palermo. Who knew ?

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M-wonderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
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English first
Rotterdam, The Netherlands
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 5, 2012

We stayed 3 nights and we really enjoyed the location (at the border of old and new town, near by shops and most turistic attractions), the staff was very friendly, room clean and confortable. Only thing negative is the poor breakfast.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Benoit N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 12, 2012

Stayed 7 nights in March-April 2012. Spacious rooms; some of those suitable for families with children.
We liked the tiled floors, which were cleaned daily. All the premises of the hotel were very clean.Two corners off the hotel there´s one of the best confectionaries in Palermo, beautiful café Spinnato, where you could get delicious pastries, icecream, drinks etc. Daytime even light lunch. Open late night. The hotel staff was very helpful to find us good restaurants for dinner. All the restaurants they recommended to us were good or very good and not too expensive. We had a rent car and the hotelstaff arranged its parking to a nearby carage for a moderate charge.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helka L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 9, 2012

Hotel Tonic is situated on a side street a few minutes walk from a quaint piazza. Our party stayed a total of 7 nights and booked a total of 6 standard rooms. Although the rooms and bathrooms would benefit from an upgrade, the staff at reception and the entrance/hall way/staircases were certainly things to be commended. The breakfast was adequate with a good range of pastries and teas/coffees, again the staff were very helpful in the dining room/at the bar. During our stay there was no late night bar (bar closed at 6pm prompt).

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BS1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düsseldorf
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 30, 2012

LOCATION. The hotel is located in a side street of Via Roma, it's about 10 minutes to walk to Teatro Massimo und about 20-30 minutes to walk to the central station (alternatively you can take a bus of course). After the shops have closed (between 6 and 8 pm) the area gets rather quiet.
If you come back to the hotel from a day trip, there is nowhere in the neighboring streets to have a coffee, buy a bottle of water or cigarettes or get a snack. As there is no bar available in the hotel either, you are best advised to buy whatever you need for the evening before you head back.

HOTEL. The hotel is not as spacious as it looks on their website. When you walk in and up a few steps, you are in front of the reception desk but there is no reception area as such, you just walk up more steps then to get to the elevator and the rooms. The corridors are very narrow and the light is constantly off so it doesn't look very inviting.

ROOM. The room I had was large with a very high ceiling and was sort of bare, no decoration except for a picture above the bed. All the furniture was wooden and the floor was tiled. It reminded me very much of the rooms in monasteries. There was a little fridge with mini-bar, without a price list, so you might want to check the prices first. The window opened to the outside of the window of another room (s. photos) so there was not much daylight, plus you got the noise of the electrical appliances outside. The room itself had air conditioning which was very loud yet efficient.
Everything was clean, so was the bathroom - this was very small -it looked as if the shower cabin had been built in subsequently- and you actually had to manoeuvre sideways between the sink and the shower opening to get in (not suitable for larger people!). You cannot move the shower head so make sure you want to get your head wet.
There weren't the usual extras like pen & paper or toiletries, Kleenex, plastic bags etc. In fact there was only a little box with a shower cap which I used, this was never replaced with a new one, so I used it for days - also the plastic cup which served as a toothbrush beaker was never replaced with a new one -which I found a bit unusual...

RECEPTION/STAFF. As mentioned elsewhere, when you arrive they want to keep your passport for at least one night - no idea why... The staff was always well-dressed and polite but in a distant, almost robot-like way. They didn't (except for one guy) show any interest or enthusiasm. Also, they had little knowledge of public transport and opening times of sights that were a bit off the normal tourist routes.
Whilst I was still there, I already received an email asking me to write a review in TripAdvisor! It seems to me the owners do a lot to attract new guests (there are also a lot of sign posts for the hotel in the streets) yet when the guests are there, they are not really interested in them.

BREAKFAST. The breakfast area is in the basement (s. photos). The good thing is there is a coffee bar where you can get whatever coffee you want freshly made. Breakfast itself is typical Italian and sufficient but could have done with a bit more variety (same one type of bread every day).

TV/INTERNET. In the room, you can only get Italian channels on TV - even though on the website it says "They all have TV, SKY, ..."! there was no SKY available so make sure you want to check this out when you don't speak Italian and want to watch other channels.
In an area near to the reception, there is a PC with Internet access which was usually occupied - the charges are 0,05 EUR per minute.

Overall, the hotel is ok, but with a frugal and unkind cold atmosphere. I paid an average of over 90 EUR per night (every day of the week has a different price, for example a Friday night costs twice as much as a Wednesday night) and I expected more for that.

Room Tip: Don't take a room that opens to the back (where the electrical appliances are outside, very nois...
See more room tips
  • Stayed August 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kit0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gran, Norway
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 27, 2011

Not far from Theatre Massimo and other sites, and with a lot of shops nearby. The rooms were not very comfortable and the beds extremely hard. The breakfast room was nice and the coffee really excellent. The staff was nice and helpful.

Room Tip: Rooms to the street have loud trafic noise.
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingjerd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 17, 2011

We stayed four nights in total at the Tonic - our standard room was comfortable, clean and roomy.
Many sites are within easy walking distance.
Staff very welcoming and helpful, this includes the breakfast room staff. Breakfast was decent and coffee excellent.
The tiny TV was a long way from the bed.
Be prepared to carry your bags up and down a few stairs. Also, watch the step into the bathroom. In the cozy shower, the shower curtain had a tendency to stick to one's skin while showering.
We enjoyed having the balcony, but our otherwise lovely view included garbage bins directly below which were noisily emptied early in the morning.
We stayed one night in a suite which was exceptional.
We would certainly recommend this hotel to friends and family and would return ourselves.

Room Tip: Look at the room before deciding, and just in case see if the suite is available.
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouZag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tonic

Property: Hotel Tonic
Address: Via Mariano Stabile 126, 90139, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Politeama
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #24 of 101 Hotels in Palermo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tonic 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Tonic Hotel Palermo
Hotel Tonic Palermo, Sicily

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