This is not a 4 star neither a 3 star hotel. There is hardly any similaritty between the advertisemnet of the hotel and the resality. Reception and dining hall personnel were friendly and nice and did their best. Free Wi-fi was an advantage. The main disadvantage of the hotel is a very poor maintenance and facilities. Contrary to beautiful pictures at the hotel internet site there was no coffee cattle in the room and the television was ancient. The receptionist was good enough to help by providing kettle. However, to plug the kettle the only socket was below the table so we had to place the cattle on the floor... The bath tab was broken so the water stood for a long time before the water cleared. We were promised to have it fixed in the morning but nothing was done through 4 days of our stay. The hotel advertises a fitness center – This was hardly a very small room with equipment that did not work - neither the bikes nor the walker were functional! Disappointment.
- Official Description (provided by the hotel):
- Astoria Palace Hotel is an impressive building of 320 rooms situated at about 500 meter from the harbour of Palermo. Finally, a public bus will take you to Mondello, one of most important beach of the city. The building almost fully restructured in the year 2009 will offer you different services: 4 excellent restaurants, one bar in the main floor and one in our roof where you can enjoy of a wonderful view of all the city, 8 meeting- rooms (from 10 till 650 seats with all high tech facilities for demanding business guests) , health area, reception open 24 hours room service, laundry service FREE PARKING AND FREE INTERNET CONNECTION. All the rooms very cured in their furnishing offer all the comforts of a four stars category: Air conditioning, heating, digital tv, Wi-Fi connection, safety box, phone, minibar, hair dryer. Reserve your stay at Astoria Palace Hotel and enjoy of our staff’s attentions ... more less
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- Also Known As:
- Astoria Palace Palermo
- Hotel Astoria Palace
- Astoria Palace Hotel Palermo, Sicily