Hotel in a lovely setting by the marina. Difficult to find using hotel website directions and working through Palermo traffic,poor road signs and blocked roads gave unwarranted stress.
The concierge was fantastically helpful in giving directions later for our drives outside the city.
The rooms are pleasant and set in attractive gardens with pool and tennis court but we missed
having a tea/ coffee maker in the room, or adequate lighting in a very dark room, and sufficient cotton towels. Linen towels are like tea towels and really passe now surely.
The biggest complaint was the 15 Euros per 24 hours charge for Wi-Fi , especially as my partner needed to use his computer daily.
The breakfast,served on the attractive waterside terrace, was plentiful though service for tea/coffee could be slow. The restaurant lunch taken on our first day was pretentious and lacked flavour and the first course came as an inadequate and unexplained substitution. We found much better places to eat in Palermo, notablyLa Scudiero in Via Turati.
The 'Fitness Room ' was very poor - no water in the cold cupboards, broken machinery and limited equipment. looked like a very tired afterthought.
Overall this hotel aspires to greatness but could make considerable improvements to make guests more satisfied. We have stayed in many 5 star hotels and experienced far better quality and value.
- Official Description (provided by the hotel):
- A 5-STAR PALACE ON THE BEAUTIFUL COAST IN PALERMO The Grand Hotel Villa Igiea brings you a 5 star hotel experience in a sumptuous villa right on the Palermo coast, the historical capital of sun-soaked Sicily. The villa, restored by renowned Art Nouveau architect Ernesto Basile at the end of the 19th century for the Florio family, still has its original frescoes, decoration and furniture. We have added state-of-the art facilities and gastronomic restaurants for a sublime stay in Sicily. ... more less
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- Also Known As:
- Hilton Hotel Palermo
- Hilton Palermo
- Palermo Hilton
- Villa Igiea
- Grand Hotel Villa Igiea - MGallery By Sofitel Palermo, Sicily