We drove to hotel following directions on Sat-Nav but since access to hotel is only possible through a warren of very narrow and edgy streets, some of which close on market days, we eventually gave up and had to resort to hiring a taxi (€15 for the privilege) and following it to find hotel.
Pedestrian access is via the same poorly lit streets and another guest had her necklace torn from her neck in broad daylight within fifty metres of hotel. Incidentally, the same thing happened to my wife the previous evening, but in our case it happened on Via Napoli, some distance from hotel, so we can't blame that on hotel location although this problem seems to be endemic in Palermo.
When booking, we had requested a quiet room with bath, away from lift - we got a room with shower right beside the lift. Despite advertising WiFi throughout hotel there was no service available in our room on first floor -I mentioned this to desk who promised to resolve it but nothing improved.
Before leaving, I needed to phone the company from whom we had rented a car in Catania and asked for assistance from front desk since there was no service on my cellphone in the reception area. The young lady behind the desk although polite, suggested that I step outside the hotel where reception would be better, even though I clearly needed to refer to documents and take notes etc. - hence my rating on service.
The room itself and bathroom were fine, but €12 p.p. for breakfast is a bit steep on top of room rate, particularly in view of the lack of acceptable alternatives in the immediate area.
- Official Description (provided by the hotel):
- Refined Boutique Hotel of 18 rooms in the heart of the old town of Palermo, Palazzo Brunaccini is a building where the charm of its history and the elegance of its design have a perfect balance. For its central position, very close to the Ballaro ancient market and the major sites of UNESCO in Palermo, it is the perfect place for those who are planning a walking tour of the city, for a deep discovery of its dynamic and cosmopolitan areas. Its romantic details and the Deluxe rooms provided with double-seat Jacuzzi or the elegant Suite rooms, makes Palazzo Brunaccini the perfect hotel for a romantic escape or honey-moon travel. The hotel has 18 rooms on different levels, all created with the focus on our guests’ demands: marvelous wooden beam ceilings, romantic poster beds, furnished patios, lofts and precious pieces of antique period furniture. The hotel is equipped with a very charming and unique restaurant that offer 100% biological local products and wines that remind the ancient flavors of the traditional Sicilian cuisine. ... more less
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- Also Known As:
- Palazzo Brunaccini Palermo, Sicily