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“It was ok”

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Cit Hotels Dea Palermo
Ranked #83 of 98 Hotels in Palermo
Reviewed September 9, 2011

We stayed here for a weekend back in 2005. We went to Palermo just for a weekend and got a good deal on this place. It was adequate, a little out of the main town, well actually quite a long stroll, but to be fair we were happy for the walk.
Hotel was clean and fairly modern, but if a I went back would probably find something more central, or try a different part of the island. Beautiful City though.

  • Stayed: April 2011, traveled as a couple
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Thank atmontejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 277 reviews

Reviewed May 25, 2011

Excellent hotel with very good service, friendly and helpful staff, good amenities in the rooms and very good quality of bed-sheets and towels. However, it is in an awful posiiton on a major road (nearly motorway) in the suburbs of the city. One does not go to palermo to see traffic jams. A pity because the hotel in itself is very nice.

  • Stayed: May 2011
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1  Thank claudiac67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2010

We stopped at this hotel overnight because we arrived in Palermo at dusk and by the time we got our rental car it was dark. The hotel is easy to spot from the highway. It is on the right had side of the road when driving into Palermo from the airport. The staff were friendly, the free parking is very limited and there is a McDonald's right beside it that is open late at night. There is a guarded parking lot next door for 6 euros. The hotel price was reasonable, but the outside noise level is high and the people in the next room had their TV on until late at night. We did not get a good night's sleep, but would use it again because of it's proximity to the airport. There are some nice coffe and pastry bars about a five minute walk from the hotel. They are open in the morning. When you exit the hotel turn right, walk through a filling station driveway, turn right again and cross the small side street.

  • Stayed: March 2010, traveled as a couple
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1  Thank Zorigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 19, 2010

Dear Guest,
thank you for writing your comments about your experience in our property.
It's our goal to consistently provide a good service and accomodations and your comments are very important to us to improve our service.

We hope you will continue to choose us for your travel needs.

Kind regards
Piero Marini
quality manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2007

Despite not liking Palermo as a city at all, our one night's stay at the Holiday Inn was pretty pleasant - the room was clean, the staff was courteous. We staid a little past the checkout time - nobody said a word. Also, the concierge suggested a nice restaurant next door, to have dinner at. I'm sure she was getting something out of it, as she repeatedly asked to have her name mentioned, however dinner was great, fairly cheap, so no complaints there.

The Wi-Fi in the lobby was a bit of a shock, as you had to pay for it. I guess I'm too used to North American creature comforts.

Generally speaking, I would stay there again, although Sicily is definitely not on my list of places to be visited again, in the near future.

  • Stayed: August 2007, traveled as a couple
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2  Thank DrSavant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2006

We stayed at this hotel just to be close to the airport, get a feel for the streets, check maps etc before venturing out into the surrounding areas. I felt the hotel was easy to find from the airport but slightly dificult to find the actual entrance driveway. After a few trips around the block we saw that the drive was hidden from the street. Other than the logistic problem, the hotel was fine. Everyone was friendly, spoke enough English for us to communicate with and our room was clean. Yes it does face a busy street, but folks Palermo is a large city. If you ever stayed in New York City, you might find the same noise levels. Close your window.

The meals were average and the wait staff pleasant. I would recommend this hotel if you need to stay close to the airport only. Not for a true taste of Sicily resort setting, just convenient and well run.

  • Stayed: August 2006, traveled as a couple
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7  Thank aboutfacejoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2006

I've stayed in this hotel for almost a week, enough to have a clear idea of it and decide not to be back. The building is just horrible: it's an anonymous, ugly building, located just beside a very busy street, with all that such a location means: noise, pollution, chaos. Rooms' windows are not soundproof, and if you are so unlucky to get a room facing that road, well it's better if you try watching a movie, because sleeping will be just impossible. There is a very large car park right outside, but it's not free. They have a free car park just opposite the main entrance, but parking spaces are generally not enough for every guest. There are some people at the front desk who do not speak English at all, which is really astonishing for a Holiday Inn and for a tourist town like Palermo. The rooms are quite small and some of them smell of cigarettes’ smoke. But overall they are acceptable. Breakfast is really poor, especially when it comes to the quality of the products served: I strongly recommend to change the orange juice (it’s really bad, especially considering that we are in Sicily and oranges here are just great!) and not to mix milk with water: guests are not stupid, if you want to save money try other ways! Even here some of the personnel do not speak English at all and result in being very unhelpful! They advertise a 24 hours room service (that is a Holiday Inn standard), but try to order something at 01.00am and your are likely to be answered that nothing is available at that time of the day! The hotel doesn’t offer any kind of entertainment service: no gym, no sauna, no swimming pool, just a Pay TV service in your room, which, of course, you pay. Well, the only good point is that the hotel is located on the way to the airport and on the main road to get in and out Palermo: stop here if you don’t want to experience the chaos and terrible traffic of Palermo city centre or if you are really tired and in need of a place to stop along your way.

  • Stayed: May 2006, traveled on business
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2  Thank Dolphin76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2005

For a Holiday Inn, this one has got to be one of the worst I have stayed in. Very very disapointed. You expect a good corporate image with standard quality world over... I think they missed this one.
Rooms were an ok size, very out dated, thought we were in a time warp, cleanish, but because a lick of paint was required they felt shabby and unclean. For you tea and coffee lovers.... no makings for these in the rooms, no breakfast in bed, limited room service. The mini bar had two warm cokes and a bottle of water.... not great. Being a platinum member I expected better.
The restaurant breakfast is worth missing, macdonalds is next door!!!!
If they run out of food, it seems too much trouble for them to get fresh, breakfast staff very very unhelpful and lazy, except for (sorry can't remember his name)one older gentleman.
It is situated on the main A29(very busy) from the airport just outside Palermo, an experience trying to get in to it!! To get into town catch the 102 bus from the bus station down the road, its a long walk but simple enough.
I would only generally stay at holiday inns on business, this is the first and last for a pleasure trip. Be devils go local, I'm sure they can't be any worse.

10  Thank Tash0389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cit Hotels Dea Palermo

Address: Viale Regione Siciliana Nord ovest 2620, 90145, Palermo, Sicily, Italy (Formerly Idea Hotel Palermo)
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#33 Luxury Hotel in Palermo
Price Range: $84 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cit Hotels Dea Palermo 4*
Number of rooms: 95
Official Description (provided by the hotel):
Welcome to Palermo! The Holiday Inn Palermo hotel is the best solution to get in touch with one of the most charming cities of Sicily. The hotel isn t far from Palermo centre (3 km), from Falcone-Borsellino airport (30 km) and from Mondello beach (13 km). the Holiday Inn Palermo hotel has 95 rooms equipped with air-conditioning, Wi-Fi Internet connection, Sat TV and minibar. The hotel also offers 5 meeting rooms and a comfortable bar. Traditional Sicilian and Italian cuisine is offered daily by the well-known Alla Bell Italia restaurant. Its large parking and its easy reachable location (close to the major motorways) make the Holiday Inn Palermo hotel the ideal place for business stays and the starting point for tours of Palermo, Monreale and Cefalù. ... more   less 
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Also Known As:
Holiday Inn Palermo
Palermo Holiday Inn
Cit Hotels Dea Palermo Sicily

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