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“Excellent Choice for a vacation stay”
Review of NH Palermo

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NH Palermo
Ranked #27 of 101 Hotels in Palermo
GreenLeadersSilver level
Fremont, California, Usa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Choice for a vacation stay”
Reviewed September 29, 2013

The person that checked us in was both pleasant and helpful. Our room was well appointed (and recently remodeled) and our breakfast was very satisfying. I would definitely stay here again. I have no complaints.

  • Stayed September 2013, traveled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with NH Hotels

Helpful?
2 Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 28, 2013 via mobile

A nice hotel, clean and modern rooms with a good swimming pool. The bar is a little over priced but it is a hotel not a pub. Staff are very friendly and have good English skills. Breakfast is very good with lots of choices and as much as you want. We enjoyed our stay there and would have no hesitation in staying there again.

  • Stayed September 2013
    • Value
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Helpful?
1 Thank Lewdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letterkenny, Ireland
2 reviews
Reviewed September 27, 2013

We had a lovely stay at this hotel. Our room was clean and modern.Breakfast had a good chioce and the breakfast area was large all the guests had space. The swimming pool area was nice and the room has a couple of english speaking tv channels


  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with NH Hotels

Helpful?
Thank Fiona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Oslo, Norway
Level Contributor
4 reviews
Reviewed September 24, 2013

We arrived late at night after having made a booking on Hotels.com. Somehow, when we checked in, it seemed that we had booked a double room with two single beds. Obviously, this wasn't quite what we had in mind for our honeymoon, and we were disappointed. The hotel staff saw the problem, and after pointing out that it was not their mistake, they really worked hard to fix the problem for us. We had a fantastic meal in the hotel restaurant, and when we were finished, they had sorted out the problem and given us a complimentary bottle of Prosecco. The new room was amongst the best they had, with a sea view, great double bed and a large suite.

The whole trip was simply wonderful. The hotel is well situated, a nice walk away from the main centre of town. The breakfasts were great and the general standard and service level was superb.

We would not hesitate to return and are very grateful that the staff helped make our honeymoon fantastic.

Room Tip: The rooms at the front of the hotel have beautiful sea views, but the balcony is probably not big en...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 12, 2013 via mobile

Stayed here from 2nd to 9th September 2013. Our room 453 was clean and judging by the other photographs it is one of the newer rooms in the hotel. However the toilet was leaking and has been for a long time as the tiling was stained and the flow of water has caused the wooden floor in the bedroom to swell in the area around the ensuite door. As this was obviously an issue for a considerable period of time and the hotel wasn't bothered to repair it, I didn't bother complaining. If a 4 star hotel cannot sort minor repairs without complaints from guests it doesn't deserve it's rating. The bedroom corridors had dated and badly stained carpet.
The buffet breakfast was average for a hotel of this rating. The bar was very expensive. Some of the nearby restaurants were literally half the price of the hotel bar. They do however have an offer of a glass of local wine for €2 which was great value, but combined with cheese it costs €5 but the cheese it minuscule.
There was a constant flow of airline staff staying at the hotel. The hotel to me seems more geared towards a business hotel and prices its bar and restaurant towards those on expenses.
The pool was well maintained and had a permanent attendant providing towels for the loungers. The pool was adequate for a coiling dip whilst sunbathing.
Personally I wouldn't recommend Palermo as a tourist location, and would not recommend thus hotel as a tourist hotel.

  • Stayed September 2013
    • Value
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Helpful?
Thank Swordsdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2013

I am afraid that our Holiday was virtually ruined as we intended our first Holiday for many years to be a poolside relaxing Holiday, which turned into a nightmare the minute we arrived at The NH Hotel, Palermo, to find that the pool was closed. Despite the website stating that it opened on 25th June for the summer season. This opened on the day before we were due to leave. I complained on check in to the receptionist Cosimo.

In addition, I had some of my clothes taken by room staff.They were in a bag, but not anywhere near the waste bin, so should not have been touched. I reported this to the housekeeper via an interpreter, but to no avail.

Furthermore, we sat on our balcony to have pre-dinner drinks & my youngest Daughter came onto the balcony shutting the door behind her.This locked the door to entry from the outside with no way of alerting any hotel staff. I ended up scaling a two metre screen to climb into one of our other rooms in order to alert hotel staff and gain access again to our room as the key was inside. Again, reporting this fault in the door fell on stony ground.

I requested a substatial refund of our Hotel cost to be declined by the assistant manager. BEWARE!!

Room Tip: Find somewhere else.
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  • Stayed June 2013, traveled with family
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Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Hyderabad, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 2, 2013

It have a good NH middle Class Standard Hotel in Palermo. There was a friendly Employee at eception and fast CheckIn. We spend 2 nights there and can say, that it is a clean and clam Place. The Location was good, due lost of Shops and Restaurants have been there not far away. Nice decorated Breakfast Buffet. Choices of hot Beverages have been good. There was also Swimmingpool at the Hotel.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank mariobeachvolleyball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Palermo

Property: NH Palermo
Address: Foro Italico, 90133, Palermo, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Palermo > Palermo > Tribunali
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Palermo
#20 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Palermo 4*
Number of rooms: 226
Official Description (provided by the hotel):
The NH Palermo hotel overlooks the gorgeous Gulf of Palermo and is located right next to the city's botanical gardens. Its location is perfect for both business travelers and tourists. ... more   less 
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Also Known As:
Nh Palermo Hotel Palermo
Palermo Jolly Hotel
Jolly Hotel Palermo
NH Palermo Sicily

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