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“We were made an offer we couldn't refuse”

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Hotel Palazzo Sitano
Ranked #38 of 98 Hotels in Palermo
London, United Kingdom
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“We were made an offer we couldn't refuse”
Reviewed September 9, 2013

We had a long journey to Palermo for one reason or another in the middle of the night but we found a heavenly rest in the Palazzo Sitano. The ambience, welcome, clean environment and luxurious comfort all combined to make us an offer we couldn't refuse and linger awhile in this central Palermo haven of calm before venturing into the city to see the sights.
Our room faced out onto the main street but the sound proofing and air-conditioning helped us get a much needed rest before a glass of wine on the balcony, well, balconies to be precise as we had two! The bed was really comfortable, the shower and bathroom just such a pleasure to spend time in and such ornate ceilings you'd think you were in the Sistine Chapel.
The bar was a delight with free canapes at cocktail hour. It was our first night in Sicily let alone Palermo and we dined out after an aperitif (or two) sinking into the lovely sofas in the bar and reception areas.
Breakfast was a feast with plenty to choose from on a variety of counters. It was so tempting just to stay as we were enjoying the food, the service and the whole relaxed atmosphere.
From start to finish this was a fantastic hotel experience with everyone so friendly encouraging us to speak our less than inadequate Portuguese and helping us out when we went horribly wrong with their fluent English. A super start to our Sicilian adventure.

Room Tip: Try to get a room over looking Via Vittorio Emanuele. The vibrancy of the street is wonderful.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank DodgerW3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (85)
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English first
New York City, New York
Level 5 Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 4, 2013

Palermo certainly has great bones, one can see beneath the grime and envision what it used to be. We parked our rental car close to the hotel, and was "hustled" by 2 locals who wanted $ to lead us to/from the hotel. Once we made it to the hotel though, it was lovely inside. We were upgraded to a large suite on the 2nd floor, however, the tradeoff was that we got some street noise. The facilities were beautiful and breakfast was decent. The staff was very helpful in helping us secure tickets to opera, make reservations, etc.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank qls200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2013

The images don't lie; it's a nice hotel. There are just two potential turn offs: The locals like to hang out and get noisy in the cozy little pizzerias and clubs just outside. Every. Night. Also note that you have to take two buses to get to the closest beach (Mondello).

I recommend taking a walk down to the harbour; bring some bread and pesto from the nearby shop, and enjoy your lunch :)

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank perandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Level 6 Contributor
138 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 7, 2013

Very modern installations, in an old italian palazzo. Perfect location to know Palermo by foot.
Breakfast is ok. Rooms are big, maybe a bit dark, but during summer you rather prefer this, due to the heat outside. Staff are friendly.
Good place to stay !!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Reto1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolangatta, Australia
Level 6 Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 5, 2013

Great location in the city, busy street but I slept well in the air conditioning, quite decent size fully renovated rooms, helpful front desk staff, amazing breakfast included in the price and free wifi. No complaints at all!

Stayed August 2013, traveled as a couple
Helpful?
1 Thank heatheraussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 29, 2013

Our first night in Sicily we stayed at this hotel. Not the best way to start our vacation. The hotel is centrally located and that is one of the few positives things I can say about our stay. The room was adequate as was the breakfast. Shortly after arriving I requested extra pillows because there was only one each in our room. I was told the hotel was fully booked so there was no extra pillows. The hotel was very crowded and there was a lot of noise both from the streets and from inside the hotel. Would not stay here again.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
1 Thank magprise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Level 6 Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 26, 2013

We stayed in this hotel for our last night in Sicily before flying back from Palermo airport. We didn't see a huge amount of the city but it didn't feel like somewhere we would want to spend a lot of time. That said the hotel is situated in the old historic part surrounded by good cafes and wine bars, the place really comes to life at night. There are some small local shops worth going to, highly recommended is the bag shop where the owner makes her own lovely individual bags (I got one for 50 euro).
Anyway the hotel itself is pleasant enough, had no problems with the wifi that others are complaining about. Our room was massive (didn't recall booking a suite but thats what we got) with a seperate sleeping area and huge modern bathroom. The only downside I suppose was the lighting, it was a bit dark. We had 2 small balconies and faced onto the street with the bars but to be honest it didn't keep us awake.
The staff kindly gave us a breakfast to take out as we had an early flight but it was a bit disappointing as the bags were full of cakes!
If staying in Palermo again we would stay in this hotel, it was very pleasant, good location and with lovely modern rooms.

Room Tip: The rooms at the front are a bit noisy but only into early hours and it didn't spoil our sleep...
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank claire2767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Sitano

Property: Hotel Palazzo Sitano
Address: Via Vittorio Emanuele 114, 90133, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Palermo
#8 Business Hotel in Palermo
#27 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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