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“Excellent choice in Old Palermo” 5 of 5 bubbles
Review of Hotel Palazzo Sitano

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Hotel Palazzo Sitano
Ranked #36 of 101 Hotels in Palermo
Darmstadt, Germany
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent choice in Old Palermo”
5 of 5 bubbles Reviewed December 7, 2012

An excellent high-quality hotel situated in Old Palermo with access on foot to all the interesting sights. Ultramodern quiet room with cosy wooden floor and superb bed. Bathroom excellent. Breakfast served in a beautiful arcade-like sunlit room is the best you will get in Sicily. Staff at reception are variable, ranging from plain unfriendly and rude to efficient and helpful.

Room Tip: Inside facing room.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
SO CAL
Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed November 28, 2012

We arrived here at the end of our trip for the last two nights. Selected from TA ratings.

Staff speaks English but like everyone else in Sicily; dour, non-smiling though competent.

This is a nice city property. Clean and the rooms nicely decorated in attractive colors with dark wood floors. We were quite comfortable here although spent limited time due to sightseeing. We had floor to ceiling windows with shutters you could open and actually look out onto the street. Bed comfortable and incredible bedside lamps that are built to let you tip the shade for more reading light. Really neat for those who try to do this to their own lamps without luck.

I would have given this hotel 4 stars except for the traffic. It's loud; people driving, motorcycles which are plentiful in Palermo, people singing, etc. until late in the night. I had to sleep with a pillow over my head to block out the noise. If you can get an interior room guaranteed then I would recommend as it is easy walking distance to the historical sights. Otherwise I would not go through that again.

Buffet breakfast included in a nice spacious bustling area with plenty for everyone. Quiet enough to plan your day. You can make your own cappuccinos also from the machine. Chocolate brioche yummy.

Total cost for the two nights including breakfast: $222.14 - Deluxe room

Room Tip: Anywhere not on the street...horrible.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nshugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belgië
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 14, 2012

Palazzo Sitano is located ideal for a city break in Palermo, historic city & museum can be visited walking from the hotel.
Being an authentic building, nicely & stylish renovated to serve the clients with all the comfort they need.
Nice breakfast & friendly staff.

Just one remark : no wifi available in the rooms. (but available in the common space (but with daily changing passwords etc ....

Don't miss the bars / terraces in the street just outside the hotel to close you're day after strolling in old palermo

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank susBelgi_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
133 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 bubbles Reviewed November 9, 2012

We had previously booked a 5 star hotel, but due to the reviews read on TA we changed our booking to Palazzo Sitano. Unfortunately, our opinion is different from the other reviewer and we wished we hadn't changed. We were quite disappointed with this hotel.
The outside is ugly and in urgent need of repair. Inside it is ok, but it doesn’t deserve 5 points. I would say 3,5 is fair enough. They made a bit of a mess with our reservation that was quickly fixed, so they gave us an upgraded room as an apology.
The room looked nice with contemporary furniture and a small wal-in closet. The sheets and towels were new.
The bathroom needed some maintenance (see photo) and there were no amenities. Instead, they had those awful plastic containers glued to the walls of the shower and of the sink filled with a green liquid soap. It looked terrible and I just kept wondering how many months ago had it been, since they last changed it, and how many guests used the same container. Yuk!
Breakfast was quite ordinary and the coffee came from a Nescafé machine, and the noise of loud music mixed with that of silverware and plates thrown around, on purpose, by the waiters, made us have our morning meal hastily so as to run out of the room as fast as possible.
Parking is about a block away on a square as they don’t have a parking garage. They give you 30 minutes of free internet, so we didn’t bother to use theirs.
We don’t think we will be going back to Palermo, but in case we do, perhaps we will try out some other place.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Cleanliness
Helpful?
2 Thank FromSaoPaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

Stayed for 5 nights in oct . Exterior looks unassuming but in side is like a tardis . Beautiful contemporary design and friendly English speaking staff . Not too common in Sicily . Very nice buffet breakfast and super evening snacks in the bar , free of charge . Rooms are contemporary , roomy and functional . All tourist attractions within walking distance and very good public transport . Only downside was that we didn't discover we should have had a balcony , whirlpool bath , sofa , bathrobes and slippers etc until we were checking out . The manager informed us that if we had alerted him when checking in he could have sorted it out but they have a variety of "Comfort rooms " with differing facilities but all in the same tariff . A great hotel and a superb stay though

Room Tip: Make sure you get the room you book
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania, Usa
Level Contributor
207 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

I doubt we could have been happier with any hotel experience in Palermo than we were with the Hotel Palazzo Sitano. The location in the historic area is excellent. Many of the most attractive churches and museums are within walking distance of the hotel. It is also quite easy to find, unlike many Italian hotels. We were able to park for free in an adjacent street. There are many good restaurants in the area, and the hotel’s recommendations were excellent. Our room was large, attractively decorated, and meticulously clean. The bed was excellent and our room was quiet. Our bathroom was huge with a lovely large shower area. The English-speaking front desk staff was extremely helpful and very patient with my many questions. When we learned that one of my priority museums was closed, they helped us find alternative attractions which filled our day. The breakfast buffet was huge with a large variety of food and beverages. The restaurant is beautifully appointed and it would have been wonderful to have dinner there, but sadly the hotel sadly did not serve dinner. I highly recommend this hotel for anyone visiting Palermo and hope to return someday.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlwaysForever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

We stayed at the Hotel Palazzo Sitano for 2 nights at the middle of October. Our room was spacious, comfortable, having a big bathroom and a dressing room and the staff was very helpful and friendly.

Also the breakfast was very good and the coffee and capuccino dispensed by a machine was very good.

Overall, this is still one of my favourite hotels and is located extraordinary in the city centre. I would definitely recommend it to anyone travelling to Palermo.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Constantin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Sitano

Property: Hotel Palazzo Sitano
Address: Via Vittorio Emanuele 114, 90133, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Palermo
#8 Business Hotel in Palermo
#26 Luxury Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palazzo Sitano 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more   less 
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Also Known As:
Hotel Palazzo Sitano Palermo, Sicily

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