We had previously booked a 5 star hotel, but due to the reviews read on TA we changed our booking to Palazzo Sitano. Unfortunately, our opinion is different from the other reviewer and we wished we hadn't changed. We were quite disappointed with this hotel.
The outside is ugly and in urgent need of repair. Inside it is ok, but it doesn’t deserve 5 points. I would say 3,5 is fair enough. They made a bit of a mess with our reservation that was quickly fixed, so they gave us an upgraded room as an apology.
The room looked nice with contemporary furniture and a small wal-in closet. The sheets and towels were new.
The bathroom needed some maintenance (see photo) and there were no amenities. Instead, they had those awful plastic containers glued to the walls of the shower and of the sink filled with a green liquid soap. It looked terrible and I just kept wondering how many months ago had it been, since they last changed it, and how many guests used the same container. Yuk!
Breakfast was quite ordinary and the coffee came from a Nescafé machine, and the noise of loud music mixed with that of silverware and plates thrown around, on purpose, by the waiters, made us have our morning meal hastily so as to run out of the room as fast as possible.
Parking is about a block away on a square as they don’t have a parking garage. They give you 30 minutes of free internet, so we didn’t bother to use theirs.
We don’t think we will be going back to Palermo, but in case we do, perhaps we will try out some other place.
- Official Description (provided by the hotel):
- The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Palazzo Sitano Palermo, Sicily