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Reviewed June 23, 2019 via mobile

We stayed 2 nights as a part of a tour of Sicily. The hotel is okay. Some improvements are in place and others needed.

For us, we had two single beds that were dressed with sheets to be a double after a requested room change. No options were provided for a double or queen bed. It worked out okay, not great. It was Just a bit quirky.

The location is great and very walkable. The breakfast was good.

Watch out! The man in stairs are very slippery!

With additional improvements this hotel can step it up.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank jerryo764
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2019

Spacious room and spacious bathroom. Excellent amenities. Clean, comfortable and quiet. Good service. Well located in central Palermo. Hotel has been renovated from an old bank and is beautifully presented.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Joy P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2019 via mobile

We stayed one night pre tour and arrived late one evening. Check in was pleasant and efficient, although they kept our passports overnight. Our room was tired looking, almost shabby, and overlooked service laneways. Beds were comfortable and it was fairly quiet. The shower was hopeless- it leaked all over the floor because the water came out around the edges and not on your body!! Towels were thin, and there wasn't even a tiny shelf to put your toiletries. The breakfast was good with fantastic coffee. Avoid room 331

Date of stay: May 2019
Trip type: Traveled as a couple
2  Thank JanineON
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2019

I stayed at the Grand Hotel Piazza Borsa while in Palermo recently for 4 nights. The room was comfortable with a single bed, a desk area and a wide screen TV with coffee and tea service Frig+ Microwave[-] The window looked out of the back of the hotel-there was no balcony. The bathroom was also comfortable with a tub and shower but there were no precautions should someone fall while in the tub, Grab bars, decals, or a mat for the tub were nonexistent. The mattress was soft but firm but after several nights my back began to ache. One thing that was a problem was the limited number of outlets in the room for charging phones, Ipads, etc more outlets would be helpful. WiFi+ The bathroom contained shower gel, shampoo etc.in small bottles and there were ample towels. There was no air conditioning and some days it would have helped. There was also a bathrobe and slippers provided. Overall, it was a comfortable stay and the staff was helpful and attentive. I would recommend and return but the outlet situation was a problem [at least in my room]

Room tip: ask for a room overlooking the water
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
1  Thank ianshamshey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019 via mobile

Nice hotel slightly hidden but I guess everything in Palermo is to a certain degree. Anyhow nice location and steps from great shopping and cafes. Everything in the room is nicely presented!

Love the room except for the mattress however I’m traveling so two nights here I got a good sleep. My 4th floor room had three areas: the dressing/lounge areas which is where you enter however it has a table with everything you need to make tea or coffee with comfortable seating. A large bathroom and a full size bed with tv and desk. Lots of outlets in the room and the bathroom is filled with everything you need! Shower gel, shampoo, shaving kit, shower cap, hand soap, great towels, bathrobes, slippers, cosmetics mirror, heated towel rack. Listen they make sure you’re covered with all you need to be comfortable away from home. I’d stay here again despite the not so firm mattress.

Room Amenities
* TV   
* Air conditioning  
* Daily housekeeping 
* Private bathroom 
* Bathrobes 
* Free toiletries 
* Hair dryer 
* Slippers 
* Separate bathtub and shower 
* Iron/ironing board (on request) 
* Desk 
* In-room safe 
* Electric kettle 
* Separate living room  
* Blackout drapes/curtains  
* Free WiFi 
* Free wired Internet 
* Room service (limited hours)   
* Individually furnished 
* Spa

There’s more however I was more interested in the location more than the amenities so checkout there website because I didn’t list it all. All pictures taken by me.

Date of stay: May 2019
1  Thank thatnyctraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
piazzaborsa, Direttore at Grand Hotel Piazza Borsa, responded to this reviewResponded July 3, 2020

Thank' s for your positive opinion and for having specified the offer of our services, costantly improved for a greater satisfaction of our customers.
Looking forward to seeing you again, thank' s a lot.
The General Manager
Giovanni Pizzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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