This hotel looks very grand from the outside, and even as you enter from the side through revolving glass doors, with its beautiful atrium to the right and the efficient offices to the left. But our room (208), while nicely decorated on the whole and spacious, overlooked a dingy cul-de-sac; there wasn’t enough storage space (more storage in the hall, but the clothes rail itself was up so high it was difficult to reach); the bed was hard (like most Italian beds) and since I like a soft bed I bring a 2” thick foam rubber square to lie on.
The bathroom was very dated - bath nice length but so high off the floor it was difficult to get into and out of safely; also the bottom of the bath was smooth and dangerous; the grouting around the top edges of bath had been replaced at some time with incongruous 1” wide dark brown grout; the shower-head sprayed water across the window surface 6’ away. On the positive side, it had 2 sinks and a bidet, and was spacious enough that 2 people could work side by side in comfort.
The room, on the bright side, was very quiet, had an easily operated safe, there was free wifi, the staff were friendly and helpful, there was an excellent laundry service, efficient AC, and downstairs the beautiful large atrium to enjoy.
The dining room was quite nicely appointed and the breakfast buffet fine for a basic (cold) continental buffet. The food provided for our one and only meal there sounded wonderful but didn’t live up to its promise.
Because of its excellent location and the fact that there’s a dearth of good hotels in the area, it’s good for 3 stars. Should be 3.5 really, but in all honesty it doesn’t merit a 4.