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“Ok, met our needs for an overnight stay.” 3 of 5 stars
Review of Quintocanto Hotel & Spa

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Quintocanto Hotel & Spa
Ranked #12 of 101 Hotels in Palermo
Certificate of Excellence
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ok, met our needs for an overnight stay.”
3 of 5 stars Reviewed June 2, 2014

Access to room challenging ...tiny service elevator for customers, staff, and adjoining apartments. We were happy to use stairs , but the area was poorly lit and floor surface uneven. Room was clean ,well appointed and comfortable. Interior could have been improved with a little colour. Did not use the spa. Breakfast fine. Staff were friendly and helpful.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Annie9496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
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    66
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Prague, Czech Republic
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

Nice hotel, good location to see city and to fell atmosfere of the city. Breakfast was good,room was clean, hotel was nice. ( It is problém to have a car in Palermo because riders are crazyyyy.... And hotel have no parking, thej také your car to another parking. )

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ritafisko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolzano, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 4, 2014

The Quintocanto is located strategically good. The rooms are proper and neat! Also cleaning was fine. However, they were not able to get the heating working in our room for three days! It was considerably cold! Our complaints were answered by telling us "tomorrow someone will be taking care of the problem" every time we asked for assistance. We checked in in the late afternoon and went out for dinner. When coming back, we had to wait more than twenty minutes before someone would let us in at about half past midnight. It was not a pleasant experience waiting on the street past midnight alone as a tourist in Palermo! The breakfast was mediocre.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ferdinand H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Mateo
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 19, 2014

This property bills itself as a spa. Although the decor is beautiful in the lobby and rooms, this property falls short. Upon our arrival we were informed that the elevator was undergoing a repair and would be available in five minutes. A porter carried our baggage up one floor, this area is obviously shared with another hotel and is in a state of disrepair. Our key was used to open a set of glass doors and we boarded another elevator. After the elevator we took a set of small steps to our door. Upon opening the door we were greeted with another set of steps to a large room. This would be our entrance and exit procedure for the rest of our stay. Our daughter stayed a floor below us which was the temperature of a sauna. When going from the lobby to the first elevator one has to be careful as the floor is very pitted and we tripped more than once. The "Spa" portion included pool and sauna, once you purchase 15 Euro spa shoes and wear a "costume"....robe...no.......swimsuit......no, we never figured out what the "costume" was, we decided not to buy the spa shoes or use the spa. Don't ask more than three questions at the front desk or the staff gets terse. I would not stay here again.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redditch, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 31, 2014

Location within easy walking distance to main sights. Ten minutes to bus and train station. Few minutes to cathedral etc. Palermo is lovely but isn't the cleanest looking city. After a busy day the hotel offered peace and calm. All the staff were helpful and polite and everywhere was spotless. We had a small double room which was adequate,but we could hear horns beeping even with windows shut,but that's not the hotels fault. Didn't use the spa but it looked very nice. We stayed for 8 nightts

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Damicowhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 29, 2014

My husband and I spent 3 nights at Quintocanto (3/20-3/23) and were very happy with our choice. The hotel itself is beautiful and rich with the charm and character of the area. Our room was adequately sized, with a gorgeous panoramic view of the San Giuseppe dei Teatini church next door. It also had a balcony where we enjoyed our morning coffee while listening to the church bells ring. The hotel staff were attentive and helpful, although they didn't appear to be very enthusiastic. We sensed a bit of indifference from them, unlike the overt friendliness we've experienced in other parts of Italy. Still, they were nice enough and addressed our questions and requests promptly. Our room included one free hour in the spa (simply access to the pool and sauna/steam room) and breakfast. The hotel restaurant -Officina del Gusto - was superb! Our server and the chef were very attentive and sincerely concerned with our happiness. I'd highly recommend it whether you stay in the hotel or not.

The hotel's location is prime. We were able to walk to several attractions and also to the train/bus station, where we caught a train to Agrigento to see the Valley of the Temples one day, and then the bus to Siracusa on another. The taxi ride from Palermo airport to the hotel, however, was overpriced. We were quoted a price of 50 euros before we left the airport, but then the driver asked for 75 when we arrived at the hotel, about 30 minutes later. Based on what we paid for an hour long taxi ride in Siracusa later in our trip, we know that this was grossly overpriced. The hotel should provide shuttle service, or at least work with taxi drivers so that their guests are not ripped off this way.

Room Tip: Ask for a room with a terrace/balcony and view. There is no fitness center. Ask for a shuttle from t...
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Teeteeinthecity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Groningen, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2014

Nice hotel, and modern bedrooms, very well located in the city centre. Also nice breakfast and atmosphere! The spa is nothing special, and the pool may need some renovation. Very precious parking available. Overall, a good hotel to stay in Palermo!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank a_casini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quintocanto Hotel & Spa

Property: Quintocanto Hotel & Spa
Address: Via Vittorio Emanuele 310, 90134, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo > Palazzo Reale
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#2 Spa Hotel in Palermo
#10 Luxury Hotel in Palermo
#13 Business Hotel in Palermo
#14 Romantic Hotel in Palermo
#20 Family Hotel in Palermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quintocanto Hotel & Spa 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Quintocanto Hotel & Spa Palermo, Sicily

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