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“not too shabby” 4 of 5 bubbles
Review of Hotel Porta Felice

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Hotel Porta Felice
Ranked #3 of 101 Hotels in Palermo
Certificate of Excellence
Warsaw, Poland
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“not too shabby”
4 of 5 bubbles Reviewed January 5, 2013

Great choice for a hotel in Palermo, nice modern feel, beautifully decorated and not at all crowded. The location in the old part of the port town is within short walking distance to all the major sights The actual area is a bit seedy and run down but didn't feel unsafe when out at night. There are several great restaurants located nearby and the hotel staff were very helpful in their dining recommendations and making reservations for us. Stayed 3 nights as part of a month long tour of Italy and this was by far the cheapest hotel we stayed in. We booked a suite which was very spacious and well appointed. Everything was exceptionally clean, comfy bed and pillows, well serviced, extremely quiet and no complaints apart from the complicated lighting system which proved impossible to operate. Also on one occasion we returned to find the air conditioning had been turned off (it's controlled by the front desk) however after speaking with them it was immediately turned back on & remained that way for the duration of our stay. The twin balconies (overlooking a back street) weren't really functional as they were far too small to sit out however it didn't matter as we preferred the top floor terrace restaurant for a pre-dinner drink drink which afforded great views over the whole of Palermo. This also doubled as their dining room where we took daily breakfasts - OK but not outstanding. The front desk staff we cannot praise highly enough - they were fantastic. They did everything from handling our reservation personally, providing a concierge service, helping us plan our day trips & making restaurant bookings. They also organised offsite parking for our car and valet service whenever we needed it. Would definitely recommend this hotel to anyone visiting Palermo. The city itself is rich in history, has some great sights especially the cathedral and whilst in the area do visit, Monreale, Segesta, and Erice if you can.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KennardFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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743 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • English first
  • French first
  • German first
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English first
New York City, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 25, 2012

Loved this hotel and location. Stayed in a room with a balcony in the back. The bathroom was terrific with a great rain shower and great water pressure. The TV was tricky to set up, but the staff was really helpful. Breakfast was adequate. Rarely saw other guests which was surprising for this time of year, but not a problem. Would definitely stay here again, as the location is ideal to walk everywhere in Palermo.

Room Tip: Get a room in the back with a balcony
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  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JazzCorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport, Washington
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed November 26, 2012

This hotel is decorated in ultra modern motif, but is also very lacking! Our room was very noisy from the street noise. We had to ask for two extra pillows. The free wi-fi was OK, but you had to re-log in, everytime you were off the computer for 15 minutes! The breakfast was ok, but nothing exceptional! I reserved the hot tub for an hour @ $18.75 and the water was barely luke warm and some of the jets were not working! My wife had a massage and she said she didn't think the girl had her heart into it!

Room Tip: Ask for a room at the back of the hotel!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tatonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 13, 2012

the ventilator of the bathroom did not stop running and making noise all night, maybe that could have been fixed, I was too tired to ask for it though ... the dinner at night was of medium quality ... nice people at the reception; at the time that I was in the hotel was booked out, Palermo is a great city to visit, don't miss the Nortman's palace and the chapel therin!!!!!!!!

Room Tip: there is a wall quite close to the back rooms ...
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Stayed November 2012, traveled on business
Review collected in partnership with this hotel

Helpful?
1 Thank arroyo1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

We stayed there for 6 nights. It is very close to one of the main streets and is located in the old Palermo (with many nice buildings around). Walking distance (20-30mins) to train station; Palermo Cathedral, Teatro Massimo etc. Hotel staff speak great English (majority of people in Palermo don't speak English...) and are helpful to direct us to the desirable tourism spots. I also have to mention that the hotel provides guests an excellent detailed map for free. The parts that I am not fully satisfied are the free breakfast (which is very very basic) and the cleaningness of the room (no horrible! I give it 75% -- cleaningness of some spots in the washroom are not completely up to my standard).

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shirley X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gulf shores
Level Contributor
255 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

My wife and I stayed in Palermo at the end of our three week trip to Italy. The hotel's front entrance is on a back street. Not a problem for us because we were dropped off by a private car. The hotel offeres no parking for rental cars. Once again not a problem for us because of our private car. The lobby and check in was smooth. We booked a suite which was nice. Good bed, auir conditioning, chais, bath, etc. The breakfast is good and is served on a balcony overlooking a city block. It is nice to sit outside and enjoy your breakfast. We ate lunch there one day and the food was good and the view very nice. There are some old buildings in view from the deck and our waiter pointed out that they were old buildings bombed during world war two. I found that to be interesting. I realize that I am reviewing only this hotel but I will say this. This hotel would be great if it was anywhere other than Palermo. There is simply no reason for any tourist to be in Palermo. We were there solely to catch a flight back to Rome and then back to Alabama. Roll Tide.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nohassle1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

After spending more than 2.5 weeks in many places around Italy and Sicily, my wife and I were very impressed with Hotel Porta Felice. If you have spent time in Italy, you know that sometimes finding places is hard. This hotel has many signs on the roads guiding you in, which was a big help. The staff was very friendly and provided many great recommendations of fabulous places to eat. But, a little secret we found was that the hotel's very own roof top restaurant was one of the best places we had dinner. Don't under estimate it. Also, the breakfast spread at this same roof top hotel was great. The rooms are clean and spacious, and very modern for such an old city. Old Palermo is a very dirty city with a somewhat uneasy feeling to walk around in at night, albeit nobody bothered us. It certainly was nice to come back to a nice hotel every night.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Johnny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Porta Felice

Property: Hotel Porta Felice
Address: Via Butera 45, 90133, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Palermo
#2 Luxury Hotel in Palermo
#5 Family Hotel in Palermo
#6 Romantic Hotel in Palermo
#6 Business Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Porta Felice 4*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele.It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, internet connection, telephone, safe and mini bar.Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments and massages.For meetings there are 2 rooms up to 20 persons and also, on request, there is a guarded parking area nearby. ... more   less 
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Also Known As:
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily

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