We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient location and helpful staff” 4 of 5 stars
Review of Hotel Porta Felice

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Porta Felice
Ranked #4 of 101 Hotels in Palermo
Certificate of Excellence
Regina, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Convenient location and helpful staff”
4 of 5 stars Reviewed November 2, 2012

We stayed there for 6 nights. It is very close to one of the main streets and is located in the old Palermo (with many nice buildings around). Walking distance (20-30mins) to train station; Palermo Cathedral, Teatro Massimo etc. Hotel staff speak great English (majority of people in Palermo don't speak English...) and are helpful to direct us to the desirable tourism spots. I also have to mention that the hotel provides guests an excellent detailed map for free. The parts that I am not fully satisfied are the free breakfast (which is very very basic) and the cleaningness of the room (no horrible! I give it 75% -- cleaningness of some spots in the washroom are not completely up to my standard).

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shirley X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

684 reviews from our community

Traveler rating
    322
    282
    56
    15
    9
See reviews for
81
375
29
56
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
gulf shores
Level Contributor
255 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
5 of 5 stars Reviewed October 29, 2012

My wife and I stayed in Palermo at the end of our three week trip to Italy. The hotel's front entrance is on a back street. Not a problem for us because we were dropped off by a private car. The hotel offeres no parking for rental cars. Once again not a problem for us because of our private car. The lobby and check in was smooth. We booked a suite which was nice. Good bed, auir conditioning, chais, bath, etc. The breakfast is good and is served on a balcony overlooking a city block. It is nice to sit outside and enjoy your breakfast. We ate lunch there one day and the food was good and the view very nice. There are some old buildings in view from the deck and our waiter pointed out that they were old buildings bombed during world war two. I found that to be interesting. I realize that I am reviewing only this hotel but I will say this. This hotel would be great if it was anywhere other than Palermo. There is simply no reason for any tourist to be in Palermo. We were there solely to catch a flight back to Rome and then back to Alabama. Roll Tide.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank nohassle1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 19, 2012

After spending more than 2.5 weeks in many places around Italy and Sicily, my wife and I were very impressed with Hotel Porta Felice. If you have spent time in Italy, you know that sometimes finding places is hard. This hotel has many signs on the roads guiding you in, which was a big help. The staff was very friendly and provided many great recommendations of fabulous places to eat. But, a little secret we found was that the hotel's very own roof top restaurant was one of the best places we had dinner. Don't under estimate it. Also, the breakfast spread at this same roof top hotel was great. The rooms are clean and spacious, and very modern for such an old city. Old Palermo is a very dirty city with a somewhat uneasy feeling to walk around in at night, albeit nobody bothered us. It certainly was nice to come back to a nice hotel every night.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Johnny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lugano, Switzerland
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 10, 2012

This was the first hotel that we stayed in for one night on our 8-days trip around Sicily. We chose it based on the price and location and were very pleasantly surprised by what we saw.

We were travelling with our friends, overall two married couples. The hotel is located right by the port and close to the churches and oratories of Palermo. It doesn’t offer parking spaces so we had to find parking on the veeery narrow streets around it.

We were given an upgrade but strangely just for 1 room, which was a bit on a downside since there were four of us and we had to choose who gets a better room. My husband and I ended up in a standard room that we originally booked and our friends got a suite.

The rooms were very clean, spacious and modern which is exactly how we like it. Bathroom was also spacious which is convenient. However, there was a bit of mould on the bathtub and no slippers or bathrobes offered.
Another couple of things that bothered us a bit were little or almost no sound proof and air conditioning that was impossible to adjust to maintain the same temperature.
Restaurant on the top floor was cosy but the food that we tried was quite average. There’s a good restaurant next door though.

Overall, we liked the hotel. Staff was very friendly and price-value ratio was wonderful.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Yelenka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 3, 2012 via mobile

Based on previous reviews we opted for a superior room. It was modern, very spacious and comfortable. Everything is spotlessly clean and there is free wifi. The staff are also very helpful and friendly. Breakfast was fine, nothing special.

The hotel is conveniently located, about a 5 min taxi drive (around EUR20 believe it or not) from the central railway station on a quiet street. There are some good restaurants just around the corner in Piazza Marina. The waterfront is also very close although touristy, not particularly attractive and not necessarily great value for money. Attractions such as the Capella Palatina (a must see, but plan your trip as it closes for a few hours during the middle of the day and there are queues to get in) are around a 25 min walk.

Don't even think about taking a car there. Driving is a particular challenge in Palermo and car parking is at a premium.


Stayed September 2012, traveled as a couple
Helpful?
Thank Alfi_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trento, Italy
Level Contributor
85 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed September 24, 2012

The hotel is nicely located in the old part of the town near the old fish market. If you arrive in Palermo by bus, it is only 5 minuts from the central station. It is a new, modern building (or recently renovated) with nice rooms, quite and very convenient.
The staff is very helpful and polite (whereas locals turned out to be very impolite at some cases).
Breakfast is nicely served at the terrace, is quite tasteful, not always the same and they offer local treats.
You have to visit the spa: The best rain showers ever, very relaxing and they offer great massage service!
Overall impression: Very nice hotel, would definitely stay again (but probably would not visit Palermo twice)

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mac_Harry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aalst, Belgium
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 16, 2012

Modern hotel near the harbour and in the old quarter of the Kalsa. If you don't like local people and atmosphere: look for another place. But if you like a very good hotel, with all the modern comfort and located in the real Palermo, you're at the right place.
Lovely rooms with balcony, very large bed with pillow choice, well equipped bathroom and a very friendly and helpful staff. Very quiet rooms with a very good sound isolation.
Breakfast is served on the top floor and is okay altough it's typically Italian: a lot of sweet things.
It's lovely to have a drink here (it serves as bar in the evening) before going into town for supper.
Nearby is the Piazza Marina, where you can find some decent restaurants.
Most of the things to see are on walking distance and strolling trough the narrow streets is a real discovery: don't miss the Vucciria market nearby and go back to the 19th century. If you're not afraid, you can try the street food altough sometimes it may look (and taste) disgusting.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank agdebrouwer001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palermo hotels
Tribunali
Grand Hotel Piazza Borsa
Grand Hotel Piazza Borsa
#5 of 101 in Palermo
4.5 of 5 stars 525 reviews
Alma Hotel
#1 of 101 in Palermo
5.0 of 5 stars 281 reviews
Politeama
Artemisia Palace Hotel
Artemisia Palace Hotel
#6 of 101 in Palermo
4.5 of 5 stars 440 reviews
Show Prices
Show Prices
Show Prices
Massimo Plaza Hotel
#3 of 101 in Palermo
4.5 of 5 stars 420 reviews
Palazzo Brunaccini
#11 of 101 in Palermo
4.5 of 5 stars 393 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Porta Felice? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Porta Felice

Property: Hotel Porta Felice
Address: Via Butera 45, 90133, Palermo, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Palermo
#3 Luxury Hotel in Palermo
#5 Family Hotel in Palermo
#6 Romantic Hotel in Palermo
#6 Business Hotel in Palermo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Porta Felice 4*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele.It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, internet connection, telephone, safe and mini bar.Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments and massages.For meetings there are 2 rooms up to 20 persons and also, on request, there is a guarded parking area nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Hotwire, HotelTravel.com, Cancelon, Travelocity, Odigeo, Agoda and Priceline so you can book your Hotel Porta Felice reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing