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“Reasonable good” 4 of 5 stars
Review of Il Principe Hotel

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Il Principe Hotel
4.0 of 5 Hotel   |   Via Alessi 20-26 | Centro Storico, 95124 Catania, Sicily, Italy   |  
Hotel amenities
Ranked #7 of 49 Hotels in Catania
Certificate of Excellence
Berlin, Berlin, Germany
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Reasonable good”
4 of 5 stars Reviewed January 14, 2013

One of the best hotels in Italy, I know so far.
The tradeoff of quality and price is very good (at least in January).
My only concern was the last night:
There was a very loud disco very near and hence, I was not able to sleep well.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Manju_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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890 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
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  • Danish first
  • Dutch first
  • English first
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English first
Toronto
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 11, 2013

Stayed here for 4 nights and it served the purpose. Great location, comfortable rooms, some with large bathrooms, and all the trimmings you'd expect from a hotel of this class. Something was missing though, and it's hard to put into words. In part it was the front desk staff - who acted like we were bothering them when ever we asked for the key. It wasn't even their surliness that made this place only average, but it was more their lackluster attitude. The breakfast felt a little the same, some days ok, other days a little wilted. On a positive note, they had a few parking spots out front, which in a city like Catania is prime real estate!

Would I stay here again? Not likely, but only because I prefer to stay in a place that makes me feel welcome. Other than that, I would have given this hotel 4 dots rather than 3.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank photo_gypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Malta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

This was maybe our best stay in Catania so far. Staff were very helpful in all respect and made our 5-night stay a very relaxing one. Surely I would recommend this hotel to anyone traveling to Catania and would stay there again.

The suite accommodating the whole family was great, clean and very nice. The buffet breakfast was excellent, whilst one cannot complain of the 24-hr front desk service. The car parking service was perfect.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JGrech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2013

Despite the lost baggage (beware Alitalia!) we had a great stay thanks to the hotel. The staff went out of the way to call the airport many times. The locations is superb. Breakfast was mediocre, but otherwise we are satisfied.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Fineflow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 3, 2013

We stayed two nights in Il Principe hotel and arrived on new year's eve. Let's start with the pros: Location is great, really central and close to the duomo. The room is nice and modern; the bathroom has all the amenities you might wish although it is rather small. The breakfast buffet is good as well (though you might expect real Italian espressos and cappucinos rather than a self serve machine). WIFI connection is free and fast.
The cons: AC is terrible. And when I say terrible, I should rather say nonexistent. You see, during the winter season, they turn it off and the only kind of air you can get is a warm one. It is therefore only a heating system at this time of the year but we learned it the hard way. Long story short, when we saw that the AC was not cooling down our room we complained to the reception. They sent us the valley (who does not speak English) to "fix" it, i.e. to explain us that the only way to get cool air was to open the window. Given the level of noise on NYE you can imagine that this was not an option. We complained again and the only solution offered to us was to give us another room for the second night as the hotel was fully booked for the night (which we did not do in the end).
The Principe is a 4 star hotel and they explicitly advertise that all rooms have their own AC system, which is just a bold lie during the winter season. In addition, I have seen that the manager responds to comments on TA but at no time was he there to handle our request/situation. I find this unacceptable and he should be there to deal with the clients... The staff did not seem to get the problem we had and we felt rather alone in this.
I would also add that they never sent us the toilet paper I asked for, we had to find it by ourselves.
Conclusion: nice hotel overall but the level of service has to be improved.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank JoelLE_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 25, 2012

Location is excellent, right in the old town surrounded by old architectures and good restaurants (pretty fundamental). Hotel is quite good. Old building, still very fascinating. Good value, very good staff and large and comfortable rooms. We would stay here again. As in other Sicilians towns even while in Catania we got this strong challenging on our car by old town streets and we had all the opposite we could get instead of relaxing drive and easy parking around. You can easy win this match only on the way to forget to use the car and go on foot.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jeremy Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OHIO
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 8, 2012

Good location and near great restaurants and sites. 3Km.of shops. Parking is a little tuff. Hotel has great services and go out of the way to help. The room are about normal for Italy for there size. Would stay there again if in Catania

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DIVE60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Principe Hotel

Property: Il Principe Hotel
Address: Via Alessi 20-26 | Centro Storico, 95124 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Catania
#4 Luxury Hotel in Catania
#4 Romantic Hotel in Catania
#5 Family Hotel in Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Il Principe Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Il Principe Hotel is surrounded by baroque architecture in Catania's historic centre. Located on the Alessi Steps between Via Etnea and Via Crociferi, it offers free Wi-Fi. The rooms at Il Principe Hotel Catania all have parquet floors and elegant furnishings. Each room includes satellite TV and a private bathroom. A continental buffet breakfast is served daily in the dining room. Guests can also relax in the hotel's American piano bar. Il Principe Hotel lies 1.5 Km from Catania Centrale Train Station. The airport is a 12-minute drive away. ... more   less 
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Also Known As:
Il Principe Catania
Hotel Il Principe
Il Principe Hotel Catania, Sicily

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